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To succeed as a CISO, you need to learn how to manage expectations of employees, customers, business, board… in terms of what security level they can get within the real constraints like resource, time, budget… without destroying usability, user experience, behavior & culture (because those are key for success) vs. what is really needed in terms of controls, measures, behavior, culture etc. to manage the threats and risks effectively for the org. At the same time not every battle is worth picking but you need to pick the “right battles” that brings security forward and moves the needle forward, as well as the much needed skill and ability to negotiate on those “battles” including behavior and cultural changes that are needed to support a more security aware workforce whilst still maintaining user experience and security as per risk and threat. This is your day to day as a CISO, among many other types of expectations management and negotiations…
cc: @jayl4puri and others who might be wondering
Monica Verma@MonTalksCyber
Being a CISO is 90% expectations management and negotiation with your stakeholders.
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