Miss Brown

@WhiteRoseEd Teachers are loving the answer ppt! When do the following days bar models get posted? (We’re in the UAE so time zone ahead but want to plan it in for my classes tomorrow) 😊

#Barvember day 1 questions are available now! All questions for each day will be released a day in advance to allow you time to download them! ✏️ We will be picking one winner per week for our BarStar award as well as daily prizes! ⭐ 🔗 eu1.hubs.ly/H05Z-Q20

@facebook @Meta @instagram my friends been hacked - someone selling using her profile. We’ve tried reporting and nothing is being done to stop the hacker. Any ideas on how we can have the profile taken down?

@musata_matei @wizzair They’re definitely in Naples airport - if you go to lost and found they’ll take you back to get them!

@MsBrownsBunch @wizzair Still no update for us and we’re half way through our stay in Italy… wizz air said they’ll get back to us in 30 days …

@wizzair how did you leave an entire planes luggage in Abu Dhabi? We are now individually waiting to report it “lost” and having to complete individual claims taking at least 20 mins per person. It’s not lost you never loaded it to the plane

@musata_matei @wizzair Have you seen the bags are in Naples now?!

@MsBrownsBunch @wizzair Logged a complaint as well and no news so far! No call no email nothing I have my sons emergency medicine in there, this really messed up our trip :( shame on you @wizzair

@wizzair I have tried both - the bot app will not allow me to talk to an agent and on the phone they could not help with the location with baggage

@MsBrownsBunch WIZZ over to our Live Chat or Call Centre 💬📞 wizzair.com/en-gb/informat…

@wizzair the chatbot doesn’t work - cannot connect, no one on the phone can help and the tracking website still hasn’t located it. Where can I speak to a person who can help me?

@wizzair Also no one can give me an answer of what happens to my luggage if it arrives in Naples and I have left what happens then? I’m going on a cruise after this and have nothing with me

@MsBrownsBunch Type 'speak with the agent' in the chat and you will be connected soon.

@wizzair I have done this on several occasions this is the response it does not work. See screenshot. If my bag never left Abu Dhabi airport (because I’ve checked arrivals in Naples) why is it not updated on the tracker?

@wizzair I already have this and no one can actually locate my baggage. The entire plane filled this in and 140 bags are lost with no one able to tell us where they are. I can’t speak to anyone using the bot and customer services to speak to have told us Wizz air don’t track bags

@MsBrownsBunch We're sorry to hear about that. Please go to the Lost & Found desk in the arrivals transit area and fill in a report. It can be used for insurance and claim purposes. Keep the reference number and get in touch with our Customer Relations team via our complaint system.

@wizzair 3 days without our luggage, an entire plane of luggage was left behind and no one from Wizz air can help. Phoned, used the chatbot and spent a morning in the airport with no news as to where our luggage even is. The tracking website hasn’t located it! What next?

@musata_matei @wizzair I’m sorry to hear that! We’ve still had no updates have you had any? Our tracking is showing as “still locating check back later”

@LaviniaLApe @wizzair Hi, I was on the same flight have you had any updates?

@wizzair hello! Flight W68450 from Abu Dhabi to Naples of 24 june. Luggages of ALL PASSENGERS have been left to Abu Dhabi and never reached Naples. We are now here without any information noone is helping. We need our luggages asap this is disgraceful. Someone reply to us!

@wizzair We’ve already submitted a complaint but not heard a single thing from Wizz about when to even expect our luggage. @wizzair

@MsBrownsBunch We apologise that you felt that WIZZ let you down on this occasion. We are doing our best to improve our customer experience and would like to learn more about where we fell short this time. We suggest you to submit a complaint via the link: wizzair.com/en-gb/informat…

@wizzair how did you leave an entire planes worth of luggage in Abu Dhabi?!

@TTRockStars Hi! I’ve sent another message and not sure if my emails are just not always allowing a response from you? Is it possible to check if it was received and see if a reply can be sent again?! Thank you so much for your help 😊

@MsBrownsBunch Happy to help, let us know if anything else comes up.

@TTRockStars is there another way to contact you other than the email on your website?! It’s not yet been responded too 😊

@TTRockStars Thank you I received that second email! Thank you for your help!

@MsBrownsBunch Hey Miss Brown, was this the email about Rainbow items? If so I can see we did reply yesterday but the response must have ended up in your spam or something went wrong with our email system. Either way, I've sent another reply which hopefully makes its way to your inbox.

If this turns out to be her final public picture, it’s an absolutely lovely one