Kate

@AppleVacations You're stressing me out! Not a good start to my vacation.

@AppleVacations I'm trying to reach you, but I've been on hold for over an hour and my flights taking off. I'm 5 hours delayed. Will by transfer from the airport in Cancun be there tonight at 7pm?

@LenovoSupport Yes

@MsKatherine6 Hi, Kate. Another support here to help. Have you checked your email and spam messages for updates? Karla_Lenovo

@LenovoSupport This has been going on way too long. Please escalate today, or I will be filling a complaint with the Better Business Bureau to investigate. Your warranty practices were deceptive, and you're doing nothing to remedy the situation. #lenovosucks #fraud #ScamAlert

@LenovoSupport Thanks. I'll be waiting. I prefer a phone call.

@MsKatherine6 Hi Kate. Thanks for getting back, and for the update. WE went ahead and send another follow up to the concerned about the issue. Please keep your lines open and check your mailbox for an update soon. We appreciate your patience and understanding. Heart_Lenovo

@LenovoSupport 12 days after I first reached out, and my issue is still unresolved. I was supposed to get a call back 4 days ago. No updates. Nothing. ##lenovosucks #CustomerServiceFail

@LenovoSupport Yes, nothing from Lenovo

@MsKatherine6 Hi, Kate, another support here to help. Upon checking in your case, we see that this is already escalated and followed up. Have you checked your email and spam messagesv? Karla_Lenovo

@LenovoSupport I was supposed to get a call back yesterday at 9:30am from @Lenovo. 27 hrs later and I'm still waiting... #lenovosucks

@LenovoSupport it's been 4 days and I've had zero updates or indicators of progress in resolving my issue that's been going on since April. #lenovosucks #worstcustomerserviceever #hpsoundingbettereveryday

@LenovoSupport After hours of communicating with @@LenovoSupport there is still no resolution! #gettingworsebythehour #lenovo #worstcustomersupportever #lenovosupport

@LenovoSupport you have the worst customer service ever!!!! First, you sold me a warranty for a laptop I returned to you months prior. Now you won't transfer to the correct PC after telling me you would and have zero remedy. #nomorelenovo #worstcustomerservice #makeitright

@lenovo you have the worst customer service ever!!!! First, you sold me a warranty for a laptop I returned to you months prior. Now you won't transfer to the correct PC after telling me you would and have zero remedy. #nomorelenovo #worstcustomerservice #makeitright

Lightscape!

Friends ❤️

Go Bulls!

Lightscape

Long day.