Mtn Customer Support

Hi @PaulineAarakit, We do apologise about this. Kindly Dm us your number and how much was taken from you Momo account for a follow-up.

@gkgcapital, Our team tried to get back to you via a call but unfortunately you were unable to pickup, Kindly share with me how much was debited and the message screenshot for assistance.

@DoreneN, How much are you trying to send? Share with me the sender and receiver number for assistance.

Hi @Trevtrey256, The number 770616131 has over 68900 Senkyu Points. Kindly share with your current balance on Momo account for a follow-up.

@SHAMIRAHKIGONG1, Hi you can get a statement using My Mtn App or Dial *165*8# then enter your email address for a mini statement however you can also share with me your last four transactions and your Current Momo balance in our DM that we can send you a Print Out. Isaac^Mtn

@IreneChozen, Apologies about this however Kindly share with me the type of device you're using to access the app, your airtime balance and your current Momo balance for a follow-up. Mtn^Mark