@sandip_ydv_ahir Our customer care number is currently unavailable at the moment. As checked, your return has already been created. For further assistance, you can reach out to us via email at support@muftijeans.in.
@sandip_ydv_ahir Our customer care number is currently unavailable at the moment. As checked, your return has already been created. For further assistance, you can reach out to us via email at support@muftijeans.in.
@devanshsingh001 As per our check, your return order has been successfully picked up yesterday.
Therefore, the refund will be processed today to your original mode of payment.
Please allow 3-5 business days for the amount to reflect in your bank statement.
@MuftiJeans I have successfully returned as per your return policy; however, I have not yet received my refund.
The order number is [100386240], and the return was completed on [3rd March]. Could you please check the status of my refund and let me know when I can expect it to be processed?
@MuftiJeans
I am writing to inform you that the shirt I recently purchased from your office site has a defect. The order number is [100386240], and it was delivered on 1st march.
Worst experience ever
@MuftiJeans I received an used underwear instead a pair of jeans which i have ordered ,I have Raised a return Complaint on Offical Website but there is no Update
There is A Fraud Committed with me, as a Consumer I have some Dignity.
Please Do the needful ASAP Attaching the proof
@Anishkumarsahoo Sorry for the inconvenience caused to you.
We have escalated the issue to our team.
Our team is trying to resolve the issue and pickup your order as early as possible.
Tracking id : muftijeans.clickpost.in/en/reverse?way…
@MuftiJeans I have created a return, the return request is not yet generated, the courier company is not coming for pickup or I don't know who will pick up the product.
What will the customer do here?
Order id - 100383331
@sanuparihar9 We always ensure that our customers receive the correct product.We have escalated this matter to our courier partner, and they are currently investigating it from their side ,Once we receive an update, we will inform you via Mail. for further details kindly check the mail.
@whattefun Thank you so much for your kind words. We’re delighted to hear that you were pleased with our service. Ensuring a smooth and hassle-free experience for our customers is always our priority. We truly appreciate your support!
@MuftiJeans Reg ticket id 37245, you have pleasantly surprised me with swift and efficient service in making sure the wrong size shirt I'd ordered is picked up and refund also processed so quickly. Appreciate your care for customers.
@MuftiJeans My returned completed on February 14 and still has not received the refund yet.
A ticket (ID: 39579) was raised, but no response or resolution received till yet.
Neither your toll free no. works. How you supposed us to look at you again.
Resolve it ASAP Sir.
@MuftiJeans Neither your website is working. No response received.
@kamalkhushlani Sir, why this all this all is happening?? How do I raise grievances if you didn't provide any mechanism???
None of the services is working. I am stuck.
Please reply @MuftiJeans
@anandporwal_ Apologies for any inconvenience caused. As discussed on the call, we’ve re-arranged the pickup and it will be completed within 24–48 working hours. Thank you for your patience.
@muftijeans Hi! Your return for order *R2149846-100379828*I want to return this order please accept my request and ask your courier to collect this parcel for me
@whattefun We sincerely apologize for any inconvenience caused. As discussed on the call, the return pickup has been arranged. We’ve also shared the details via email and will continue assisting you there further.
@MuftiJeans What sort of customer care are you offering your customers ? Does it take 2 whole weeks to respond to a simple customer request that any other decent brand would take just a day to fulfill? What sort of brand experience is this?!?!?! Horrible business you are running
@sachinbtomer Your request for a return order has been raised. The order will get picked up in the next 24-72 hrs. Once delivered back to the seller we will initiate the refund for the same. It takes 7-10 working days for the refund. Sorry for the inconvenience caused to you.
@MuftiJeans Disappointed with the online service from. No proper staff to manage orders, replies come after weeks (if at all), and customer concerns are ignored. If you can’t handle online operations professionally, it’s better to pause them than damage customer trust.
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