Mygate

Bringing you Mygate Locks — now open to all! It’s time to Go beyond the everyday nagging problems, and upgrade to the Smart Locks.

@Just4Eko Dear User, we regret the inconvenience caused. We would like to investigate the issue in detail. Request you to please write to us at contact@mygate.in along with your contact details and registered email/phone number. Our team will get in touch with you at the earliest.

@MyGate_com does you app able to send OTPs to email ID? I am currently outside of India and trying to register on your application. While requesting OTP, it is not sending any OTP on my email as well as on my phone number. Tried multiple efforts to get it fixed, but no luck so fa

@akki7599 You may also share your details with us at contact@mygate.in so our team can review and assist you further. We appreciate your patience and understanding. <2/2>

@akki7599 Dear User, as per the screenshot shared, we can see that a Helpdesk ticket has already been raised through the MyGate app and is being handled by your society admin. <1/2>

@MyGate_com Absolutely frustrated with Paid ₹2500 recharge but it’s NOT showing in the app, and no token received. PhonePe and bank both confirmed the payment is successful. Maintenance team says no record found. There is NO proper helpdesk support. This is unacceptable.

@CommanHuman Dear User, we would like to investigate your issue in detail. Request you to please write to us at contact@mygate.in along with your contact details. We will get in touch with you at the earliest. Thanks, Team MyGate

@MyGate_com dear team looking for a capability to authenticate owners at the society facilities. Have a detailed idea how this can be done. Can someone reach out to me

@Pranjal_Yadav Dear User, we would like to investigate your issue in detail. Request you to please write to us at contact@mygate.in along with your contact details. We will get in touch with you at the earliest. Thanks, Team MyGate

@MyGate_com I wish to receive notifications. But the right ones at the right time and only once. I received my cook's checkout message 8 to 10 times today, that too at random times.

@MyGate_com please work on your notification system. A house help who entered once cannot leave 10 times at random hours. If I left in my car and came back, you can't send a notification saying the car left the building at midnight. Don't do it if you can't, but don't do this!!

@Dshuklahdr Dear User, we apologise for the inconvenience caused. We would like to investigate your issue in detail. Request you to please write to us at contact@mygate.in. We will get in touch with you at the earliest. Thanks, Team MyGate

@MyGate_com I had taken the MyGate subscription on 10 Oct 2025 for Himalaya Lifespace Developers, Haridwar. Even till today, the prepaid meter integration has not been completed. Despite repeated follow-ups, there has been no proper resolution from your side.Very good service.

@thesarcastical1 @jagograhakjago Hi Aryan, Sorry to hear that. Please DM your registered contact details to check and resolve the issue on priority

@davycipher @Surya_Sec237 Dear User, we would like to investigate your issue in detail. Request you to please write to us at contact@mygate.in along with your contact details. We will get in touch with you at the earliest. Thanks, Team MyGate

Me and my buddy @Surya_Sec237 responsibly reported a critical RCE vulnerability to @MyGate_com months ago through their VDP and still received no response or acknowledgment. Still open to coordinated disclosure.

@Pranjal_Yadav Hi there, we would like to inform you that all car entry and exit records are always captured in the Guard App, and notifications are triggered accordingly. The same process applies to service providers as well.<1/2>

@AtulNagpal7 @4Abhishek6 Hi Atul, We would like to apologise for the bad experience you had to go through. We take your feedback. As per the latest update your issue has been resolved. Please do reach out to our support devices@mygate.in if you need any further assistance

@MyGate_com @4Abhishek6 #Mygate

@MyGate_com @4Abhishek6 - I have Mygate video bell at home ,it's not working from last couple of days , complaint raised however your team advised me to buy screwdriver and get this fixed on my own as they don't have service available for door bells, struggling a lot, #Mygate

@kadacana Hi Satya Kindly DM your registered details to check the complaint history and take action

@MyGate_com 2 months since i bought your lock, doorbell and gateway the whole list. the doorbell stopped working. No support other than giving instructions over phone call and your team has the audacity to say the bell works without one visit. #CustomerComplaint

@mreddybn Hi Manjunath Reddy, we have initiated a refund for your product since it could not be delivered. Order id - 1344042 For more information you can reach our support at devices@mygate.in

@MyGate_com worst service and support team you have, my order hasn't delivered in over 25days and not even cancelling order despite sending multiple emails.

@sankaran1962 Hi @sankaran1962 Your product was delivered yesterday, 7th May. If you have any other concerns, you can reach our support at devices@mygate.in

@MyGate_com Dear Mygate team, ordered a smart lock on 2-May.Got msg shipped on 3-May.Got 2 alerts out for delivery. Not received yet.escalation to contact@mygate.in didn’t help. Very poor service before delivery itself.Can I cancel & get refund?

@AroraSubodh Dear User, we apologise for the inconvenience caused. We would like to investigate your issue in detail. Request you to please write to us at contact@mygate.in along with your contact details. We will get in touch with you at the earliest. Thanks, Team MyGate

@MyGate_com Have been trying to connect with you guys, but there's no way possible. Sales person is not even picking the call after the sale was done. Feels like throwing away this lock in the garbage.

@Dshuklahdr Dear User, we apologise for the inconvenience caused. We would like to investigate your issue in detail. Request you to please write to us at contact@mygate.in along with your contact details. We will get in touch with you at the earliest. Thanks, Team MyGate

Very poor service @MyGate_com

@PrayagInc Dear User, we would like to investigate your issue in detail. Request you to please write to us at contact@mygate.in along with your contact details. We will get in touch with you at the earliest. Thanks, Team MyGate

Booking an amenity on @MyGate_com is so frustrating - it’s like they almost don’t want you to book. Times when you feel not everything needs an app.

@ngf132 @NoBrokerHood @gomechanicindia Hi there, we request that you please share your details so that we can connect with you.Thanks, Team MyGate

@MyGate_com @NoBrokerHood @gomechanicindia Can we collab to provide the best Parking experience in societies and around the country. Possible to setup a 10 mins Gmeet with a management ?

@venkyunited @Swiggy @zomato Hi there, we would like to inform you that this feature is already available. To understand it in detail, we request you to please write to us at contact@mygate.in, and we will be happy to assist you further.

@Swiggy @zomato @MyGate_com Hi team, I’d like to suggest an integration between your delivery platform and gated community management apps like MyGate or NoBrokerHood. Currently, delivery partners spend significant time waiting at gates for manual approval, which impacts delivery

@jrathore Hi there, we apologise for the inconvenience caused. We request that you please DM your details so that we can discuss your issue in detail and assist you further.

@MyGate_com do you allow defunct AOAs to stop even medicine deliveries on your platform?