MySol Rwanda

We are thrilled to announce that MySol is now proudly part of the Ignite Energy Access family. While ownership has changed, our mission remains the same, bringing affordable, reliable solar energy to the communities we serve.

Happy new year! Here's to a bright year ahead as we keep powering a cleaner, more prosperous future for the communities we serve. #NewYear2026 #IgniteEnergyAccess

Merry Christmas! We wish you a joyful holiday season filled with warmth and light. #MerryChristmas #IgniteEnergyAccess

@ChallUmurerwa Mwakoze @ChallUmurerwa kutugezaho iki kibazo. Mugire umunsi mwiza

Reka nshimire na @MySolRwanda mbashimira ko umuturage amaze gusubizwa amafaranga ye 🙏🙏🙏🙏🙏

@ChallUmurerwa Twabandikiye, DM irafunguye. Murakoze.

@MySolRwanda Muyandire mbahe amakuru ndabona DM yanyu ifunze

Aba nabo ngo bitwa @MySolRwanda amakuru mfite nabo ngo harimo abajura aho batanga Tereviziyo n'amatara bikoreshwa n'izuba bagatanga TV itagira antenna kandi amafaranga ya antenna umutekenisiye wabo aba yayakwatse kuruhande 12000frw ukazishyuza antenna ukaruha waruha ukagura indi

@uwayezuvalentin @MTNRwanda Hi @uwayezuvalentin, Thank you for the confirmation. We are committed to keep serving you excellently.

@MySolRwanda @MTNRwanda I am pleased to confirm that the issue has been successfully resolved. The transaction was completed without any further complications by dialing *801*25#. I sincerely appreciate your timely intervention and support in addressing the error.

@MySolRwanda @MTNRwanda Hello, I'm trying to pay my monthly installment using MTN Mobile Money, but the transaction fails at the final step. Could you please advise me on what to do next? My account number is 11053212.

@uwayezuvalentin @MTNRwanda Hi @uwayezuvalentin, We have sent you a direct message to better understand the issue being faced and support you. Thank you.

@MySolRwanda @MTNRwanda Kindly ensure that all payment provider channels are thoroughly reviewed, as this one also is currently not processing successfully to completing transaction.

@Austin_K_m Mwiriwe neza @Austin_K_m, Tubiseguyeho ku mbogamizi mwahuye nazo. Ubundi buryo mwajya mukoresha mu kwishyura ni USSD yacu: *801*25#. Ku bundi bufasha, mwaduhamagara k’umurongo utishyurwa 2345. Murakoze.

@MySolRwanda Mudufashe uburyo bwo kwishyura ntibukunda turishyura amafaranga mukayatwara kd ntitubone message nideni rikagumaho kd amafranga mwayatwaye

Power cuts become history with MySol Boss, our all-in-one stand alone solar energy system. Visit your nearest MySol Service Center and learn how you can embrace life without power interruptions. #PowerYourLife #MySolCares

@uwi_amey @MTNRwanda Mwiriwe neza @uwi_amey, Tubiseguyeho ku mbogamizi mwahuye nazo. Kugera kuri serivisi zacu zirimo no kwishyura, mwakoresha USSD yacu *801*25#. Mushobora kandi no kuduhamagara k’umurongo utishyurwa 2345. Murakoze.

Ibintu byo muri @MySolRwanda na @MTNRwanda biri kuntesha umutwe pe Guhera kuwa4 ngo pending ngo pending

@NIYONKURUSETH1 @kigalitoday Mwiriwe neza @NIYONKURUSETH1, Ugana Ishami ryacu rikwegereye, ukishyura ubundi ugahita utahana Samsung Galaxy wihitiyemo. Ku bindi bisobanuro, waduhamagara k’umurongo utishyurwa 2345. Murakoze.

@kigalitoday @MySolRwanda mwaramutse neza iyo umuntu yishyuye ifatabuguzi telephone ayibona mugihe kingana iki?

KWAMAMAZA - Engie Energy Access Rwanda yongeye korohereza abakiriya bayo n’Abanyarwanda muri rusange gutunga telefoni zigezweho za Samsung Galaxy badahenzwe, ibagabanyiriza 15% ku ifatabuguzi, kugira ngo hatagira ucikanwa n’ibyiza by’ikoranabuhanga. Iri gabanyirizwa ryatangiye tariki 01/06/2025, rikazarangira tariki 30/06/2025. Hari kandi uburyo bubiri bwo kwishyura, ari bwo: kwishyura igiciro cya telefone cyose ako kanya, cyangwa se kwishyura buhoro buhoro mu byiciro. buff.ly/SLUoIby

@NMiNANILambert @kigalitoday Mwiriwe neza @NMiNANILambert, Tubiseguyeho ku mbogamizi mwahuye nazo. Mushobora kwishyura mukoresheje USSD yacu *801*25#. Murakoze.

@kigalitoday @MySolRwanda Mwiriwe neza dufite ikibazo cyo kwishyura cya kugura umuriro kumurasire wa #mysol MTN na aitel hose ntibiri gukora mwaduha ubu ndi buryo dukoresha cya mukadukemurira icyo kibazo murakoze

@AAsouman28398 Mwaramutse neza @AAsouman28398, mwatugana ku Ishami ryacu ribegereye mukayigura cyangwa mukaduhamagara k’umurongo wacu utishyurwa 2345 ku bindi bisobanuro. Murakoze.

@MySolRwanda mwaramutseh, @MySolRwanda umuntu ashaka television Kur products zanyu yabigenza ate kugirang ayibone ? Murakoz

@Hafashi35561911 Mwiriwe @Hafashi35561911, mwakwishyura mukoresheje *801*25#. Murakoze.

@MySolRwanda Mwaramutse @MySolRwanda Ko kwishyura bitarimo gukunda, byagenze gute. Mudufashe nukuri

@CyprienNshimiye @MTNRwanda Hello @CyprienNshimiye, Apologies for the encountered technical issue. You might however pay using our USSD *801*25#. Thank you.

@MySolRwanda kwishyura with @MTNRwanda ko byanze from morning. What's wrong?

@HabimanaXa38130 @RadioNyagatare @rbarwanda Mwiriwe @HabimanaXa38130, Mwatugana ku Ishami ryacu ribegereye cyangwa mukaduhamagara k’umurongo wacu utishyirwa 2345 ku busobanuro burambuye. Murakoze.

@MySolRwanda @RadioNyagatare @rbarwanda Umuntu ashaka umurasire yawubona gute

@BoyNdoda Hello @BoyNdoda, Thank you for reaching out. For each of the two types of solar water heaters we sell, you get the possibility to pay back in 6 months’ installments. For more information, please reach out to our toll free line 2345. Thank you.

@MySolRwanda To expensive almost R30000

@Korthalfort Hello @Korthalfort, apologies for any inconvenience you might have encountered. We have reached out to you in DM to remind you of the maintenance processes as previously explained and reaffirm our commitment to solve this issue. Thank you.

Your service is unsatisfactory, imagine I have your products which cost me 707k, but you can't send a technician for maintainance 😭 shame on you 🙏.