To @Meta,
This is a public and deliberate message.
My personal account has been restricted and penalized under the accusation of “drug promotion”.
As a direct consequence, I am also banned from running ads for one month.
The content in question was explicitly anti-drug, focused on prevention, education, and public awareness.
Let us be very clear:
Silencing anti-drug speech by labeling it as drug promotion is not a mistake — it is a failure of governance.
This decision reveals something far more serious than a moderation error.
It shows:
•A total lack of contextual understanding
•A dangerous reliance on blunt automation
•And a moderation system incapable of distinguishing harm from prevention
Your policies claim to protect communities.
Your enforcement, in this case, actively undermines public health messaging.
Even more concerning is the absence of any meaningful human recourse.
Your Help Center is structurally dysfunctional.
It offers no real dialogue, no accountable review, no explanation grounded in the actual content published. Appeals are answered by generic templates that do not address the substance of the issue.
This is not moderation.
This is opaque censorship.
When a platform as dominant as Meta restricts a personal account:
•It impacts reputation
•It limits freedom of expression
•It directly affects professional activity
And yet these decisions are made without proportionality, transparency, or responsibility.
If Meta’s systems are unable to differentiate between:
•Discussing drugs critically
•Warning against them
•Or promoting them
then Meta is not protecting users — it is misinforming and silencing them.
I lead an organization dedicated to drug rehabilitation and prevention across Europe.
Being flagged as “promoting drugs” for anti-drug content is not only false, it is reputationally damaging.
This restriction should never have happened.
What is required is not another automated response, but:
•A real human review with contextual understanding
•A clear explanation of the violation alleged
•And a reassessment of moderation mechanisms that currently punish responsible speech
I am making this message public because private escalation channels have proven ineffective.
Meta has immense power over public discourse.
With that power comes responsibility — a responsibility that, in this case, has been neglected.
Jacky Buensoz
Executive Director – Narconon Europe
English
