NFM

@RadhikaJoshii18 @AllstatePP Thank you for your feedback. Squaretrade will reach out to you once more information is available.

@nfmtweets @AllstatePP @nfmtweets We have already escalated the email with you guys and Beth from customer support and Charlotte from Square Trade is already working with us. @AllstatePP mailed you with subject Complain Escalation Request – Defective Sofa Set Under Warranty. Hoping to get solution ASAP

@AllstatePP Extremely disappointed with the service. Sofa with minor issues was made absolutely unusable by YOUR technicians over last 6 months . Despite multiple complaints, tickets keep getting closed without any resolution or response. I have longer list of issues now.

@RadhikaJoshii18 @AllstatePP We're sorry to hear this. We can contact them on your behalf to see what is going on with the case and why it was approved or denied. Please live chat, call, or email us: nfm.com/customer-servi…

@nfmtweets @AllstatePP i have already included you over the existing escalation email your IMMEDIATE response is expected on this.

@AgTheJim Hello Jim! This does sound like a frustrating experience, and we apologize for the trouble this has caused. Please contact us at nfm.com/customer-servi… or contact.us@nfm.com and reference SMR0162146. Our team would be happy to assist further. Have a great day.

Hey @nfmtweets ... can someone from customer service please help? I bought a washing machine on April 1 & we paid for your installation. The unit leaked constantly for 2 weeks and created maybe $30k to $40k worth of damage and mold.

@RockChalkRush5 We are sorry to hear of the issues with your order. That does sound very frustrating. We will be happy to look into it for you. Please feel free to email us at contact.us@nfm.com with SMR0161378 listed.

Don’t ever purchase through Nebraska Furniture Marts gift registry system online. NFM and/or Jifiti will say they can’t see your order, the redeem button won’t work then the companies will ping you back and forth until you give up. Scheming together? 🤔 @nfmtweets

@ChrisseeJoy We're sorry. It is contact.us@nfm.com or you may fill out this form: nfm.com/customer-servi…

@nfmtweets Gmail is telling me that's not a real email address 🙄 Why can't this company gets it's crap together???

My dad has been at @nfmtweets for over two hours WAITING for them to finally help him get a replacement stove because the one they have now has been leaking gas. Twice since Feb, it's needed to be fixed. They even asked my dad not to sue them bc of the lgas issue! But, now...

@QuesoStream We are so glad we were able to help you get a new TV at a good price. Thank you for the shout out!

I (not my kids, fortunately) broke my TV this morning... Shoutout @nfmtweets with having some damn good sales so I can quickly get a decent priced replacement 😁

@Amysnice Amy, I’m sorry you’re running into this. Clearing your cookies/cache or trying another browser can help. We’re are continuously updating the site and appreciate the feedback. If you need more help, please reach out: nfm.com/contact-us

@nfmtweets please fix your website! It's been so slow and pretty much unusable for a week now.

@Trythisnameon @broyhill Hello! We can certainly look into this and see what your warranty includes. Please feel free to reach us at contact.us@nfm.com, and reference SMR0157716. We look forward to hearing back. Have a great day.

@nfmtweets how is it I buy a warranty you say covers everything and when this happens you agree it’s only cosmetic. It’s literally coming unstitched 13 months old @broyhill Complete liar on what warranty covers

@vkavali10 Sorry to hear this. If this has not been addressed, please email contact.us@nfm.com with SMR0156660 in the subjectline along with your full name, address, zip, phone number, and order number. Thanks!

@nfmtweets Okay so I have called you several times about a broken dining chair and they said they would reach out , and even last time I called they asked me to wait until today for the call. Still nothing not sure this is an experience that I expected from you.

@nfmtweets is this an official account?

The ’90s called… and they’re proud of how far your style has come.

Thank you @nfmtweets Furniture Mart for the Mason Elementary @LeanderISD teacher lounge makeover!

@BarrettGrindle For example, homeowners undergoing a full kitchen remodel, new homeowners furnishing a house from scratch, or investors flipping a property. Some homeowners have two properties to furnish etc.

@nfmtweets Ah, who the heck is buying 8 appliances at one time?

@nfmtweets Am I understanding your Presidents Sale correctly? If I buy 8 appliances I get $1200 off?

@Sarathk1312 We're sorry to hear this. If you are having trouble, we can email them on your behalf to see what is going on with your claim. Please call 1-800-359-1200 extension 22445 or email contact.us@nfm.com with SMR0151967 in the subject line.

Dallas friends: we’re closed Monday, January 26th. Stay safe and warm!

Due to the anticipated weather and with safety in mind, our Dallas store will be closed Saturday, January 24th.

@ajayindianus Hello Ajay! I am sorry to hear of the negative feedback, and do understand how extended wait times can be frustrating. As each customers assistance level is different, they may need more time. Please reach out at nfm.com/customer-servi… with any questions. We are happy to help.

@nfmtweets Dallas nfm location deals the worst customer service process. Never I've got out of it within 20 mins. The line shows 6-8 members. But i don't know what they deal with behind the computers. But each customer is handled min 15-20mins. This is not a single instance #nfm

All is calm, all is bright (and perfectly styled).