Northern Gas Networks

📢 Essential Gas Pipe Upgrade 📍 Warwick Road, Carlisle 🚦 Temporary traffic lights in place, starting Monday 11 May Thank you for your patience while we carry out these essential improvements - more info here: northerngasnetworks.co.uk/2026/04/07/wer… FYI @cumberlandcoun

@Ryan_Pittuck Good evening,  Thanks for raising this with us, we are contacting Streetwise to get this sorted.  Kind regards, Kris Northern Gas Networks.

@NGNgas Hi again, the van from Streetwise has left the completed works on Station Road in Kippax without removing the traffic management and it’s causing absolute chaos, can something be actioned ASAP please, it would be really appreciated.

@Ryan_Pittuck Good afternoon, I have spoken to the site manager of these works and he has advised the work will be complete on Monday. Thank you Customer Care

@NGNgas Hi, could you please advise when your works on Station Road in Kippax are going to be complete? We’ve had two weeks of our bins not been able to be emptied now and these works look like they’re not finishing by the apparent 6pm finish time showing for today on One Network

@jamie_1clark Hi, Jamie Thanks for letting us know. We've reported this to the company we hire our lights from and have someone on their way to look into this. Regards, Erin

@NGNgas There are road works on Percy road in Pocklington, East Yorkshire which has 3 way traffic lights that are currently not working which is dangerous as you cant see from one end to the other. Unfortunately it is extremely foggy this morning making it more of a problem.

@gems_endgame Hi, Gem,   Please accept my apologies on behalf of NGN for the inconvenience caused by our traffic management.   Our Site Manager would like to extend his apologies.   The road is being resurfaced today and the traffic lights will be removed this evening. Thanks, Beth

Hi @NGNgas I see the lights are back up at the Seaham/Murton/Cold Heseldon junction. Can you advise why? And how long they’ll be up for? At this point you may as well keep permanent traffic lights there!

@gems_endgame Hi, Gem I appreciate that. The address is so we can better locate the aforementioned project, due to the large area we cover. And the contact number is for us to inform you of the results - we can take an email if that is easier for yourself?  Regards, Erin

@gems_endgame Hi, Gem. Thank you for letting us know you concerns. Could you please DM us with your post address, and contact telephone number for us to investigate and get back to you?  Regards, Erin

Year 5T had a brilliant workshop from @NGNgas this morning. We learned all about which gases are in the environment, how the Earth’s atmosphere was formed, the impact humans are having on the atmosphere and what actions we can take to balance this. We ended with a fun quiz!

We've teamed up with @caecillian to donate £800 to the fantastic team @oaktreeanimals. Luckily, our Customer Care Officer Stevie stopped Gizmo the goat eating the cheque... We're in the area as part of a major investment programme - find out more: northerngasnetworks.co.uk/major-work/ess…

@TomDixon100 Hi Tom, Thank you for contacting Northern Gas Networks. It's been confirmed that the traffic lights are to be removed tomorrow. Thanks, Beth

@NGNgas What a nightmare the traffic lights are on whickham bank workers sitting in their vans doing absolutely nothing and you have tailbacks all the way down the bank

Happy Easter to all our colleagues, friends and communities who celebrate today 🐰🌷

@TomDixon100 Hi Tom, Can you please DM us the full address of the area and your best contact number? We will look into this for you and pass matters over to the relevant manager. Thanks, Beth

@MrRavMahay HI we have now rectified the issues. thank you for reporting this 🙂

@MrRavMahay @bmdcHighways @bradfordmdc Hi, can you supply the address and we will send somebody to look at this and get the issue resolved.

@NGNgas Current gas works have no safe pedestrian walkway or diversion, forcing people into live traffic. This appears non-compliant with NRSWA Code of Practice and basic safety requirements. Can this be addressed urgently please? XX077003900182950 @bmdcHighways @bradfordmdc

@MrRavMahay Thank you, we will send somebody out asap to look at it 🙂

As you're enjoying this Easter Weekend, we want to reassure our customers that we are always available when they need us 🤝 Smell gas or suspect carbon monoxide? 💨 Call the National Gas Emergency Service immediately on 0800 111 999

We're pleased to confirm that our emergency gas repairs on Green Lane, Yeadon, Leeds have been completed and the road closure on Green Lane has been lifted. Thanks to everyone for your patience during these essential works FYI @LeedsCC_news

@MrRavMahay We appreciate the inconvenience this may be causing you but please be assured there is a traffic management operative monitoring the site from 7am-7pm.  As previously advised we hope to have the works complete by the end of next week. I hope this helps. Thanks

@MrRavMahay @MrRavMahay Please accept our sincere apologies for the delays you're experiencing, I have reported this to the site manager. If you wish to speak with a manager regarding your concerns, please DM us with your contact details or contact us via email or telephone. Thanks

@NGNgas Still no solution to the ridiculous situation on the junction of Cottingley Road cross roads BD15. Is this how you treat your customers? 4 way lights not working. All on red yesterday afternoon. Long queues again. The lights causing unnecessary delays. Appalling

@MrRavMahay Our comms team have now reviewed this issue, can you please try DM us again.  If this still does not work, we will be happy to discuss this further if you contact us via phone or email whilst we investigate the issues with our DMs further.  Thanks, Alex  twitter.com/messages/compo…

@MrRavMahay @bradfordcouncil Good Afternoon,  Please accept my apologies for this issue. If you could send us a direct message with your full name and contact number, I will ensure this complaint is raised on your behalf. Kind Regards  Nick  NGN Customer Care Team

Unacceptable. 4-way temporary lights at Cottingley Rd / Howarth Rd (Bradford) left for 4 days with no workers on site. Causing major congestion and safety concerns. Do you consider this acceptable? Ref: XX077003900123668 @BradfordCouncil @BradfordHighways @NGNgas