Abi

The NHS E Redesign process feels chaotic and haphazard. For an organisation that is very proud of how consultations are managed, if this is the best example of a consultation, I would hate to see the worst example of one.

It certainly brightens up my morning and makes me giggle every singe time 💖 If you’re reading this, try and start your own chain of happiness!

I usually visit the @CostaCoffee in Waterloo Station. The baristas are always so friendly but one in particular uses my travel mug to start a chain of happiness! As they make my coffee, they tell all of their Costa colleagues that they’re awesome as a reminder.

A few years ago, my friend bought me a travel mug (pictured) Every day I go to the office, I bring it with me because it keeps my coffee hot nearly all day which is excellent for me as I always forget about my hot drinks (till they’re tepid or even worse cold!!)

Sad news about Len Goodman. Whenever I fill in spreadsheets with the number 7, I always say it in my head like he said it on Strictly. Continues to give me a good chuckle.

Thank you @sainsburys for the free chocolate! Made my morning ☺️

@clarryhj Love you too!! 💖💖

Supported my favourite Junior Doctor @clarryhj this week by sneaking into her flat and cooking for her. Many thanks to her hubby for helping me arrange this! We had a long and very overdue catch up on life, the NHS and the #JuniorDoctorsStrike.

@SossehChristina Thank you, Christina! It’s difficult to match our schedules up so I have to go all out when I get the chance ☺️ I hope you have a lovely day!

A feast, sounds wonderful and a lovely thing to do.

And for anyone curious about the meal, it was more like a feast! 🤣 - improv vegan coconut curry w/ sweet potato, aubergine & spinach - a rich butter chicken - flatbreads - onion bhajis - mango chutney - cucumber raita - coriander rice All from scratch!

Whilst I won’t sneak in and cook for all Junior Doctors, please know you all have my full support 💖 I love the NHS and I want it to love it’s trained medical professionals and young professionals just as much.

@WoodroffeFran Thank you!

@NHSAbi Have an amazing time lovely x

I’m on holiday in Brazil and I’m never coming back!! It’s so beautiful

@CJThomo Ooh, whereabouts? I’m in Rio de Janeiro

@NHSAbi My cousin lives in Brazil

@southernscampi I’ve been getting snow updates from my mum! It’s been between 29° - 32° here!

@NHSAbi Lucky Lucy you Abi! Enjoy the sun… you are missing ❄️

Thank you @BurrellHealth for being such an engaging, thoughtful facilitator. It sets such a rich tone to the days and entire series, and encourages better use of the tools and approaches. Much appreciated.

@keikotoma As always, you are SO welcome!! 💖💖 Thank you for bringing your whole self to these training days. Your input and insight has been incredibly valuable.

Thank you for coordinating and making it all possible @NHSAbi

"Feed your constraints. Don't starve your constraints." Based on Goldratt's Theory of Constraints #qualityimprovement #QI #Healthcareimprovement #NHSdata #datasaveslives #QSIR Thank you Tim @ACT2improve

For the second half of our afternoon, we’ll be covering:

So far, we’ve covered: 🛒 Understanding queues and how they form (hence my shopping cart emoji 😉) 🛒 The 8 common reactions to dealing with queues (general pressure, waiting list initiatives, high utilisationC forced booking, churn, ignoring variation, carve out & batch demand)

Today is the day folks - it’s the final day of the SE P&I Directorate QSIR Training! We’re on Petal Eight - Demand and Capacity!