NKUCIO

Summer Software Requests Due –To have software added or retained in labs/classrooms, submit a service request by March 15. Provide licensing & installation media for new software. Late requests may not be available at the beginning of the semester. servicedesk.nku.edu/TDClient/2436/…

Planned Outage: Minitab will be unavailable due to scheduled maintenance on Sunday, March 1, 2026, from 8:00–11:59 p.m.(approximately 4 hours). Please plan accordingly. We appreciate your patience as this work is completed.

As tax deadlines approach, phishing scams increase. Be cautious of unexpected emails, texts, or calls claiming to be from the IRS, tax services, or financial institutions. Never click suspicious links or share personal info. If in doubt, verify the source before responding.

Keep your personally owned technology devices updated to protect your data and personal information from cyber threats. Contact the IT Help Desk for assistance.

Canvas has scheduled an emergency outage for New Quizzes on Sunday, February 01, 2026 from 6 AM- 9 AM.

Check out the latest Workday First Lookdemo on Time and Absence to get a preview of what’s coming to NKU. Learn more at workday.nku.edu

Canvas has scheduled an emergency outage for New Quizzes on Sunday, February 01, 2026 from 6 AM- 9 AM. Downtime for New Quizzes is expected to last 10 minutes, but the full 3 hours is needed for database validation. All other Canvas functions are expected to remain operational.

For fast, secure Multi-Factor Authentication (MFA), use the DUO Mobile app instead of text codes. It’s reliable, works with limited service & offers one-tap approvals & offline passcodes. Switch today for smooth, safe logins. Contact the IT Help Desk for help.

As tax season approaches, remember Email is not secure for sharing sensitive data. Do NOT email SSNs, tax docs, or credit card info unless the message is encrypted. See NKU IT’s instructions to send & open encrypted email. servicedesk.nku.edu/TDClient/2436/…

The Norse Tech Bar and the Help Desk will be Closed Monday, January 19 in observance of Martin Luther King Day.

Take a moment to review and clean your stored PC data, Department drive, and OneDrive. Delete outdated files, archive important ones, and ensure everything is stored correctly. See the Records Management Policy for details. nku.edu/policy

Hosting an after-hours event? Success starts before the doors open. Schedule a brief planning meeting and test all AV (mics, projectors, speakers, tech) in advance to avoid delays. Contact the IT Help Desk to get started.

Visit the NKU Workday website (workday.nku.edu) for the latest project updates, resources, and information. If you have any questions or feedback,  email workday@nku.edu.

Check out NKU’s First Look video for a sneak peek at the streamlined software experience coming soon to NKU! nku.edu/workday/demos.…

You may have received an email from Adobe services, as IT transitions licenses to new Adobe products.After this transition,  ALL faculty and staff will have access to Adobe Acrobat and Adobe Sign. If you experience any issues, please contact the Help Desk. nku.edu/help

Update: myNKU is currently experiencing an outage. Our IT team is aware of the issue and actively working to restore access as quickly as possible. We’ll share updates as they become available. Thank you for your patience!

NKU will perform critical VPN maintenance update tonight (Oct. 28) beginning at 11 PM. VPN connections will be unavailable for approximately one hour. Service is expected to be restored by 12 AM (Oct. 29). For updates, visit the Service Alerts page. inside.nku.edu/content/inside…

Canvas is experiencing issues due to an ongoing Amazon Web Services (AWS) incident, which is affecting several major websites worldwide, including Canvas. You can follow the status of the issue at health.aws.amazon.com/health/status and status.instructure.com.

NKU is hosting a Cybersecurity Symposium,  Friday, 10/17.  Experts will discuss AI, emerging trends, threats,  & security. It is open to all, including NKU affiliates & other professionals. Registration is required.  nku.edu/academics/info…

Microsoft Publisher will be retired in October 2026. If you currently use Publisher for creating documents or flyers, begin exploring alternatives such as Word, PowerPoint, or Designer. Transition help page: support.microsoft.com/en-us/office/m…