NLR Electric

We are always evaluating ways that we can improve our services. In 2026, North Little Rock Electric will launch our new customer experience, giving our customers an updated customer portal, new payment methods, and more. Click below to learn more! nlrelectric.com/big-changes-in…

The large substation outage has been restored! We appreciate your patience this morning. Have a good day!

We’ve identified the cause of this morning’s power outage as an issue on our transmission provider's side. They are working to safely restore power to our substation now. Thank you for your patience. More details here: nlrelectric.com/outage/

We are currently responding to a substation outage impacting about 8,500 customers on the west side of our service area. We are investigating the cause to get your power restored safely and quickly. We will provide updates here as they become available. nlrelectric.com/outage/

We are experiencing a large outage primarily affecting the west side of our service territory. Crews have been dispatched. We will update you here as we get more details on the cause & the number of customers affected. nlrelectric.com/outage/

The large outage has been restored! We appreciate your patience this evening. Have a good night!

Outage Update: We are actively investigating the cause of the large outage currently affecting our service territory. Our crews are on it, and we truly appreciate your patience and understanding as we work to safely restore power. nlrelectric.com/outage/

There is a large outage in our service territory. We are currently working to investigate the cause and make necessary repairs. Our crew will work as quickly and safely as possible to restore power to those affected. For more information, visit nlrelectric.com/outage.

Hey!! Take a look at this pole diagram picture that we threw together while the social media guy was away from his desk.

(2/2) You can view any scheduled planned outages by selecting the planned outage tab in the blue box in the corner of the outage map. When this tab is selected, you will see the planned start time and the estimated number of hours required to complete the work.

(1/2) From time to time, NLR Electric schedules planned outages in our service area so our crews can make system changes or perform maintenance. Planned outages appear on our Outage Map as a green square.

The problem affecting our phone and chat system has been resolved. Thanks for your patience.

North Little Rock Electric is experiencing technical difficulties with our phone and chat system. Wait times may be extended while our system is being worked on. Please visit our website, NLRElectric.com, to find our forms and any other resources you may be looking for!

The large outages in our service territory have been restored. We appreciate your patience this morning!!

North Little Rock Electric is currently working to identify the issue causing the large outages in our service territory. Our team is working as quickly as possible to determine the cause. For more information, visit our Outage Map at NLRElectric.com/Outage.

Update Power has been completely restored.

Update: We’ve been able to partially restore power to most customers in the area. We will continue to work until all power has been restored. Thanks for your patience.

There is a large outage in our service territory. We are currently working to investigate the cause and make necessary repairs. Our crew will work as quickly and safely as possible to restore power to those affected. For more information, visit nlrelectric.com/outage.

Update: Power has been restored. Thanks for your patience.

There is a large outage in our service territory. We are currently working to investigate the cause and make necessary repairs. Our crew will work as quickly and safely as possible to restore power to those affected. For more information, visit nlrelectric.com/outage.

We've got new recruits coming to save the galaxy and aid our utility! These droids are looking to make a name for themselves and become North Little Rock Electric's newest set of heroes. To all of our amazing customers, May The 4th be with you! #MayThe4thBeWithYou #StarWarsDay