NUConnect

Unlock your NUConnect-ion 🔓 ✔️High Speeds ✔️Low Prices ✔️Local Service Get Started Today: NUConnect.com/Availability #Broadband #NUConnect #wifi #landline #fiber #internet #homeinternet #businessplans #highspeed #fiberinternet #local #savings

Give Rudolph a break this winter when you switch to Paperless Billing 🦌 You'll be able to view your utility bills automatically in your SmartHub app each month. No wait time, no late fees, no stress - it's all in the palm of your hands. Go Paperless: newportutilities.com/smarthub-faqs/

Lights 🌟 Camera 🎥 Christmas!🎄 Thank you to those who helped make our “A Christmas Story” visions come to life, and thank you to the Cocke County Partnership and Parrottsville Ruritan Club for all of the hard work that goes into putting these parades into production each year!

Why wait for Santa? 🎁 Stream, game, and SAVE today! Get Started: NUConnect.com/Availability

Why wait for Santa? 🎁 Stream, game, and SAVE today! Get Started: NUConnect.com/Availability #NUConnect #internet #phone #wifi #fiber #broadband

Looks like Santa is checking his list…and our Broadband Availability Map! 🎅 We’ve been busy like elves expanding our coverage - are you ready to get the gift of high speed internet this year? 🎁 💫 Find out if we’re in your area: NUConnect.com/Availability #NUConnect #Broadband

Don’t miss a second this holiday season - we’ve got you covered… Connection is our specialty. 🛜💙 Learn More: NUConnect.com/Availability #NUConnect #fiber #broadband #internet #phone #wifi #thanksgiving #holidays #connection

Check out our plans… if you dare 🧛♀️ Eerily fast internet ahead: NUConnect.com/Availability

📞❗ PHONE SYSTEM MAINTENANCE Date: Monday, September 29th, 2025 Time: 5:00 p.m. - 9:00 p.m. Details: Our main phone system [(423) 625-2800] will be down for necessary system upgrades this evening. During the upgrade time, customers will be unable to call in for any reason.

This is your sign to upgrade your internet. 🕹️🎮 Blow the dust off your router and upgrade your internet today. Next Level Speeds Ahead ⇾ NUConnect.com/Availability #NUConnect #NUC #Broadband #fiberinternet #landline #internetprovider #WiFi #CockeCounty #NewportTN #Appalachia

🌳 TREE TRIMMING PROJECT START DATE: Thursday, July 17, 2025 APPROX. DURATION: 1 month LOCATIONS: • Big Creek Road to Snowbird Mountain (+ side roads) • Jones Cove Road through Holders Grove (+ side roads) ⚠ Please use caution in the area. Thank you! #NewportUtilities

⚙💲 PAYMENT SYSTEM MAINTENANCE DATE: July 4th APPROX. TIME: 2:30 am - 9:00 am DETAILS: Any payments made between these hours will be held until after maintenance is complete. If you don't see your payment in the Payment History screen during maintenance, please check after 9.

📶 FIBER OUTAGE RESTORED Teams have made repairs and service should now be restored county-wide. If you continue to experience issues with service, please unplug your router for 30 seconds. Service should be restored when plugged back in. Thank you for your patience!

❗️ATTENTION CUSTOMERS ❗️ We are experiencing a widespread outage at this time. We are currently working to restore service as quickly as possible. We will provide an update once service is restored.

ROUTINE MAINTENANCE 📶 Dates: Feb. 12-13 Details: Crews will be performing routine maintenance on devices for updates. The Maintenance Window is from 1:00-6:00 AM, and customers are not expected to experience more than a few minutes of downtime during this period. #NUConnect

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Slow internet got you missing the action? 🏈 Don’t let your internet speed keep you from the game! Upgrade to lightning-fast speeds and never miss a moment with NUConnect. Upgrade Today: newportutilities.smarthub.coop/ui/#/newConnec…

Is NUConnect Broadband available at your location? 💻 With our Availability search engine (SHOM) you can easily apply for Broadband service or submit your interest for future installations. Try SHOM Today: NewportUtilities.SmartHub.Coop/ui/#/newConnec…

Example: When trying to call (423) 625-2800, 423-area callers only had to dial “625-2800” in order for their call to be completed. As of February 5th, callers must now dial the full number - “(423) 625-2800.”

📱 IMPORTANT CHANGE TO TN PHONE CALLS: Effective tomorrow, February 5th, all outgoing calls being made to other 423 numbers within the 423 area code will now be required to input all 10 digits of the phone numbers. This is a state-wide update, and not exclusive to NUC customers.