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NUConnect

@NU_Connect_

NUConnect strives to bring East Tennessee the fast reliable broadband services it deserves.

Newport, TN Katılım Ağustos 2019
3 Takip Edilen24 Takipçiler
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Newport Utilities
Newport Utilities@NewportUtility·
Give Rudolph a break this winter when you switch to Paperless Billing 🦌 You'll be able to view your utility bills automatically in your SmartHub app each month. No wait time, no late fees, no stress - it's all in the palm of your hands. Go Paperless: newportutilities.com/smarthub-faqs/
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NUConnect retweetledi
Newport Utilities
Newport Utilities@NewportUtility·
Lights 🌟 Camera 🎥 Christmas!🎄 Thank you to those who helped make our “A Christmas Story” visions come to life, and thank you to the Cocke County Partnership and Parrottsville Ruritan Club for all of the hard work that goes into putting these parades into production each year!
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NUConnect
NUConnect@NU_Connect_·
Looks like Santa is checking his list…and our Broadband Availability Map! 🎅 We’ve been busy like elves expanding our coverage - are you ready to get the gift of high speed internet this year? 🎁 💫 Find out if we’re in your area: NUConnect.com/Availability #NUConnect #Broadband
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NUConnect retweetledi
Newport Utilities
Newport Utilities@NewportUtility·
📞❗ PHONE SYSTEM MAINTENANCE Date: Monday, September 29th, 2025 Time: 5:00 p.m. - 9:00 p.m. Details: Our main phone system [(423) 625-2800] will be down for necessary system upgrades this evening. During the upgrade time, customers will be unable to call in for any reason.
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NUConnect retweetledi
Newport Utilities
Newport Utilities@NewportUtility·
🌳 TREE TRIMMING PROJECT START DATE: Thursday, July 17, 2025 APPROX. DURATION: 1 month LOCATIONS: • Big Creek Road to Snowbird Mountain (+ side roads) • Jones Cove Road through Holders Grove (+ side roads) ⚠ Please use caution in the area. Thank you! #NewportUtilities
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NUConnect retweetledi
Newport Utilities
Newport Utilities@NewportUtility·
⚙💲 PAYMENT SYSTEM MAINTENANCE DATE: July 4th APPROX. TIME: 2:30 am - 9:00 am DETAILS: Any payments made between these hours will be held until after maintenance is complete. If you don't see your payment in the Payment History screen during maintenance, please check after 9.
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NUConnect
NUConnect@NU_Connect_·
📶 FIBER OUTAGE RESTORED Teams have made repairs and service should now be restored county-wide. If you continue to experience issues with service, please unplug your router for 30 seconds. Service should be restored when plugged back in. Thank you for your patience!
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NUConnect
NUConnect@NU_Connect_·
❗️ATTENTION CUSTOMERS ❗️ We are experiencing a widespread outage at this time. We are currently working to restore service as quickly as possible. We will provide an update once service is restored.
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NUConnect
NUConnect@NU_Connect_·
ROUTINE MAINTENANCE 📶 Dates: Feb. 12-13 Details: Crews will be performing routine maintenance on devices for updates. The Maintenance Window is from 1:00-6:00 AM, and customers are not expected to experience more than a few minutes of downtime during this period. #NUConnect
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NUConnect
NUConnect@NU_Connect_·
*If the link does not load when clicked, open in an external browser for optimal viewing.
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NUConnect
NUConnect@NU_Connect_·
Is NUConnect Broadband available at your location? 💻 With our Availability search engine (SHOM) you can easily apply for Broadband service or submit your interest for future installations. Try SHOM Today: NewportUtilities.SmartHub.Coop/ui/#/newConnec…
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NUConnect
NUConnect@NU_Connect_·
Example: When trying to call (423) 625-2800, 423-area callers only had to dial “625-2800” in order for their call to be completed. As of February 5th, callers must now dial the full number - “(423) 625-2800.”
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NUConnect
NUConnect@NU_Connect_·
📱 IMPORTANT CHANGE TO TN PHONE CALLS: Effective tomorrow, February 5th, all outgoing calls being made to other 423 numbers within the 423 area code will now be required to input all 10 digits of the phone numbers. This is a state-wide update, and not exclusive to NUC customers.
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