NWSC 🇺🇬

Check out the colour of raw water that we abstract from Ggaba. Through a rigorous International drinking water standards process, we deliver the water to your tap clean and safe! Paying water bills helps us keep the taps flowing. For those avoiding bills, Mwagala tugoinge wa?

@Mharyh2 @NWSCMD Kindly share your customer number and contact to allow us follow up on your meter #Waterman

@nwscug @NWSCMD This is the second week I am calling on your team at Bweyogerere to have my meter checked and serviced but no response at all. My meter is running in ways I donot understand, we had a water shortage for 2weeks and there comes a meter reading of 173,000. This shocked me.

Paying Water Bills helps NWSC extend water services to Unserved Communities Dear customer, when did you last pay your water bill? Did you know that for every bill paid, a Ugandan without clean safe water gets services? @NWSCMD

@PetrMsg Dear Peter, we requested your contact so our team can reach out for directions to fix the leakage in front of your premises as soon as possible. All inconveniences caused are highly regretted. #Waterman

@nwscug, how long does it take to respond to an issue? 😕

@RwebishengyeR Apologies for the inconvenience caused dear customer, let's have a team reach out to you and have this issue addressed as soon as possible. #Waterman

Dear @nwscug, please list three reasons why at the moment, water is not flowing here in Bugabo village, Garuga.

@MD_Muheru_Kevin Dear Kevin, our team is going to reach out to you and have this challenge addressed ASAP. #waterman

@nwscug this was last weeks response, any updates on wat the team addressed then??

hello @nwscug we have been without water on rugarama hill, cathedral down to the hospital for over 3 days now. please advise

@njuni_official Thanks for bringing this to our attention dear Njuni, let's have a team address this issue as soon as possible. #Waterman

@nwscug There's leakage here at Bukoto, direct Skyline Apartments on the way heading to the New construction site. Thank you for your service and consideration at your earliest convenience

@MD_Muheru_Kevin Apologies for the inconvenience and frustration caused dear Kevin, let's follow up on this issue and have a team address it as soon as possible. #Waterman

@nwscug Hello , many days later and we are still with water yet I will be given an unchanged bill

@Mharyh2 @NWSCMD Our sincere apologies for this experience dear customer, kindly DM your account and contact details to enable us follow up on this issue and have it addressed as soon as possible. #Waterman

@nwscug @NWSCMD And whoever answers my calls, is a very arrogant lady I am even afraid of calling her because of how she answers me. I just want to be helped honestly.

@Ahumuza_W Our sincere apologies for the inconvenience caused dear customer, kindly DM your account and contact details to enable us have a team address this issue as soon as possible. #Waterman

@nwscug , the area around Namirembe road in Kitukutwe have no water since yesterday (27th March) morning . Please advise

@Univers51646699 We have made interventions to improve supply to the area, kindly share your customer number and contact to allow us check on your supply #Waterman

@nwscug Working hard?!.we’ve not had water for 5 months now . Kawanda kirinyabigo.

Good morning dear customers, It’s a chilly, rainy morning out there. While you’re keeping warm indoors, remember that NWSC is working hard to keep the water flowing reliably to your home. Stay safe and stay warm. #Waterman

@KyexBinix Dear Customer, Do you have a billing concern you would like us to address? #Waterman

Anyone @nwscug , Should Come out and Explain to the General Public,The nagging Water bills they are Slapping to the Ugandans....Namwe mulimba nyoooooooo... This Broad daylight theft 😔 Is too much for an Average 😕 Ugandan..We all Need Explanations 🤒 as Ugandans👌.

@d_dodofinest We apologize for the experience, Kindly DM your customer number and contact to allow us look into this concern at length #Waterman

@nwscug so y’all have no digital platforms where you can solve customer issues . I have to carry myself just to show you a message on the phone and also my statement such that you don’t cheat me of my money.? You actually want me to pay you money for water that I even didn’t use

@HKish2015 @NWSCMD A team is notified to follow up on this leak and work to have it repaired #Waterman

@nwscug @NWSCMD 0784097246

Check out the colour of raw water that we abstract from Ggaba. Through a rigorous International drinking water standards process, we deliver the water to your tap clean and safe! Paying water bills helps us keep the taps flowing. For those avoiding bills, Mwagala tugoinge wa?

@HKish2015 @NWSCMD We appreciate your vigilance, Kindly share your contact to aid the team in reaching out to have this repaired #Waterman

@nwscug @NWSCMD ÑWSC, there has been a leakage for over 6 months now just opposite Wattubà Health Centre III at the Wattuba UMEA P/S fence. Kíndly work on it

@monica_mwo63796 @NWSCMD We apologize for the experience dear Monica, We have continued to draw interventions to improve supply to the area. Let us check on you with the team #Waterman

@nwscug @NWSCMD Paying for what? 4 months without water, but u keep on sending me messages of service fee charges? What services am i paying for? Let me disconnect myself.511013288 meter no. at Kitende . My number 0701803850

@mumsfirstkid Hello, we grateful that you consider NWSC as one of the top employers. Currently, we don't have any openings. Please be on the look out, on our website for opportunities that may arise throughout the year. Here is the link nwsc.co.ug/careers/

Hello @nwscug, how can I become an NWSC employee (Waterman)? I've been waiting for external adverts since 2022. Please advise on the application process. Thanks!

@_Truth256 @PeaceVictoria1 Dear customer, please share your mother's account and contact details to enable us clarify this claim and have it addressed as soon as possible. #Waterman

@PeaceVictoria1 @nwscug These guys brought for my mother a bill of 500k yet she's alone at home and decided to disconnect the water. They are thieves.

You thugs @nwscug Gulu branch, stop cheating people. For the last 3months, you thieves are just estimating people’s bills, no one is moving around to read the meters. Ngwiny-cet wu full.

Pay your water bill today and deliver clean, safe water to a Ugandan in need of clean water services. #SasulaBillYo #Waterman

NWSC largely uses money from internally generated resources to extend water services to more Ugandans. Check out the status of ongoing service delivery projects, proudly sponsored by YOU!

@WOtoober @PeaceVictoria1 Feedback much appreciated dear customer. This issue was taken up and all is being done to have it addressed as soon as possible. #Waterman

@nwscug @PeaceVictoria1 Lukwor me @nwscug, it’s not just her bill. This issue is affecting the majority of water consumers in Gulu. You don’t need an individual contact details to address a widespread problem created by yourself, be guided.