NarrativeDx

For news and announcements about #NarrativeDX, please follow @PressGaney

A survey from the Beryl institute indicates that one of the primary drivers behind survey distribution is "Leadership's desire to provide a better experience." Learn more details about patient experience by watching NarrativeDx's webinar. hubs.ly/H0gmbz20

Andrew Gallan, PhD discusses how checkbox patient satisfaction surveys often miss the key details of a patient's experience. Watch the webinar to learn more about how NarrativeDx can provide organizations actionable insights into patient experience. hubs.ly/H0gmbcv0

Unhappy patients are expensive, healthcare providers realize they need to do what other industries have done for decades: They need to listen to what patients are saying. Learn how NarrativeDx can improve patient experience in your organization. hubs.ly/H0gmbbJ0

Listen to Alan Dubovsky's favorite example of how NarrativeDx and Cedars-Sinai were able to identify & address a very specific issue around "parking" with the help of NarrativeDx's patient experience platform. hubs.ly/H0gmbxG0

AI can show you specific actionable insights for each area of patient experience. See how to use such insights and improve even the most persistently low-performing areas of patient experience, such as meals. hubs.ly/H0gmb9m0

Interested to learn about best practices in working with physicians for better patient experience? @NarrativeDx asked Texas Tech Physicians CXO Dennis Lamb about how he engages physicians as leaders of patient experience, and Lamb shared his insights. hubs.ly/H0lZcMw0

"We've generated over 150k+ unique insights to date ... this is something we could not have before NarrativeDx" - Alan Dubovsky of Cedars Sinai discussing the power of NarrativeDx to analyze thousands of patient comments into actionable insights. hubs.ly/H0gmb950

"What we're able to do with NarrativeDx is to truly drill-down into individual comments and subcategories - it's very powerful" - Alan Dubovsky, CXO of Cedars Sinai on the power of collecting, analyzing, and parsing patient feedback. hubs.ly/H0gmbtW0

Unhappy patients, on average, will tell 11 other individuals of their poor experience. Leverage AI to and ensure that you organization listens to each patient's feedback. hubs.ly/H0gmb880

How are CXOs leveraging technologies to explore various types & sources of patient experience data as well as new methods of data collection & analysis? Watch the webinar between Alan Dubovsky of Cedars Sinai and Senem Guney of NarrativeDx to learn more. hubs.ly/H0gmbsC0

Did you know that a 10% increase in patient loyalty can generate up to $22M+ in revenue? Learn more stats at NarrativeDx! hubs.ly/H0gmbrx0

NarrativeDx provides insights from qualitative data, at the scale that quantitative data is able to achieve" - Senem Guney, PhD, CPXP, Founder & CXO of NarrativeDx on the advantages of AI-enabled analysis of verbatim feedback. hubs.ly/H0gmbqg0

Predicting sentiment in language is hard but it can be done. Hear from NarrativeDx Linguistics Engineer about how our AI platform leverages linguistic rules to predict sentiment in patients' comments. hubs.ly/H0gmb5t0

CXOs have several opportunities to embrace innovation & technology to help with the shift from provider-focused to consumer-focused healthcare. Read more about how analytics, powered by AI, creates opportunities for healthcare organizations. hubs.ly/H0gmbp30

"There isn't a physician that I know who doesn't care deeply about how their patients are experiencing care" - Patrick Kneeland, MD in a NarrativeDx webinar discussing how listening to patient feedback can spur organizational improvements. hubs.ly/H0gmbns0

Just ok is not ok in building an AI platform. Hear from NarrativeDx Chief Data Scientist about the fundamental design choices behind our AI platform. hubs.ly/H0gmbmy0

NarrativeDx AI platform helps providers identify and target specific improvement actions, providing the "what" and "why" behind a patient's feedback. hubs.ly/H0gmb390

Chief Patient Experience Officer (CXO) leads the shift from provider-focused to consumer-focused healthcare. What should CXOs expect and get from AI technologies in leading this shift? hubs.ly/H0gmbkp0

"NarrativeDx's platform isn't just about a number...it's about knowing what, specifically, to improve" - Alan Dubovsky, CXO of Cedars Sinai on how they leverage NarrativeDx artificial intelligence (AI) insights to improve patient experience. hubs.ly/H0gmbjv0