NatsParkService

@NatsGal Hello Terri - Thank you for reaching out and we apologize for any inconvenience this may have caused. We have reached out to our concessions team to let them know about this issue, and they are actively working on resolving it.

@NatsParkService Hi! Can you let the concession folks know that there is no carbonation in any of the drinks at the soda station at 209. Thank you!!

@NatsGal Hi Terri, thank you for letting us know! We have made our facilities team aware.

@NatsParkService Hello! One of the elevators in the Geico garage(closest to the doors) is malfunctioning. Doors close, but reopen immediately! Thanks 😊

@PippiNatTalking Hello - We are sorry to hear this and apologize for any inconvenience this may have caused. Could you please send us an email to service@nationals.com with details regarding your order? We’d like to look into this for you. Thank you!

@NatsParkService can you help us with drinks we ordered and paid for but never received?

@AlexFoosVA @Nationals Hi Alex- We are sorry to hear this and apologize for any inconvenience this has caused. Thank you for letting us know! We will pass this message along to our concessions team so they can look into the issues further.

@Nationals the service at the brewhouse tonight is atrocious! Order went in 30 minutes ago … my friends ordered after and have all received their food … one after sending it back. For the money it’s no value. #disappointed

@FiveCentTweets Hi there - We strive to create the best fan experience possible and I apologize you did not receive that. Can you please send us details regarding your experience to service@nationals.com? We’d like to look into this.

@NatsParkService The email survey is way too long. I had a sweatshirt (not on the prohibited items list) in my clear bag and security had me turn around. They grilled me on it and made me take it out. Unpleasant.

@KlutzyJabber Hi there- We are sorry to hear that. Thank you for letting us know! We have made our facilities team aware.

.@NatsParkService why is it so hot Budweiser brewhouse. It is stuffy. There is zero circulation. Please fix this.

@FiveCentTweets Hi there - Happy to clarify! A clear, factory-sealed water bottle no larger than 1L is permitted. If you choose to bring a reusable bottle, please empty it before entering and ensure it is clear. You can refill it at our water stations inside the park. I hope this helps!

@NatsParkService Can you clarify your water bottle policy? Are any empty plastic bottles under 1L OK?

@thejuliedaniel Hey Julie - We’re sorry to hear about this, thanks for letting us know. We will be sure to pass this along to our housekeeping team to look into!

@JoshCockerham We can have a manager meet you at main guest services if that would work? If so, can you please let us know when you head over so we can ensure someone is there to meet you? If you prefer email, you can send an email to service@nationals.com

@NatsParkService I would be willing to. Can you give me an email address that I can send them the entire story?

@NatsParkService The staff at Rockland BBQ kiosk behind section 117 need serious reprimanding. They made our sandwich incorrectly, refused to apologize or remake it, and then told us to go away with a throat-slashing gesture. Horrendous customer service and mistreatment of fans

@Jon180018 @NationalsPark @Nationals We can refund the order for you. If you would like this, we can have a manager meet you at main guest services to assist. Please let us know if you would like to do that!

@NatsParkService @NationalsPark @Nationals Is there a possibility to get a coupon for next visit?

@NationalsPark @Nationals I didn’t order burnt popcorn kernels with a side of popcorn…

@Jon180018 @NationalsPark @Nationals Please return to the stand, we are happy to refill with popped popcorn for you!

@NatsParkService @NationalsPark @Nationals Top of section 129

@CrowleyAntmarga Hey there- gates for 6:45 games are scheduled to open at 5:30 - for a full list of gate open times please visit mlb.com/nationals/ball….

@mrsjboucher Hello - Would you be willing to meet one of our concessions managers at main guest services in centerfield plaza? Let us know when you go so we can ensure someone is there to meet you. Thank you!

@NatsParkService my ecash wasn’t working at Enzo’s pizza on the concourse Level. How do I get my credit back since I had to use my credit card?

@claudiastrater @Nationals Hello - Can you please meet one of our concessions managers at main guest services in centerfield plaza? Let us know when you go so we can ensure someone is there to meet you. Thank you!

@NatsParkService @Nationals Only Twitter subscribers can DM you. Come see me - section 141, Row E, Seat 28.

Moldy hot dog buns at the kids eat free kiosk!!! AVOID!!! All we got was a sorry. 🤷🏼‍♀️ What the hell @Nationals ?!

@edit_susan Hello - Thank you for letting us know! We have notified our concessions team about this and they are actively working to resolve the issue. Thank you!

@NatsParkService hi there. The right-side soft drink dispenser in the Champions Club between 217 and 218 has no ice, and the tea/water dispenser apparently has no tea

@byajperez Hi A.J. - We are sorry to hear this and apologize for any inconvenience this may have caused. Which stand and section did you experience this? We would like to pass this along to our concessions team so they can look into the issue further.

@NatsParkService your pizza place has no pizza. At least your guest experience remains below RFK levels. Never change (bec you probably can’t)

@CorryWestbrook Our team is restocking jackfruit now! Other vegan options include: sweet crepes (no Nutella) at Eli’s Crepes (Section 113) and Soy Chicharron at La Casita Papusaria (Section 116) for Green Day. On Nationals game days, the Quesadilla Crunch Wrap at Nats Snacks (Section 129).

Whoops - sloppy texting @NatsParkService No jackfruit at Field of Green (though it says on menu) & no vegan food at Ben’s Chili Bowl. Had some French fries-praying they are vegan. Removing cheese does not make food vegan - the bun & ingredients can’t have animals. Thoughts?