Navy Federal Credit Union

@ReynosoFournel Thanks for reaching out! I will definitely forward along your feedback for a customized debit card option! ~DA

@NavyFederal can u start making products specifically designed for pay grade? Eg; "E-4 Mafia Debit Card" ??

@The_Hankerchief Thanks for the shout-out, Brennen! Would you mind sending us a DM? We had a quick question for you. We’ll keep an eye on our inbox and hope to hear from you soon! ~RR

@Joeshairylegs @RobProvince @NavyFederal I had a Navy Fed loan when I got my F-350. They were awesome to work with!

Anyone know of a good insurance company I can switch to?

@mgkroth Hi Michael, we'd like to learn more about your experience, with Navy Federal. If you'd like to share additional details with us directly, please send us a DM. For security, don't include any card or account info. ~EB twitter.com/messages/compo…

Hey @USAA, I've been trying to open an estate account for over a month now. Every time I call, I'm told there's a persistent 'technical error' preventing creation. I'm a veteran seriously considering transferring all my banking to USAA, but these delays are making me reconsider. @NavyFederal @NavyFederalHelp has also been unable to set up an estate account for me and hasn't transferred two additional accounts I'm a beneficiary on (no probate/estate required). This has been incredibly frustrating during an already tough time. Can someone from your team please DM me to help escalate and resolve? Appreciate any guidance—thanks for supporting veterans.

@CandaceSams Hello, Candace. As mentioned in our previous responses, we'd still like to learn more about your experience to see how we may help. You can send us a DM with additional details, but please don't include any account information. ~NS

Disgraceful! Navy Federal Credit Union claims to "serve those who serve," yet they "mechanically reject" fraud claims from veterans who’ve been hacked. The Stephenson v. NFCU case proves they’d rather ignore the Electronic Fund Transfer Act than protect our heroes. Do better, @NavyFederal. 😡🎖️ #NavyFederal #VeteranRights #StephensonVNFCU #BankingFraud #NFCUExposed

@ice_babymama Hi, Kat. What's going on? Feel free to send us a DM, but please don't include any personal or account info for your privacy and security. ~SN

Trashy bank @navyfederal

@CandaceSams Hello, Candace. As mentioned in our previous responses, we'd still like to learn more about your experience to see how we may help. You can send us a DM with additional details, but please don't include any account information. ~NS

Imagine trusting @NavyFederal with your life savings only for them to let hackers in and then tell YOU to pay for it. Regulation E isn't a suggestion—it's federal law. Stop stealing from the veterans you claim to serve. 🤬 #NFCU #NavyFederal #BankingFraud #VeteranRights

@nsquar3 Thanks for looking out for our members! If possible, please forward this screenshot and any links or additional information you have to our security team at phishalert@navyfederal.org, so we can look into this further. ~DK

⚠️ Phishing Alert: Fake @NavyFederal pages are targeting seniors, show a fake check to build trust and steal sensitive data. Verify before you act. #Phishing #CyberSecurity #ScamAlert

@_SignedRomance Thank you for reaching out. So we can take a look at your accounts and give you the best answer for your specific situation, please give us a call 24/7 at 1-888-842-6328. Any representative will be happy to review your accounts with you. ~DA

I’m finna sue @NavyFederal If i use my debt the money is taken out The next day it’s saying pending Now my account negative $1,178 How is that possible if y’all only allow $500 and even still I didn’t do that! I’m finna close my account to get it in blood mhfers

@lixieislix Thanks for reaching out! For security reasons, we're unable to provide account specific assistance over social media. Please give us a call 24/7 at 1-888-842-6328, or reach out to us on Live Chat online, and through the mobile app, from 8am to 8pm ET Monday-Friday. ~DA

@NavyFederal my card wont let me purcahse anything today what's going on

#1 feels pretty great—especially when it comes from you. 💙 We’ve been ranked #1 in customer satisfaction by @YouGov, and we couldn’t be more grateful to our members!

@unfollowMrLord @NavyFederalHelp While I can not guarantee a different outcome, we would be glad to have a specialist from our team call to hear your feedback. If you would like for me to arrange for a phone meeting, please DM us with your phone number and 2-3 good times we can call. ~NS

@NavyFederal it’s been provided over 3 times of me contacting this insurance place! The attachments are there all three. You’ve all denied me each time. I’ve disputed this 3 times and provide that the RENTAL WAS never picked up. I’m not understanding what more do you all need I never received services…

@Cool69414730 Thanks for reaching out, Cool. We're unable to assist with account related issues through social media due to privacy and security concerns, but we'll certainly pass your feedback about your experience along to the appropriate department. ~JL

Navy Federal denied my fraud claim but refuses to provide the evidence used in their investigation. Members deserve transparency when it comes to their money. Filing complaints with CFPB and NCUA. @NavyFederal @CFPB

@traveling_ninja Thanks for your candid feedback. If you'd like to speak with us about your experience, please DM w/your name, contact number and two or three preferred times for a specialist from our team to call. As a reminder, please no account or card info through social media. ~CB

@NavyFederal on deployment in the middle of nowhere and bank accounts was locked, sent all required documents, it’s been a week and no results, called every day most call center is rude, lady name Karen is disrespectful. Behind on bills, additional stress from @NavyFederal.

@Debbie012017670 We'd like to learn more about your experience. If you'd like to share additional details with us directly, please send us a DM. For security reasons, please don't include any card or account info. ~EB

@NavyFederal That doesn’t make up for your sketchy behavior!

Our local @NavyFederal branch is “temporarily closed!” At least 10 people walked up to the door to take care of business while I was trying to figure out WTF was going on! No notification, no text, no email, no snail mail! I was warned and didn’t listen! Be aware and prepare!

@Debbie012017670 Thanks for reaching out. For the latest info on our branch and ATM locations, please see the Branch & ATM locator found on our mobile app and website at nfcu.me/4bqS2d4. Our account experts are also ready to assist 24/7, at 1-888-842-6328. ~EB

@NavyFederal I would like to believe you, but your reputation precedes you! You are untrustworthy!

Don’t let fun turn into financial risk. In our newest podcast episode, we're going deep into the big brain behind online sports betting—and smart ways you can stay in control. nfcu.me/3MTwiOU

Three woofs for the most decorated canine in US military history! Sgt. Stubby served in WWI where he warned soldiers of gas attacks, found wounded troops and even helped capture a German spy. On #K9VeteransDay, we salute this brave canine and all military working dogs. 🐾

Hi, Candace. Per my previous reply to your other post... While I can't guarantee any specific outcome regarding the situation you've described, we value your membership and would still like the opportunity to take a deeper look at your experience. The offer stands if you'd like to send us a DM. ~Gretchen

Don't buy into this,Vet! know what happened...@NavyFederal is reportedly emptying Veterans' accounts and refusing to provide answers. Instead of taking responsibility, they’re blaming Vets and their families while ignoring mandates from the Stephenson lawsuit. This is no way to treat those who served. 🚨 #NavyFederal #VeteranRights #StephensonVsNFCU

We did it again! It always feels impactful to be named among @Forbes America’s Best Large Employers 🎉. When our members are the mission, excellence feels easy!

@CandaceSams I couldn't guarantee any specific outcome regarding the situation you've described, but we value your membership and would still like the opportunity to take a deeper look at your experience. The offer stands if you'd like to send us a DM. ~Gretchen

You've made it abundantly clear that you don't care about Vets at all! t’s illegal and cruel. @NavyFederal Moyock branch claims "no error occurred" after my account was drained, ignoring Federal E protections. You can’t just seize a veteran's life savings because YOUR systems were breached. The Stephenson v. NFCU lawsuit proved your "investigations" are a sham. Stop the exploitation! 🛑💸 #NavyFederal #ConsumerProtection #EFTA #Moyock #JusticeForVets

"Hey @NavyFederal, why is your security team blaming ME for a hack? $2000 was taken from my account and a rep named Michael says it's my 'negligence.' Reg E says negligence doesn't equal authorization. Fix this! #NavyFederal #NFCU #RegulationE"