Anita Rebaudo
1K posts
No idea why anyone would use #FedEx their service and lack of customer service is SHOCKING!
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@Disney sort yourself out... this out of sync lip thing is TERRIBLE!! What is the point of paying for such shoddy service!!
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@DisneyPlus why since the introduction of adverts are your programmes constantly out of sync, audio and visual sync is miss-aligned after EVERY single advert break! Not good for a service I'm paying a lot for :(
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@IcelandFoods give this man a raise! Watching The Grinch deliver shopping to my neighbours in Wallasey totally cheered me up this evening!!

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@virginmedia No thanks.... i have already tried calling, whatsapp chat, webchat and on here
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@NeatsNeats Hi Anita, thanks for your reply, sorry you're still having issues cancelling 😥 Please give our Retentions Team a call on 0345 454 1111 option 1, 4 then 4, the best time to call is 8am to avoid the long call queues. They will be happy to help, please let us know how you get on ML
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@virginmedia There is NO SUPPORT ANYWHERE. I have been on with an agent for well over an hour and just been directed back to the website where i started
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@NeatsNeats There is also support here virg.in/leavingvm in regards to cancelling. RP
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@virginmedia useless service and FOUR HOURS and counting to try and cancel
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@virginmedia Still waiting.... and yet all you want to talk about is my current package. WHY CAN NOBODY ACTION MY CANCELLATION
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@NeatsNeats Our staff are there, if there are a high levels in the queue, we apologise for that, but rest assured once an agent is free, they will assist. ~IY.
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@virginmedia waiting.... waiting.... waiting.... seriously you are already fleecing me for nearly £100 a month... least you could do is answer the phone... or answer the website chat... or even the whatsapp chat.....
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@virginmedia Wonder how many other people have been waiting since 9am to cancel
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@virginmedia Suprise suprise you are busy so you have put me on hold again...
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@NeatsNeats Thanks for the reply, once the bot clears security with you, an agent will be assigned once free. ~IY.
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@virginmedia Ha ha now that will be THREE modes of connection that i am trying to get through on
..wonder if someone will respond this side of midday...
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@NeatsNeats Hey Anita 👋🏼 Sorry to hear you wish to leave. Please message our WhatsApp team on +447305 327 112 and they can place in your cancellation. ~IY.
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@virginmedia are you EVER going to answer the phone or respond to the webchat? Been on both since 9am trying to cancel!! SHOCKING SERVICE!
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@NespressoUK ... think you guys need a coffee.. your app just crashes during payment and your website is stuck on the login page...
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@IcelandFoods is there a helpline for online food orders? Just took delivery and I'm missing an item... just wondering if this will come off my bill automatically?
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@ASHWaste awesome service today in Wallasey... despite the guys not having a fob to open the car park barrier to our flats, the guys still went to fetch the bins and wheeled them out to the road to ensure they were emptied!! #goodJobBoys!
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@Tesco MUCH PRAISE to Heswall Tescos for looking after my mum today... noticing she had been pushed out of the queue at the tills... so they opened up a till just for her! :)
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