NeetoDesk

Ticket notifications don't have to go to a public Slack channel anymore. NeetoDesk now supports sending ticket notifications to private Slack channels. Changelog: roadmap.neetodesk.com/changelogs/tic…

Google Sheets integration is now available You can now connect your workspace to a #GoogleSheet and keep tickets in sync continuously. Sync all tickets or only a filtered set, and choose to push all fields or just the ones you need. neeto.com/neetodesk #SupportTools #SaaS

Ticket counts now visible on Views List The Views list page now shows the number of tickets in each view, so you can instantly see where things are piling up and prioritize faster. Try now: neeto.com/neetodesk #CustomerSupport #Helpdesk #SaaS #ProductUpdate #SupportTeams

NeetoDesk January Updates 🚀 Smarter API mailbox assignment, ticket counts on views, persistent columns, better attachment handling, smoother replies, and key stability fixes. Small changes. Big impact for support teams. neeto.com/neetodesk/blog… #Helpdesk #CustomerSupport

We’ve launched a Public Customers API endpoint! You can now create customers in NeetoDesk from external systems using our new API endpoint. 👉 apidocs.neetodesk.com/api-reference/… #SupportTicket #TicketingSystem #CustomerCare #SaaS

December 2025 updates for NeetoDesk are live 🚀 ✨ Revamped mailbox setup 📎 File uploads in public forms ⚙️ Clearer automation visibility 🔁 Clonable views & better reports and more Full update 👇 neeto.com/neetodesk/blog… #ProductUpdates #SaaS #CustomerSupport

NEW in #NeetoDesk Web forms now support file uploads, and any uploaded file is automatically attached to the ticket created in NeetoDesk. A smoother, more complete way to collect information from customers. #ProductUpdate #NeetoDesk #SaaS #CustomerSupport

Try NeetoDesk today: neetodesk.com/neetodesk?utm_… Got feedback or suggestions? We’d love to hear from you. We read every message 💬 #NeetoDesk #ProductUpdate #CustomerSupport #SaaS

NeetoDesk’s October 2025 update is live 🚀 ✨ Threaded replies in emails 🖱️ One-click ticket navigation 📊 Reports in Public API 📞 CallerDesk improvements 🔔 Smarter webhooks ⚙️ Faster bulk updates Read the full update here: neetodesk.com/neetodesk/blog…

✨ We’ve revamped the Reports UI in NeetoDesk! Unlock insights faster with the redesigned Reports UI — cleaner, smarter, and made for effortless analysis. #Reports #SaaS #CustomerSupport #HelpDesk

🚀September Updates at NeetoDesk 🔹Tag teammates in replies for smoother collaboration 🔹Persistent activity visibility & smarter webhooks 🔹Faster bulk updates & improved web forms 🔹Powerful public APIs + ticket UX upgrades neeto.com/neetodesk/blog… #CustomerSupport #Helpdesk

NEW in NeetoDesk! 🚀 Now, every new email reply shows the previous email in the thread right there. It’s the context your customer needs, instantly available. 📧✨ Send comment emails as threads: neetodeskhelp.neetokb.com/p/a-b9ef4d32 #NeetoDesk #CustomerSupport #HelpDesk #SaaS

NeetoDesk August ’25 Updates: 🔹Draft replies auto-save 🔹Cross-mailbox ticket creation 🔹Public API for ticket messages 🔹See who's viewing the same ticket 🔹Asynchronous bulk trashing 🔗 neeto.com/neetodesk/blog… #SaaS #Helpdesk #ProductUpdate

NeetoDesk M39 updates: ✅ Smarter spam handling ✅ Better Outlook & email stability ✅ Bulk import + ticket migration fixes ✅ API & automation improvements Read more: neeto.com/neetodesk/blog… #HelpDesk #CustomerSupport #SaaS #ProductUpdate

NeetoDesk Milestone M38 Updates 🚀 Highlights: 🔸Unified file upload UI 🔸Trimmed rich text with NeetoEditor 🔸Better ticket-customer navigation 🔸Email domain allow/block lists 🔸Stronger spam protection 🔗 neeto.com/neetodesk/blog… #SaaS #ProductUpdate #SupportTicket

NeetoDesk M37 Updates: 🔸DKIM-verified domain support for ticket emails 🔸Better attachment handling in bulk migrations 🔸Smarter customer search by email & name 🔸Bug fixes & more... neeto.com/neetodesk/blog… #ProductUpdate #CustomerSupport #SaaS #Helpdesk

Take a look at the latest updates and improvements. Milestone M33 (March 24 - April 06) is here! 🎯 neeto.com/neetodesk/blog…

Take a look at the latest updates and improvements. Milestone M30 (Feb 24 - March-09) is here! neeto.com/neetodesk/blog…

We've enhanced the tickets table by adding Customer and Tags columns. 📋 More visibility, better organization! ✅ #Updates #NeetoHQ #CustomerSupport #BuildInPublic

We've revamped Views! ✨ Now you can hide unused ones, reorder them, and customize your workflow like never before. 💪 #Updates #NeetoHQ #CustomerSupport #BuildInPublic