Newcastle Permanent

@ozmerica Hi ozmerica, Thank you for the lovely feedback. If you have any further questions Our Customer Contact Centre is open Monday-Friday from 8am-6pm Saturday from 9am-2pm and Sunday online only from 9am-2pm AEST. Jodie

Thanks @NewcastlePerm I had a quick question, called you & had the answer from a real person in under 4mins!! 👏👏 Bless you for not putting me through endless recordings about what # I could push or website I could check 1st! 🙏

@stevenbollipo Hi Steven, we are so pleased to hear we were able to help! ☺️ Thanks, Ebony.

But now I learned a lot of lessons, most importantly, cash 💵 is king. Phone pay is convenient but makes us drop our guard because of how quick and simple it is. Most importantly, have a good bank with friendly staff that you can walk in or contact from overseas. @NewcastlePerm

How I paid $4000 for a taxi 🚕 and the lessons I learned: A thread 🧵

@Sparkey_500 We're very sorry for the inconvenience, not all of our branches have coin counting machines but we certainly appreciate your feedback on this matter ^Shannon

@NewcastlePerm disappointed that your banch no longer sorts money out of my child money box you gave them. I Had to wait in a long line only to be told to go sort the money into bags and wait in line again.

@1funmumm Hi, our internet banking and app services had an outage, but should now be back up and running. We apologise for the inconvenience, please reach out if you're still experiencing issues ^Jaimi

@NewcastlePerm Cyber Attack today???

@NatashaPonczoch Hi Natasha,  I am sorry this has occurred, I will pass on the formal feedback so the appropriate action can be provided. If you would like you discuss further please reach out to us by sending us a DM with your contact details or call us on 13 19 87. Thank you Regards, Jodie

@NewcastlePerm My mum couldn't see the account number in her book, stroke affected her eyes. Your cashier left her feeling humiliated, helpless and depressed. #newcastlepermanent please train your staff to be more kinder & offer assistance ... Or are you #ageist

@abcnewsNewcstle @NewcastlePerm #ANZ is not the only one mistreating our seniors. #newcastlepermanent needs to train their staff to assist seniors. My mum, post stroke recovery suffering eye probs, one of your tellers refused to assist & left my mum in tears. #shame #shame #shame

@BTCisTheReset Hi there, please give us a call on 13 19 87 if you'd like to chat about your accounts through a secure channel. ^Ebony

@NewcastlePerm Explain to me why I can only transfer $10 k a day to buy Bitcoin through your bank “for my safety” but I can transfer $50k a day to a casino and gamble it away. Clearly your policy is not for my safety, it’s for yours.

It’s official…the final votes have been counted & the feeling’s mutual! Newcastle Permanent and Greater Bank members have voted strongly in favour of merging early next year, creating one of Australia’s leading customer-owned banks! For more info, visit dm.npbs.com.au/merger

@thorp76322 Hi Paige, unfortunately there was an issue with one of the payment files we received overnight from our third-party provider. Please visit Facebook for the latest updates. ^Alex

@NewcastlePerm another bank outage?

@1010Brooklyn Hi there, you should be able to connect to app and internet banking again. Please let us know if you still experience any issues. :) ^Amelia

@NewcastlePerm internet banking down?

@BennSocialist Hi Scott, If you would like to discuss your rates please send us a DM or call us on 131987 and we will be happy to discuss this with you further. ^Shannon

@1010Brooklyn Hi, sorry to hear you're experiencing an issue with our internet banking. If you could send us a private message with the issue you're experiencing we'd be happy to help with this one ^Jaimi

@NewcastlePerm having issues with internet banking. HELP!

@BennSocialist Hi Scott, thank you for the feedback. I will forward to the relevant department for consideration. ^Shannon

@EddieSmiff0 Hi Eddie. There are no known issues with our Internet Banking. If you would like to give us a call on 13 19 87, we can look into this further for you. Thanks ^Jade

@NewcastlePerm trouble logging into internet banking for a couple of days now. Is there an issue or is it just me? Starting to think it might be just me

@PETERAsaintbyn1 @laurenkempe Hi Peter. We announced our proposed merger with Greater Bank in August last year. Since then it's received extensive local and national media coverage. We've also sent regular communication to our customers and have information on our website: newcastlepermanent.com.au/merger. Thank ^JW

@jhair97002 Hi John, thanks for letting us know! Sorry for the inconvenience hope you have a great day! ^KL

@NewcastlePerm Good News… I deleted your app…then reloaded it… and now I can access it again!

@thejackmadden Really sorry for the inconvenience Jack - our team is working to resolve the issue asap. ^AT

@ChandAshok Hi Ashok, we require one-time passwords for several functions within our digital banking platforms. If you have any questions about your account security, feel free to send us a DM or give us a call on 13 19 87. ^JS

🎉 After two years, Newcastle Permanent's Cinema Under the Stars is BACK for a special screening of Sing 2 at King Edward Park! We're so excited to bring the event back to our Newcastle community! 📅 22 October 2022 📍 King Edward Park 🎬 Sing 2 ➡️ dm.npbs.com.au/cinema_returns…

@skpLondon You can destroy the card. Can you please message us the name on the card and the last 4 digits and we can ensure there is a block placed on the card. Thanks ^MS

@NewcastlePerm Hi, we found a debit card from your bank in the lobby of our business premises , what should we do with it . Post it to you or destroy it . We can message you the details if you like so you know whose card it is

@Melissa17184719 @CommBank Hi Melissa, I can confirm that Newcastle Permanent is still offering construction loans.^SH

Is it true that CBA and Newcastle Permanent are no longer offering construction loans? 🤔 @CommBank @NewcastlePerm