Niantic Support

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Niantic Support

Niantic Support

@NianticHelp

Official support account for @pokemongoapp, @pikminbloom, @mh_now_en and @nianticwayfarer. Now a part of @Scopely!

San Francisco, CA Katılım Nisan 2017
12.9K Takip Edilen454.8K Takipçiler
Niantic Support
Niantic Support@NianticHelp·
@MiriN0118 このたびは、ご迷惑をおかけし申し訳ございません。 本件につきましては、以下の投稿をご確認ください。また、近日中に補填の詳細をお知らせいたしますので、お待ちいただけますと幸いです。 x.com/niantichelpjp/… x.com/niantichelpjp/… 何卒よろしくお願いいたします。
@NianticHelpJP@niantichelpjp

トレーナーの皆さん、「GOロケット団」の気球が再び出現するようになりました。あわせて、一部地域の「Pokémon GO Fest 2026:グローバル」で発生したレイドの問題に対する補填については、続報をお待ちください。お待ちいただきありがとうございます。#ポケモンGO

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chanmisa
chanmisa@MiriN0118·
レイドのエラーとかパス失ったりとかストレスは膨大でした! どうにかしてほしいし何かしら補填あってもいいのではと思います! お願いしますね!@niantichelpjp @NianticHelp
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chanmisa
chanmisa@MiriN0118·
先週もらった風邪が今週になってから悪化しながらの一週間で昨日に至っては先週に戻ったんかぐらいのしんどさの中でGOフェス参加して暑さとしんどさで本音は今すぐ帰って寝たい!と思いつつたくさんレイドしてたくさん野生捕まえて色違いもいっぱいとって結果楽しかったのでした笑 #ポケモンGO
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Niantic Support
Niantic Support@NianticHelp·
@Kyo62Ot ご申告の件に関し、ご不便をおかけし申し訳ございません。 本件につきましては未受け取りのままのリワード、ポケモンとの出会いがある場合はすべて受け取っていただくことで改善されるかお試しいただけますでしょうか。改善されない場合はDMにてご連絡をお願いいたします。
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なのらん
なのらん@Kyo62Ot·
昨日のGOフェス中に完了したタスクを開こうとしましたが開けず、日をまたいだ現在でも消えません フィールドリサーチタスクが2つまでしか拾うことができず、非常に不便です 何とかしてください @NianticHelp @PokemonGoApp
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Niantic Support
Niantic Support@NianticHelp·
@honizuka ご連絡の件、ご不便をおかけし誠に申し訳ございません。 今後のレイドにおける不具合を減らすために、以下のトラブルシューティングをお試しください。bit.ly/3WMylWi なお、状況を確認いたしますので、DMにてご連絡いただけますでしょうか。 何卒よろしくお願いいたします。
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oni
oni@honizuka·
リモートレイドを終えた瞬間にゲームがクラッシュして、リモートパスとリンクホルダーを失ってしまいました。私もそれらを返してください、または少なくともミュウツーとのエンカウンターをさせてください @NianticHelp @PokemonGOAppJP
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Niantic Support
Niantic Support@NianticHelp·
@aichipokeka2 このたびはアプリ内よりお問い合わせいただいたものの返答がないとのこと、申し訳ございません。順次対応いたしますので、お待ちいただきますようお願いいたします。なお、進捗の確認をご希望の場合はDMにてトレーナーニックネームをお知らせいただけますでしょうか。 何卒よろしくお願いいたします。
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愛知尾張地方ポケモンGO専用
@NianticHelp 2500ポケコイン1つ 100ポケコイン 2つ買って 2800+140+140=3080円のはずが なぜか100ポケコインが280円と倍 昨晩ゲーム内で問い合わせて24時間経過しましたが返事がありません。 たかだか280円ですが、気分良くないですね。
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Niantic Support
Niantic Support@NianticHelp·
@porygonpundit Let's try fixing this, Austyn! Most issues can be resolved by following the troubleshooting tips in this article: bit.ly/4aS0D8v After that, reload the app and let us know how it goes! ^SF
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Niantic Support
Niantic Support@NianticHelp·
@TheBasedMudfish Hi hunter! Thank you for your feedback regarding the event ticket. We have shared your thoughts directly with our team so they can review for future updates. If you have any other feedback, feel free to reach out via in-app support or the Forum. ^KK
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Duppy
Duppy@TheBasedMudfish·
@MH_Now_EN Whats the point on having the event ticket for velkhana not have unlimited interception attempts? What a waste ngl
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Niantic Support
Niantic Support@NianticHelp·
@ConnorNola45846 Hi Connor, so sorry for the delay! Our in-app team is currently handling a high volume of queries. If you have already submitted a ticket, our team should definitely investigate and respond. We appreciate your patience, but please let us know if it takes too long! ^SF
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Connor Nolan
Connor Nolan@ConnorNola45846·
@NianticHelp please help I can't get a human to respond in the app. I won't spend any more money until my concerns are resolved. Don't alienate your whales lol
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Niantic Support
Niantic Support@NianticHelp·
@Just_zelden Let us help, Zelden! After claiming your Twitch Drop, go to bit.ly/4eE40CR and select 'View Inventory'. Find your drop and select 'Show Code'. Copy that code, then head to the Offer Redemption page at bit.ly/4klhZy7 to redeem it. Hope that helps! ^SF
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Pokémon GO
Pokémon GO@PokemonGoApp·
Our Pokémon GO 10th Anniversary Celebration broadcast starts NOW! Tune in to the broadcast for a continuous 30 minutes to earn a variety of #PokemonGO digital rewards through Twitch Drops! #PokemonGO10 📺: twitch.tv/pokemongo
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Niantic Support
Niantic Support@NianticHelp·
@inviso87 Hi Trainer, so sorry for the delay! Could you please clarify if you are referring to the Amazon Prime Gaming partnership with Pokémon GO, or a different event bonus? Please let us know a few more details so we can look into this for you. Hope to hear from you soon! ^SF
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inviso
inviso@inviso87·
@PokemonGoApp I did a Prime sub and did not get the Meltan reward. Can I get the reward please?
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Pokémon GO
Pokémon GO@PokemonGoApp·
Tune in to some of your favorite creators at 6:15 p.m. EST to watch the Pokémon GO 10th Anniversary Celebration LIVE in NYC! Or watch our own broadcast on twitch.tv/pokemongo #PokemonGO10
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Niantic Support
Niantic Support@NianticHelp·
Affected Kyurem will be taught a correct move in the future. Trainers with these Kyurem in their Pokémon storage will receive more information soon. #PokemonGO
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Niantic Support
Niantic Support@NianticHelp·
Trainers, some Kyurem that fused during the Road of Legends incorrectly had a chance of knowing Glaciate after Fusion. As a result, Kyurem has been temporarily banned from GO Battle League. We will also provide an update once Kyurem is eligible again.
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Niantic Support
Niantic Support@NianticHelp·
@Dacm31388033 Sorry for replying in English and to hear about your Raid Battle experience, Trainer! Please follow our troubleshooting guide (bit.ly/4nGHRoV) to minimize such issues in the future. Also, DM us with your Trainer Nickname and email so we can take a look. ^SC x.com/messages/compo…
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Dacm
Dacm@Dacm31388033·
@PokemonGoApp Hice 2 incursiones remotas y en ambas saco a todo mi equipo. Devuélvanme mis pases remotos porfavor
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Pokémon GO
Pokémon GO@PokemonGoApp·
Ultra Unlock Update 🔓 Trainers have officially completed 30 hourly Global Challenges! The upcoming Water Festival event will now be boosted. More details to come! #PokemonGOFest2026
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Niantic Support
Niantic Support@NianticHelp·
@anunezl Excuse me for replying in English, Alex! The issue has now been resolved, so you should be able to participate in Raid Battles & take down Team GO Rocket battles smoothly. Stay tuned to our channel for updates on compensation. Thanks for your patience! ^SB
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Niantic Support
Niantic Support@NianticHelp·
Trainers, we are investigating an issue affecting a small number of Raid Battles in Pokémon GO. We are working to resolve it as soon as possible and will provide an update once the issue has been resolved. #PokemonGO
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Niantic Support
Niantic Support@NianticHelp·
@pingenet Hi Kevin. Sadly, we're unable to review ban reports on social media channels. For more help on this, please reach out to our dedicated team and submit a fresh ticket with proper details here: bit.ly/2nwBwUK One of our representatives should look into it. Thank you! ^SB
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Kevin
Kevin@pingenet·
@NianticHelp Hello, My ban appeal wasnt review by a human. Can this be review correctly please? Because I want to play again
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Niantic Support
Niantic Support@NianticHelp·
@khong124 Hey Kien! We're sorry about the trouble you experienced during Raid Battles. The issue has now been resolved, and you should be able to raid smoothly going forward. Please stay tuned to our channel for updates on compensation. Thanks for your patience! ^SB
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Kien
Kien@khong124·
@NianticHelp Was raiding and suddenly game froze then not wasn't able to start any more raids .. all raids joined encountered either cannot fetch raid details or error in starting raid
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Niantic Support
Niantic Support@NianticHelp·
@WoernerTobias Hey Trainer! We're sorry about the trouble you experienced during Raid Battles. The issue has now been resolved, and you should be able to raid smoothly going forward. Please stay tuned to our channel for updates on compensation. Thanks for your patience! ^SB
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Araknot
Araknot@WoernerTobias·
@NianticHelp error 30 error 32 error 33 error 36 erroring out in raids from all people in the raid party do something!!!!!
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Niantic Support
Niantic Support@NianticHelp·
@ShinyMasterAK Sorry to hear about your Raid Battle experience, Adam! We’ve resolved the issue with Raid Battles. You should be able to raid smoothly from now on. Please stay tuned to our channel for more updates about the compensation. Thanks for your patience! ^SB
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Niantic Support
Niantic Support@NianticHelp·
@BLANCODLXXXII Sorry about the Raid Battle experience, Trainer! We’ve resolved the issue with Raid Battles. You should be able to raid smoothly from now on. Please stay tuned to our channel for more updates about the compensation. Thanks for your patience! ^SB
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DARIOBLANCO
DARIOBLANCO@BLANCODLXXXII·
@NianticHelp Please address the issue with the crashing of the app. I've lost a few raid passes and some pokémon encounters .
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Niantic Support
Niantic Support@NianticHelp·
@hishamhanapi Sorry about the Raid Battle experience, Trainer! We’ve resolved the issue with Raid Battles. You should be able to raid smoothly from now on. Please stay tuned to our channel for more updates about the compensation. Thanks for your patience! ^SB
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Niantic Support
Niantic Support@NianticHelp·
@mtboyinjapan Sorry about the Raid Battle experience, Trainer! We’ve resolved the issue with Raid Battles. You should be able to raid smoothly from now on. Please stay tuned to our channel for more updates about the compensation. Thanks for your patience! ^SB
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Montana Boy in Japan
Montana Boy in Japan@mtboyinjapan·
@NianticHelp Can you get this fixed? I am erroring out again? This this the third period today this has happened
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