Niantic Support

@aichipokeka2 このたびはアプリ内よりお問い合わせいただいたものの返答がないとのこと、申し訳ございません。順次対応いたしますので、お待ちいただきますようお願いいたします。なお、進捗の確認をご希望の場合はDMにてトレーナーニックネームをお知らせいただけますでしょうか。 何卒よろしくお願いいたします。

@NianticHelp 2500ポケコイン1つ 100ポケコイン　2つ買って 2800+140+140=3080円のはずが なぜか100ポケコインが280円と倍 昨晩ゲーム内で問い合わせて24時間経過しましたが返事がありません。 たかだか280円ですが、気分良くないですね。

@porygonpundit Let's try fixing this, Austyn! Most issues can be resolved by following the troubleshooting tips in this article: bit.ly/4aS0D8v After that, reload the app and let us know how it goes! ^SF

Anyone else having this issue? My Tags section is just gone @NianticHelp

@TheBasedMudfish Hi hunter! Thank you for your feedback regarding the event ticket. We have shared your thoughts directly with our team so they can review for future updates. If you have any other feedback, feel free to reach out via in-app support or the Forum. ^KK

@MH_Now_EN Whats the point on having the event ticket for velkhana not have unlimited interception attempts? What a waste ngl

📢 Season 10 Wave 2 Lineup 📢 Welcome the elder dragon #Velkhana ❄️ #RiftborneBishaten #RiftborneLagombi and #HuntingHorn style selection arrive! Summer Hunt 2026 is coming! In Base Defense, take on #RiftchargedDiablos ⚔️ #MHNow 👉monsterhunternow.com/news/season10-2

@ConnorNola45846 Hi Connor, so sorry for the delay! Our in-app team is currently handling a high volume of queries. If you have already submitted a ticket, our team should definitely investigate and respond. We appreciate your patience, but please let us know if it takes too long! ^SF

@NianticHelp please help I can't get a human to respond in the app. I won't spend any more money until my concerns are resolved. Don't alienate your whales lol

@Just_zelden Let us help, Zelden! After claiming your Twitch Drop, go to bit.ly/4eE40CR and select 'View Inventory'. Find your drop and select 'Show Code'. Copy that code, then head to the Offer Redemption page at bit.ly/4klhZy7 to redeem it. Hope that helps! ^SF

@PokemonGoApp I claimed it and nothing is in my account…

Our Pokémon GO 10th Anniversary Celebration broadcast starts NOW! Tune in to the broadcast for a continuous 30 minutes to earn a variety of #PokemonGO digital rewards through Twitch Drops! #PokemonGO10 📺: twitch.tv/pokemongo

@inviso87 Hi Trainer, so sorry for the delay! Could you please clarify if you are referring to the Amazon Prime Gaming partnership with Pokémon GO, or a different event bonus? Please let us know a few more details so we can look into this for you. Hope to hear from you soon! ^SF

@PokemonGoApp I did a Prime sub and did not get the Meltan reward. Can I get the reward please?

Tune in to some of your favorite creators at 6:15 p.m. EST to watch the Pokémon GO 10th Anniversary Celebration LIVE in NYC! Or watch our own broadcast on twitch.tv/pokemongo #PokemonGO10

Affected Kyurem will be taught a correct move in the future. Trainers with these Kyurem in their Pokémon storage will receive more information soon. #PokemonGO

Trainers, some Kyurem that fused during the Road of Legends incorrectly had a chance of knowing Glaciate after Fusion. As a result, Kyurem has been temporarily banned from GO Battle League. We will also provide an update once Kyurem is eligible again.

@Dacm31388033 Sorry for replying in English and to hear about your Raid Battle experience, Trainer! Please follow our troubleshooting guide (bit.ly/4nGHRoV) to minimize such issues in the future. Also, DM us with your Trainer Nickname and email so we can take a look. ^SC x.com/messages/compo…

@PokemonGoApp Hice 2 incursiones remotas y en ambas saco a todo mi equipo. Devuélvanme mis pases remotos porfavor

Ultra Unlock Update 🔓 Trainers have officially completed 30 hourly Global Challenges! The upcoming Water Festival event will now be boosted. More details to come! #PokemonGOFest2026

@anunezl Excuse me for replying in English, Alex! The issue has now been resolved, so you should be able to participate in Raid Battles & take down Team GO Rocket battles smoothly. Stay tuned to our channel for updates on compensation. Thanks for your patience! ^SB

@NianticHelp No pude hacer ningún raid ni ninguna batalla con team go rocket

Trainers, we are investigating an issue affecting a small number of Raid Battles in Pokémon GO. We are working to resolve it as soon as possible and will provide an update once the issue has been resolved. #PokemonGO

@pingenet Hi Kevin. Sadly, we're unable to review ban reports on social media channels. For more help on this, please reach out to our dedicated team and submit a fresh ticket with proper details here: bit.ly/2nwBwUK One of our representatives should look into it. Thank you! ^SB

@NianticHelp Hello, My ban appeal wasnt review by a human. Can this be review correctly please? Because I want to play again

@khong124 Hey Kien! We're sorry about the trouble you experienced during Raid Battles. The issue has now been resolved, and you should be able to raid smoothly going forward. Please stay tuned to our channel for updates on compensation. Thanks for your patience! ^SB

@NianticHelp Was raiding and suddenly game froze then not wasn't able to start any more raids .. all raids joined encountered either cannot fetch raid details or error in starting raid

@WoernerTobias Hey Trainer! We're sorry about the trouble you experienced during Raid Battles. The issue has now been resolved, and you should be able to raid smoothly going forward. Please stay tuned to our channel for updates on compensation. Thanks for your patience! ^SB

@NianticHelp error 30 error 32 error 33 error 36 erroring out in raids from all people in the raid party do something!!!!!

@ShinyMasterAK Sorry to hear about your Raid Battle experience, Adam! We’ve resolved the issue with Raid Battles. You should be able to raid smoothly from now on. Please stay tuned to our channel for more updates about the compensation. Thanks for your patience! ^SB

@NianticHelp I couldn't even get in the raids...stupid can't fetch raid details @NianticHelp

@BLANCODLXXXII Sorry about the Raid Battle experience, Trainer! We’ve resolved the issue with Raid Battles. You should be able to raid smoothly from now on. Please stay tuned to our channel for more updates about the compensation. Thanks for your patience! ^SB

@NianticHelp Please address the issue with the crashing of the app. I've lost a few raid passes and some pokémon encounters .

@hishamhanapi Sorry about the Raid Battle experience, Trainer! We’ve resolved the issue with Raid Battles. You should be able to raid smoothly from now on. Please stay tuned to our channel for more updates about the compensation. Thanks for your patience! ^SB

@NianticHelp Cannot fetch raid and got kicked out.

@mtboyinjapan Sorry about the Raid Battle experience, Trainer! We’ve resolved the issue with Raid Battles. You should be able to raid smoothly from now on. Please stay tuned to our channel for more updates about the compensation. Thanks for your patience! ^SB

@NianticHelp Can you get this fixed? I am erroring out again? This this the third period today this has happened

@DickWong69 Sorry about the Raid Battle experience, Richard! We’ve resolved the issue with Raid Battles. You should be able to raid smoothly from now on. Please stay tuned to our channel for more updates about the compensation. Thanks for your patience! ^SB

@NianticHelp I tried joining a remote raid and was kicked out of the lobby when the raid started. Failed to fetch raid details

@ViniciusVZR Hey Vinícius! Sorry about the missed Pokémon encounter. Before your next battle, check out our guide (bit.ly/3ZZqIxY) to reduce any potential issues. That said, we sent you a DM sharing more info; check it out at your convenience! ^SB

Hey @NianticHelp Did the raid remotely but wasn't able enter the capture screen

@TiRe0602 Hi Tim. Sadly, we're unable to review ban reports on social media channels. For more help on this, please reach out to our dedicated team and submit a fresh ticket with proper details here: bit.ly/2nwBwUK One of our representatives should look into it. Thanks! ^SB

@NianticHelp My Pokémon GO account (2016, Level 76) was permanently banned without ever receiving a warning or prior strike. I have never used modified apps, spoofing, bots, or jailbreak. My appeals only received automated replies. I respectfully ask for a genuine manual review