nicketta gonsalves

@JioCare Sent

@NickettaG64160 Hi Nicketta, we are here to assist you. Kindly share your bank details via DM so we can do the needful - Sudhanshu twitter.com/messages/compo…

@reliancejio i have been asking texting Jio care since a JULY 2025 and somehow no one is able to get through to me until now

@JioCare 9 k refund -sending details

@JioCare What are you working on?

@NickettaG64160 Hi Nicketta, we never want you to feel unheard. Please be assured that your request has already been noted and we are following this up for you & we're working our best to get this fixed as soon as possible - Meenakshi

@JioCare Any update ?

@NickettaG64160 Hi, Nicketta! We hear you and we are on it to get this sorted for you. We can see a service request raised for your concern and our team is working on it. Please be assured, will get back to you soon - Shshank

@JioCare Finally

@JioCare Ok

@JioCare I can provide the whole story from the beginning if required which i have done to customer service team atleast more than 50 times of calling

@NickettaG64160 Hi Nicketta, we tried reaching out to you but were unable to connect. Further, you have committed to an Advance Rental plan, we have not charged you any additional Security deposit or Installation charges. Hence, there is no refund applicable if you disconnect before the (1/2)

@JioCare I have so many service request numbers from the past one year -what is this SN going to do?

@NickettaG64160 Hi Nicketta, we never want to let you down. We have noted your concern and raised a Service Request. This will be resolved at the earliest. You will receive an SMS with a service request number for the same - Yogender

@JioCare Are you saying that if i make a payment of 50 k and i want to move out of that apartment then it won’t be refunded because yourll don’t do refunds ?

@NickettaG64160 security deposit (if paid) is refundable as per our terms and conditions - Supriya (2/2)

@JioCare Please understand i am asking for someone to call me to discuss this

@NickettaG64160 Hi, we are here to assist you. As we can see you have committed to an Advance Rental plan, we have not charged you any additional Security deposit or Installation charges. Hence, there is no refund applicable if you disconnect before the committed period. Only your (1/2)

@JioCare Supriya,Sylvester, sshank,and many more have not yet somehow looked into the issue or called me to discuss ? Please call me or issue refund

@JioCare I am not talking about security deposit -i paid 8 k and asked for relocation but your team gave me a new connection instead of closing the old one

@reliancejio i am not talking about security deposit I am talking about the refund I think it’s pretty evident that you guys are avoiding the refund with your terms and conditions which was not provided to me nor did anyone give this information Also ,the term did not start

@reliancejio i had asked for relocation not cancellation And my account is still running So if i had asked to cancel why wasn’t it done?

@reliancejio any update on the refund ?

@JioCare claims they called me but connection was not proper Funny ! Because NO ONE CALLED

@JioCare would you like a full detailed explanation for the 100th time ?

@JioCare helllo Jio care -i have not been taken care of - As your page claims My refund of 9 k is still left