Northcentral Electric Cooperative

Phone service has returned to normal. Thank you!

We’re currently experiencing an issue with our after-hours call center. If you need to report an outage, please use our outage map at northcentralelectric.com or the Northcentral Electric mobile app. We expect phone service to return to normal around 8 a.m.

We’re monitoring the forecast closely and have crews ready to respond in the event of severe weather. Be sure to have multiple ways to receive alerts. To report an outage, call 662.895.2151, visit northcentralelectric.com, or use the Northcentral Electric mobile app. Stay safe!

Northcentral has a new career opportunity! We are now accepting applications for a Staff Accountant. To view the job description or apply, please visit the "Careers" page at northcentralelectric.com.

Our billing system will undergo an upgrade today, 2/4, between 5:00 - 9:00 P.M. All pmt systems will be down during this time to include phone, web, app, & kiosk. Due to this maintenance, we are not disconnecting service for non-payment today. We apologize for any inconvenience.

Another wave of Northcentral crews and equipment left this morning to assist Tippah Electric Power Association. We now have a total of 22 linemen working storm relief. As of 9 a.m., there were 6,900 of their members still affected by outages from Winter Storm Fern.

Over 92k co-op members in MS are still without power. At the peak Sunday, outages totaled 163k. It is estimated that 700 out-of-state co-op lineman are in MS helping. These men made it safely to Tippah Electric, where they will help restore power to over 80% of their members.

Our offices will be open again today from 10 A.M. to 4 P.M. for the safety of our employees and our members. Please do not get on the roadways unless absolutely necessary. If you need assistance with your account, please call 662.895.2151 or visit northcentralelectric.com.

All outages caused by Winter Storm Fern have been restored. A huge thank you to all of our crews who have worked long hours in dangerous conditions over the past few days. And to our members, thank you for your patience, understanding, and support! We truly appreciate it.

Our offices will be open again tomorrow from 9 A.M. to 4 P.M. for the safety of our employees and our members. Please do not get on the roadways unless absolutely necessary. If you need assistance with your account, please call 662.895.2151 or visit northcentralelectric.com.

***3:30 P.M. UPDATE— TUESDAY, JAN. 27*** Work continues in the extreme southern portion of our service area. Crews are working as safely and as quickly as possible.

***1:00 P.M. UPDATE — TUESDAY, JAN. 27*** Work continues on the two outages affecting 48 members. Our crews have identified two broken poles near Blackwater Road. They’re working as quickly and safely as possible. Thank you for your patience!

***10:00 A.M. UPDATE -- TUESDAY, JAN. 27*** Good morning. Restoration efforts continue today. We're still working 2 outages affecting 48 members, mainly off Blackwater Road which is in the extreme southern portion of our service area. We will provide updates as we get them.

***10:00 P.M. UPDATE*** Crews are headed home for some much needed rest. Lots of headway made today. We’re down to 2 outages affecting 48 members. Restoration efforts resume tomorrow. Thank you all. Stay safe!

***6:30 P.M. UPDATE — MONDAY, JAN. 26*** We’re down to 4 outages impacting 58 members. Crews will continue working until 10 p.m. We sound like a broken record, but the photos speak for themselves. These are conditions that our crews have been working tirelessly in today.

We are adjusting our office hours Tuesday, January 27. We will be open from 9 a.m. to 4 p.m. These limited hours are in place to help reduce travel and prioritize safety. If you do not need to visit in person, please stay home and avoid unnecessary travel.

***2:30 P.M. UPDATE — MONDAY, JAN. 26*** We currently have 9 outages impacting 102 members, with the two largest outages located near Smith Grove Road/Yarbrough Chapel Road and Blackwater Road. Crews are working as safely and as quickly as possible. Thank you for your patience!

We currently have multiple outages affecting approximately 102 members. Crews are working as quickly and safely as possible. We also have tree-trimming crews in the field clearing debris from roads and power lines to safely access affected areas and restore service.

Our crews are back out this morning, focusing restoration efforts in the extreme southern portion of our service area, where Marshall, Tate, and Lafayette counties meet. It’s all hands on deck as they work to restore power to our members.