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Please note that the inclement weather conditions could affect our response time to outages. As a result, repairs and restorations may be delayed.
Roodepoort Substation, Florida North Substation, Kloofendaal Substation, Christiaan De Wet Substation, Peter Road Substation, Ontdekkers Substation, Nursery Substation, Manufacta Substation and Penny Street Switching Station: The investigations late last night revealed that there is damage caused by a flashed on the busbar.
City Power’s Transmission will be on site today with a team who will oversee the assessment of damage caused and the repairs required.
While we are unable to give an estimated time for restoration, work progress will be communicated as and when new information becomes available.
Please note all areas feeding from the stations mentioned are affected at the moment.
We apologise for the delay in resolving this outage and thank you for your patience during this time.
For isolated individual outages and any other electricity-related queries, customers are advised to log calls via citypower.mobi, or contact our Call Centre on 011 490 7484 / 0800 202 925. For outage updates, follow our WhatsApp channel: whatsapp.com/channel/0029Va… ^NT
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Christiaan De Wet Substation, Affecting Eagle Canyon Estate and surrounding areas. The team
managed to restore power up to 50%. Test branch brach is on site conducting tests while a contractor is sourcing the necessary material for repairs. Affected customers will remain off until repairs have
been completed.
Customers will be updated on developments. We apologise for the inconvenience caused.
For isolated individual calls and any other electricity-related queries, customers are advised to log calls on citypower.mobi, call 011 490 7484/ 080 020 2925.
Link to channel: whatsapp.com/channel/0029Va…^NN
@CityPowerJhb Your comms relating to the extended power issue at Eagle Canyon have been horrendous. Not once have you communicated the scope of work, eta or anything of use to residents
@CityPowerJhb It’s been 3 days with this cable fault. You can have all the excuses you want but you need to be accountable for the fact that you and your appointed contractors have failed
@CityPowerJhb Days spent testing, locating and repairing this fault has shown how inept City Power and its contractors are at maintaining and repairing the infrastructure. Living in Eagle Canyon is a becoming a nightmare.
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Christiaan De Wet Substation, Nick's Place Distributor: Power supply has been restored up to 50%. During testing, the cable tested down on one phase. Test branch team will be on site tomorrow to verify and confirm the fault.
This outage affects customers in Tres Jolie, Honeydew Manor, Eagle Canyon Estate and surrounding areas.
Customers will be updated as more information becomes available.
We apologise for the inconvenience caused.
Customers in the vicinity who are without power are advised to log calls at citypower.mobi or call 011 490 7484/ 0800 202 925.
For more updates, please follow our WhatsApp channel at:whatsapp.com/channel/0029Va…
^KM
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Orchards Substation (Bagleyston Distributor) : Operators are currently on site investigating the cause of the outage affecting customers in Orchards, Norwood, Oaklands and surrounding areas. The outcomes will be communicated in due course.
We apologise for the inconvenience caused.
For isolated individual calls and any other electricity-related queries, customers are advised to log calls on citypower.mobi or through our call centre on 011 490 7484 /0800 202 925.
Updates will also be available on our WhatsApp channel: whatsapp.com/channel/0029Va…
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Hopefield Substation: The appointed contractor is on site busy with the joining process. Once repairs are complete, final tests will be conducted, and if all clears, the restoration process will begin.
This outage is affecting parts of Lawley.
Customers will be updated as more information becomes available.
We apologise for the inconvenience caused.
Customers in the vicinity who are without power are advised to log calls at citypower.mobi or call 011 490 7484/ 0800 202 925.
For more updates, please follow our WhatsApp channel at:whatsapp.com/channel/0029Va… ^ZD
@CityPowerJhb Going on 3 days at Eagle Canyon now, more and more faults found each time. Either the contractors you have don’t know how to do their jobs or there is something dodgy going on. This is now critical and more and appropriate resources are required
@CityPowerJhb These updates are so vague and unhelpful. Yes we know the power tripped, we live here. People want to know what is actually been done and eta’s - that’s informative. What’s the point
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Christiaan De Wet Substation: The team had manage to restore the supply, unfortunately, power tripped shortly after. Operators are on site attending to the outage.
Customers at Eagle Canyon will remain affected until work is complete. We apologise for the inconvenience caused.
Stay informed and updated on area outages and the latest developments at Roodepoort SDC by following our WhatsApp channel: whatsapp.com/channel/0029Va…
Customers in the vicinity experiencing any power related problems are advised to log calls at citypower.mobi or call 011 490 7484/0800 202 925 for assistance. ^NM
@CityPowerJhb Another 30 hour outage! Couldn’t do it this morning when the weather was fine? Tomorrow you will advise the cable has been stolen! Always the same excuses with CP!
#CityPowerUpdates#CityPowerOutages#RoodepoortSDC
Christiaan De Wet Substation: Due to inclement weather conditions, investigations at Eagle Canyon have halted. Work will come continue as soon as the rain clears.
More information will be communicated when available. We apologise for the inconvenience caused.
Stay informed and updated on area outages and the latest developments at Roodepoort SDC by following our WhatsApp channel: whatsapp.com/channel/0029Va…
Customers in the vicinity experiencing any power related problems are advised to log calls at citypower.mobi or call 011 490 7484/0800 202 925 for assistance. ^NM
#CityPowerUpdates#CityPowerOutages#RoodepoortSDC
Operators will be attending to the outage affecting customers at Eagle Canyon after completing the task at hand at Tshepisong Switching Station.
Updates will be provided as they become available. We apologise for the inconvenience caused.
Stay informed and updated on area outages and the latest developments at Roodepoort SDC by following our WhatsApp channel: whatsapp.com/channel/0029Va…
Customers in the vicinity experiencing any power related problems are advised to log calls at citypower.mobi or call 011 490 7484/0800 202 925 for assistance. ^NM
#RoodepoortSDC#CityPowerUpdates
We are aware of a power outage affecting customers in Eagle Canyon and possible surroundings. Operators have been notified and will be dispatched to investigate the cause of the outage.
Affected customers will be updated as new information becomes available.
For isolated calls, customers are encouraged to log calls on citypower.mobi or 011 490 7484. For updates/escalations of logged calls, please dial 0800 003 156.
Follow the Roodepoort SDC Outage Updates channel on WhatsApp: whatsapp.com/channel/0029Va… as well as on social media @CityPowerJhb.^LT
#CityPowerUpdates#CityPowerOutages#RoodepoortSDC
Please take note that the possibility of inclement weather conditions could affect our response time to outages. As a result, repairs and restorations may be delayed.
Christiaan De Wet Substation ): Tests conducted are still not clear. This is due to a cable fault and the theft of 80 metres of cable. As a result, the power supply will remain off until the fault is located and repaired. Affected customers are in Eagle Canyon Golf Estate and possibly surrounding areas.
Updates will be provided as and when they become available. We apologise for the inconvenience caused.
For isolated calls, customers are encouraged to log calls on citypower.mobi or call our call centre on 011 490 7484/080 020 2925 for assistance.
Follow the Roodepoort SDC Outage Updates channel on WhatsApp: whatsapp.com/channel/0029Va… as well as on social media @CityPowerJhb. ^TM