O2 Business UK

@vermavivek84 Hi Vivek 😔 We've replied to your DM.

@O2 please fix your network issues in U.K. post code EH55 8ER area. It’s now over 10 days, your engineers have failed to restore signals on the nearby mast/tower

@ScruffyGal Hi 😔 We don't have access to business accounts via our social channels at the moment. We're working to support all our customers, however in the meantime you can call us on 8222 from your business mobile or 0800 977 7337 from any other device.

@o2businessuk why is it so hard to get through in the phone??

@gwelfor57 Hi Mark, we're sorry to hear this. Please drop us a DM as we want to help.

@o2businessuk letter written to my disabled brother and has a brain injury. No date , no amount shown. He is a vulnerable adult. Sold a business account. Why? Tried to deal with it but O2 will not talk to me. Mis-sold. Please DM me.

@smeukltd It's not possible for us to make or arrange calls from this platform. Please give our business team a call to help further.

@o2businessuk please provide me with a senior business manager contact details who is able to resolve this, as an individual with an o2 spend approaching 40k over 20+ years of loyalty I need a resolution ASAP. 01189797625 is the only way to reach me

@o2businessuk 1st phone call today 30+ mins to Cust services - got disconnected mid conversation. #ffs 2nd call now on hold 21 minutes still not TXT or Calls - Day 3 WITH NO SERVICE #Fuming

@Yololondon2 Hi there, sorry for your wait. Did you get your query resolved in the end? Feel free to drop us a DM. twitter.com/messages/compo…

@o2businessuk @RishiSunak if have to wait 20min to contact customer care, wen would be doing business? I waste 20min to connect. it seems normal in UK tht people have to wait endless time to contact any company! govt should do something about it. this is waste of work resource.

Do you travel to the USA on business? A quick reminder that from 2 April T-Mobile USA is closing down their 2G network. More info about roaming in the USA: o2.co.uk/business/suppo… 📱 Most customers have everything they need to still make calls, but do check before you travel.

@jasonheyes1 Hi Jason, we've replied to your DM, so we can help further.

@MarkEvansO2 @o2businessuk please contact me, I have a complaint going since the beginning of November 2023, I've been a business customer for nearly 20 years. Nobody seems to care, no communication what so ever.

We're helping our customers achieve less where it matters: - Less waste - Less carbon - Less Inequality Check out our growing suite of ESG tools to support your #sustainability efforts 👇 @thecarbontrust @hubbubuk

🚶‍♂️ The latest edition of our Movers Index is available now. Download your copy to see the latest data on commuting, transport and shopping trends 👉 vmo2.co/MoversIndex #MoversIndex #HybridWorking #Retail

🌍 Introducing the Carbon Calculator: when you buy SD-WAN or mobile solutions from us we'll include a #CarbonFootprint estimation at no extra cost > vmo2.co/48RUAyX Our calculator is based on a model that has been verified by @thecarbontrust #Sustainability #NetZero 🌱

Customers using O2 Business Mobile and Virgin Media Business Landline will be credited too:

In our new #ESG spotlight report we look at how UK organisations are tackling key #sustainability issues in today's economic climate. Need help making better progress towards your own ESG goals? Download a copy now: vmo2.co/ESGSpotlight @thecarbontrust @HubbubUK

📱♻ Any organisation can now recycle their devices in five simple steps using our new online portal and have them collected for free > vmo2.co/48I3jU6 #Sustainability @GoodThingsFdn

O2 Recycle has already processed more than 3.8million consumer devices since 2009, and last year paid out more than £670,000 to businesses. Here's a look behind the scenes at the recycling hub 👀 #ESG #Sustainability 🌱

Today we're relaunching O2 Recycle for Business to help companies of all sizes, on any network, trade in their old tech and get paid for it! ♻ Ready to reduce your ewaste? vmo2.co/48IPG7a @GoodThingsFdn #MobileRecycling

📃 Carbon transparency 📱 Donating tech ♻ Recycling devices 💁 Digital skills support We can help you do more of the things that matter. Find out more at our new #sustainability hub 👉vmo2.co/sustainability

♻ As two thirds of UK firms say they are still unclear about their carbon footprint, we're launching new ESG tools to help our business customers make progress 👉 vmo2.co/3Flmndz

Nothing puts your buying experience to the test like an unexpected mystery shopper. Which is why we worked alongside Alinea on a customer experience assessment for one of our direct partners, @Aerial_Direct. Find out more in our latest blog: bit.ly/3q7Vhly

Last year, 39% of all businesses in the UK experienced some form of cyber-attack, costing those affected an average of £4200. So, what are the steps you can take to both recover and ensure it doesn't happen again? Our latest blog may have the answer ➡️ vmo2.co/3pzEiZ2