Ofgem

Your supplier is a good first point of contact for any questions or issues you have with your energy bill. You can find out who supplies your energy here: ow.ly/Jr9S50YSnqZ

Your energy supplier should be your first point of contact if you have a problem with their service – they must have an adequate complaints process. For advice on how to contact them and get the support you need, look here: ow.ly/3GXH50YSnqn

British Gas has agreed to a settlement in relation to its treatment of customers who had a prepayment meter (PPM) installed without their permission. Learn more about the investigation here: ow.ly/hoo650Z02BA

🏠 Here are 10 energy saving tips that you can do around your house to reduce your energy usage and in turn reduce your energy bills. Tap our link in bio for more.

🏆Putting these worthy Award winners in the spotlight for their recent wins - congratulations to Alison Atkins, @ofgem "Project Corfu" team, and the @hertscc Shared Anti-Fraud Service team Want to see what they've been working on? >> hubs.la/Q04dJW4J0 #fraudprevention

Not all energy users are protected by the price cap. Depending on how your energy is supplied, prices can change in different ways. If you’re worried about rising costs, contact your supplier early and look for support and advice. Find out more: ow.ly/iFt550YZ2bn

Three top tips for reducing your lighting bill: ↔️ Swap out your incandescent filament bulbs with modern LEDs, CFL or halogens 🌆 Turn off the lights when no one’s in the room 💡 Motion sensors are a great way to ensure you are only using lights when you need them

We’ve published the next iteration of Ofgem’s AI guidance. As AI moves into wider operational use, this update strengthens clarity on AI transparency and explainability, with enhanced governance expectations and practical sector examples. More: ow.ly/RYuo50YYPAo

🔋 kW vs kWh 🔋 What's the difference? Watch our explainer video to find out.

Learn more: ofgem.gov.uk/press-release/…

✅ We’ve approved new early construction funding for 10 electricity transmission projects in Scotland under our Accelerated Strategic Transmission Investment (ASTI) programme, helping secure key components, reduce grid constraint costs and support homegrown clean power.

Do you have credit on your energy account? It's good to learn how account balances work, why it might be a good idea to build up credit and how to get a refund if you think your current or previous supplier owes you money. You can find out more here: ow.ly/tnZ050YI4hW

🚨 Tampering with your meter is illegal and could be dangerous. Discover the signs of meter tampering here: ow.ly/JVOa50YI4hl

Scammers are posing as Ofgem to steal your info. ✅ Ofgem won’t sell you energy ✅ Won’t ask for bank details ✅ Won’t show up at your door Got a dodgy message? Stop. Check. Protect. 📞 0300 123 2040 📧 report@phishing.gov.uk 🔗 Tap our link in bio for more.

The Priority Services Register is a free service designed to provide additional support to people that might need it 🤝 By joining, you can receive tailored assistance from your energy supplier to meet your specific needs. Learn more: ow.ly/cfTs50VyOhs

Part 6 of our scam aware series: What to do if you think you’ve been scammed If you’ve shared details, contact your bank straight away. Report scams to Action Fraud or Police Scotland and forward emails to report@phishing.gov.uk. Stay alert and visit ow.ly/Ior150YVpHY.

🏠 Moving home can be stressful, but don't forget about your energy supplier! Give notice, read meters, and provide a forwarding address to avoid issues. Tap our link in bio for more.

Let’s help each other to be #EnergyAware – do you have friends, family or neighbours who might need: 🟠 Extra support in a power cut 🟠 Help to avoid energy scams 🟠 Energy saving home improvements to keep them safe and warm Think about how you can offer support.

Have you fallen behind on paying your energy bills? 🟠 Free debt advice here ow.ly/eu1Z50YAI7H 🟠 Check your eligibility for extra support here ow.ly/hSAa50YAI7G 🟠 Find out about grants available to pay off debts here ow.ly/n2MQ50YAI7I