Ofgem

Non-domestic energy supplier, Farringdon Energy will pay £525k and it's director has agreed to resign for serious and persistent mismanagement that led to customers being overcharged. Read more about our investigation here ow.ly/TwOm50YwIFk

New results from Ofgem’s Energy Consumer Satisfaction Survey: ✅ Overall supplier satisfaction: 81% (stable) ✅ Customer service satisfaction: 77% (all‑time high) We want to do more to improve support and outcomes for customers. More: ow.ly/Jk7E50YwI2U

🏠 Here are 10 energy saving tips that you can do around your house to reduce your energy usage and in turn reduce your energy bills. Tap our link in bio for more.

Three top tips for reducing your lighting bill: ↔️ Swap out your incandescent filament bulbs with modern LEDs, CFL or halogens 🌆 Turn off the lights when no one’s in the room 💡 Motion sensors are a great way to ensure you are only using lights when you need them

🔋 kW vs kWh 🔋 What's the difference? Watch our explainer video to find out.

Do you have credit on your energy account? It's good to learn how account balances work, why it might be a good idea to build up credit and how to get a refund if you think your current or previous supplier owes you money. You can find out more here: ow.ly/370q50Y15Br

🚨 Tampering with your meter is illegal and could be dangerous. Meter tampering causes one death every 10 days in the UK. Discover the signs of meter tampering here: ow.ly/kmzz50YhFmA

We know that the ongoing conflict in the Middle East is concerning. In the short term, households on standard variable tariffs are protected by the energy price cap until the end of June. Advice and more: ow.ly/aHnP50YtmrT

Scammers are posing as Ofgem to steal your info. ✅ Ofgem won’t sell you energy ✅ Won’t ask for bank details ✅ Won’t show up at your door Got a dodgy message? Stop. Check. Protect. 📞 0300 123 2040 📧 report@phishing.gov.uk 🔗 Tap our link in bio for more.

The Priority Services Register is a free service designed to provide additional support to people that might need it 🤝 By joining, you can receive tailored assistance from your energy supplier to meet your specific needs. Learn more: ow.ly/cfTs50VyOhs

🏠 Moving home can be stressful, but don't forget about your energy supplier! Give notice, read meters, and provide a forwarding address to avoid issues. Tap our link in bio for more.

Let’s help each other to be #EnergyAware – do you have friends, family or neighbours who might need: 🟠 Extra support in a power cut 🟠 Help to avoid energy scams 🟠 Energy saving home improvements to keep them safe and warm Think about how you can offer support.

Have you fallen behind on paying your energy bills? 🟠 Free debt advice here ow.ly/1bXf50Uv0AP 🟠 Check your eligibility for extra support here ow.ly/M20E50Uv0AN 🟠 Find out about grants available to pay off debts here ow.ly/CoSV50VwuV4

Today we confirmed that CEO Jonathan Brearley will step down at the end of March to become Permanent Secretary at DESNZ. We thank Jonathan for his leadership. Tim Jarvis will serve as Acting CEO while the Board begins the search for a permanent successor.

Did you know, you might be eligible for help from the government's Household Support Fund? You can apply through your local council for financial support with essentials including utility bills Visit your council’s page to find out more ⬇ ow.ly/Kxqw50YelFq

Is your business a microbusiness? If so, you may be eligible for microbusiness support. Tap our link in bio for more.

✅ Help us improve and make our website easy to use. Give us your feedback by completing our short survey 👇 ow.ly/MpSr50Yhsr3

If your energy supplier has stopped operating, don't worry. ✅ You'll be transferred to a new supplier ✅ You'll see no disruption ✅ Your credit is protected Tap our link in bio for more.

Checking your bill is an important part of being informed, in control and #EnergyAware. Take a look and check your details are correct. If you think you’ve been charged incorrectly, contact your supplier. You can find more information here ⬇️ ow.ly/FnJf50XcmAP

❄ DIY Draught-proofing is one of the cheapest and most effective ways to save energy and money over the winter. Tap the link in our bio for more energy-saving tips.