Ofgem

Heat network operators and suppliers must register with Ofgem by 26 January 2027. Our registration service is open now. Get started ➡️ ow.ly/w3Bz50ZncKJ #HeatNetworks

Your supplier is a good first point of contact for any questions or issues you have with your energy bill. You can find out who supplies your energy here: ow.ly/ElFl50Z80wt

Your energy supplier should be your first point of contact if you have a problem with their service – they must have an adequate complaints process. For advice on how to contact them and get the support you need, look here: ow.ly/P1T850ZeyTW

🏠 Here are 10 energy saving tips that you can do around your house to reduce your energy usage and in turn reduce your energy bills. Tap our link in bio for more.

Three top tips for reducing your lighting bill: ↔️ Swap out your incandescent filament bulbs with modern LEDs, CFL or halogens 🌆 Turn off the lights when no one’s in the room 💡 Motion sensors are a great way to ensure you are only using lights when you need them

🔋 kW vs kWh 🔋 What's the difference? Watch our explainer video to find out.

❓ Have you been sent a back bill by your energy supplier? 💷 Back bills are sent to you by your gas or electricity company when you've not been accurately charged 📖There are rules in place to protect you so find out more in our guide ⬇️ ow.ly/f3FT50Zl70u

Do you have credit on your energy account? It's good to learn how account balances work, why it might be a good idea to build up credit and how to get a refund if you think your current or previous supplier owes you money. You can find out more here: ow.ly/JkfO50ZeyLk

🚨 Tampering with your meter is illegal and could be dangerous. Discover the signs of meter tampering here: ow.ly/IIKe50ZeyKb

🏠 Moving home can be stressful, but don't forget about your energy supplier! Give notice, read meters, and provide a forwarding address to avoid issues. Tap our link in bio for more.

Scammers are posing as Ofgem to steal your info. ✅ Ofgem won’t sell you energy ✅ Won’t ask for bank details ✅ Won’t show up at your door Got a dodgy message? Stop. Check. Protect. 📞 0300 123 2040 📧 report@phishing.gov.uk 🔗 Tap our link in bio for more.

The Priority Services Register is a free service designed to provide additional support to people that might need it 🤝 By joining, you can receive tailored assistance from your energy supplier to meet your specific needs. Learn more: ow.ly/xVsk50ZeyB1

The quarterly energy price cap will rise by 13% from today. This will be an increase of around  £18  per month for the average household. This is a cap on energy unit price plus standing charge, not a cap on total bills. More ⬇️   ow.ly/ZZLs50Zh9nP

Let’s help each other to be #EnergyAware – do you have friends, family or neighbours who might need: 🟠 Extra support in a power cut 🟠 Help to avoid energy scams 🟠 Energy saving home improvements to keep them safe and warm Think about how you can offer support.

💰 Ofgem has just spent £128,640 on a social media listening tool. Meanwhile… ❌ Britain has the highest energy bills in the world. ❌ Energy bills have been increased six times since Labour came to power ❌ 3.5 million households are now in debt on their gas and electricity bills. So instead of focusing on bringing bills down… …Ofgem is spending almost £130,000 monitoring what people are saying about them on social media. I could have saved them the money. Here’s what people are saying, Ofgem: Our energy bills are too high. Millions of people can’t afford them. Sort it out.

Have you fallen behind on paying your energy bills? 🟠 Free debt advice here ow.ly/yn6a50ZeywZ 🟠 Check your eligibility for extra support here ow.ly/2sY550ZeywY 🟠 Find out about grants available to pay off debts here ow.ly/eSLX50Zeyx0

Energy debt is still rising. We’re working with government and industry to fix the system, reduce unexpected debt (especially when moving home) and create a fairer system for all. Learn more: ow.ly/VkYj50Zhv8h

Have you fallen behind on paying your energy bills? 🟠 Free debt advice here ow.ly/Ivck50ZcaPg 🟠 Check your eligibility for extra support here ow.ly/6Ul550ZcaPf 🟠 Find out about grants available to pay off debts here ow.ly/gvV950ZcaPe

If your energy supplier has stopped operating, don't worry. ✅ You'll be transferred to a new supplier ✅ You'll see no disruption ✅ Your credit is protected Tap our link in bio for more.

Up until 27 January 2026, the rapidly expanding heat network sector in Great Britain relied on a voluntary consumer-protection scheme. Now, @ofgem is the official appointed regulator for heat networks. Read our article explaining how you're protected: hnes.uk/our-thoughts/h…