Oregon Department of Human Services

The Oregon SafeLine and Oregon Child Abuse Hotline (855-503-7233) will get a system update between 7-9 a.m. this Sunday, August 3, 2025. During the update, we will continue to receive calls, but you'll be asked to provide a contact number. A screener will call you back shortly.

UPDATE: The ODHS office at 819 SE Malden St in Portland continues to be closed today, Friday, August 1, 2025 due to HVAC issues.

- Visit benefits.oregon.gov, use the Oregon ONE Mobile app, or call 800-699-9075 to manage your benefits. - Call the Aging and Disability Resource Connection of Oregon at 1-855-673-2372 or visit adrcoforegon.org - Call 855-503-7233 to report suspected abuse. (2/2)

The ODHS office at 819 SE Malden St in Portland is closing early today, Thursday, July 31, 2025, due to HVAC issues. If you need help while we wait for the office to reopen, consider one of these other options: (1/2)

Blog Post - When WOWtruck pulls up – kids will play!; WOWtruck, an 18-wheeler transformed into an activity and wellness center, visits Roseburg ODHS: apps.oregon.gov/oregon-newsroo…

10:40 AM PDT 7/30/2025 Update: the Tsunami Advisory has been CANCELED for the entire Washington and Oregon coast.

UPDATE: The issue has been resolved. Thank you for your patience!

UPDATE: Phone lines are currently down at the ONE Customer Service Center. You can get help with your medical, food, cash, and child care benefits by calling or going to a local office, or through the Oregon ONE Mobile app. Visit benefits.oregon.gov for more information.

Some calls to our phone lines, including the ONE Customer Service Center, are not going through. Our team is working to find the problem and fix it. For help with your benefits: - Visit benefits.oregon.gov - Visit or call your local office - Use the Oregon ONE Mobile app

🚨 Tsunami Advisory: Oregon Coast Following an M8.7 quake off Russia, small tsunami waves (1–2 ft) may reach Oregon's coast tonight. 🌊 Stay OUT of the water and AWAY from beaches, harbors, & marinas. ⚠️ Dangerous currents possible—don’t risk it. #TsunamiAdvisory  #OregonCoast

News Release - Oregon Department of Human Services Midtown Child Welfare division returns to where it started 31 years ago: apps.oregon.gov/oregon-newsroo…

Entrada de blog - Presentamos la nueva imagen del Departamento de Servicios Humanos de Oregon: apps.oregon.gov/oregon-newsroo…

Blog post - Introducing the new ODHS brand: apps.oregon.gov/oregon-newsroo…

Read more in Governor Kotek’s press release: apps.oregon.gov/oregon-newsroo… And hear directly from Fariborz in a special message here: apps.oregon.gov/oregon-newsroo…

Today, our director, Fariborz Pakseresht, announced he will retire on Oct. 1, 2025. Thank you for everything, Fariborz! Governor Tina Kotek has appointed ODHS Deputy Director Liesl Wendt to step into the director role after Fariborz retires. Congratulations, Liesl!

- Calling or visiting a local ODHS office - Visiting our website at benefits.oregon.gov - Or using the free Oregon ONE Mobile App You can also try calling back later. Thank you for your patience while we work to find a solution! (2/2)

We've gotten reports that some calls to our ONE Customer Service Center (800-699-9075) are not going through. We are working with our contractor to identify the issue and solve it. In the meantime, you can get help with your medical, food, cash, and child care benefits by: (1/2)

Reminder: Tomorrow, July 16, is the deadline to request replacement benefits for food purchased with SNAP that was lost due to the Alder Springs Fire in Deschutes and Jefferson counties. Start your request now: bitl.ly/replacebenefits @DeschutesCounty

Blog post - Oregon Department of Human Services takes first steps in moving to new and historic Astoria location: apps.oregon.gov/oregon-newsroo…

Need help staying cool? Visit 211info.org or call 211 or 1-866-698-6155.