Odessa Ramirez

@eAndUAE you cannot refund if I don't give you the SOA, Which will only be generated on 14th of Dec, as its credit card not a savings or current account! The receipt is not even enough? Pls just make some footwork or lift some fingers, spare some of your time to resolve this

@HardeesUAE And also pls stop asking your customers to DM you here, cause obviously not all will pay the verification.. if you care, DM the customers directly to get the details. Because we can't and you can!

@Oer2506 Hi Oer2506. We'd like to get more details from you. Please DM us.

@eAndUAE DM sent with the required info

@Oer2506 Hi, please DM us the account owner's name, the last 5 digits of the EID, the date of birth, and the mobile number to check and that wrong information was received on to check with the concerned team and assist you.

@eAndUAE Dear customer, Your complaint with reference number 59708875 created on 31st of May 2024 is in progress. Please expect a resolution by 5th of June 2024, 6:56 PM. Thank you for your patience. -- still no one called, its 11:00pm