@stephcrump3 Thank you for bringing this to our attention. Kindly DM.
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Customer Helpdesk
193 posts
Customer Helpdesk retweetledi
@OfficialPLT why promise a refund by the 18th but still won’t refund my lost parcel and it’s the 21st!
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@c_j_offer Hello! 👋
Sorry for any inconvenience caused. Thanks for your message — we’d be glad to look into this for you. Please follow back and provide the details below via DM.
■ Email address
■ Phone number
—Official
Supervisor.
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Customer Helpdesk retweetledi
@OfficialPLT have been waiting since yesterday for customer service to acknowledge a defect with an item received
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@c_j_offer Kindly follow us and send a DM so we can prioritize your case and assist you promptly. 🌐💬
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@aalbaltan My Manila to Riyadh flight on July 1st, 2021, was cancelled by OmarAir. It's been 24 days since I submitted the Refund Request Form on your website, and I still haven't got my refund. Please help!!
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Kindly follow us and send a DM so we can prioritize your case and assist you promptly. 🌐💬
Hlumie S@SHlumie
This is my last time ordering from @OfficialPLT every time it’s an issue. Just send me my package.
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@SHlumie Kindly follow us and send a DM so we can prioritize your case and assist you promptly. 🌐💬
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Customer Helpdesk retweetledi
This is my last time ordering from @OfficialPLT every time it’s an issue. Just send me my package.
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@SHlumie "Got questions or Concerns? Our Awesome support team is here to help ! Click here to start a conversation with one of us
wa.link/mkf3e9
Or Call ,Text or WhatsApp us on +447735309929
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Customer Helpdesk retweetledi
You guys are trying to kill my joy! This is absolutely unfair @OfficialPLT
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@_mayaaaaXO @_mayaaaaXO Hello, join us via DMs directly with your booking details to check this for you and assist accordingly, as we haven't received a DM from your end.
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Customer Helpdesk retweetledi
Tried giving @OfficialPLT another chance but this absolutely will be my last time ordering from them.
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@hollylouiseee Thank you for bringing this to our attention. Kindly DM.
Holly Jones@hollylouiseee
@TaylorWinnettx @OfficialPLT Hi Taylor, have you had any luck? I’ve been waiting for a refund since mid march, had two emails to say the refund will be in my bank but still nothing . It’s so frustrating
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@hollylouiseee Kindly follow us and send a DM so we can prioritize your case and assist you promptly. 🌐💬
Holly Jones@hollylouiseee
@harmes_holly @boohoo @OfficialPLT Hi Holly sorry for late reply, I managed to speak to PLT via email and get them to realise which items that were missing. Yet I am still waiting for the refund for the items, hope you managed to sort your issue.
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@hayleeeyy_xo Can you please follow and DM us so we can respond. Regards
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Customer Helpdesk retweetledi
@OfficialPLT can someone please contact me about a gift card I bought from you nearly 7 weeks ago that’s never worked? Sick of answering the same questions with your CS team for me to have to answer them again next time someone replies as they don’t read up to see whats the issue
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@jessicajanekx Hello can you please follow and DM us so we can respond. Regards
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Customer Helpdesk retweetledi
@OfficialPLT @OfficialPLT panicking now I’ve seen a huge tiktok hashtag of PLT Refund Issues. Seems to be a common thing from PLT trying their luck with customers. Let’s pray this is sorted because how disgusting!!!
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Has anyone else had problems with PLT refunds? @OfficialPLT are claiming two items weren’t in my refunded parcel, despite the fact I re ordered those two items in other colours two days later which I kept. Which means I’m due to pay for two items which I haven’t got!!
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