OLAY

@_bbdadon I'm sorry to hear this was your experience. We know that personal sensitivities can happen with an ingredient or formulation of a product. We would like to learn more about what product you were using and more on your experience whenever you have some time. Please send us a dm.

Finally found out what was breaking me out in hives. @OlaySkin you will pay

@thepinkcrystal We are very sorry to hear this, and understand how distressing something like this may be. We want everyone who uses our products to notice a positive difference, so your report is disappointing. Please send us a DM when you have a moment.

I totally regret buying these lotions @OlaySkin they burned and messed up my face. 0 - 10, I don’t recommend.

@JeanShots Oh no! We appreciate your loyalty over the years, and the time you've taken to bring this to our attention. I'm sorry this happened after using one of our moisturizers, and would to learn more to help. When you're able to, please DM us with more details about what was used.

@OlaySkin Have used Olay for years. Bought a 2 pack of moisturizer at Costco. Eyes have been burning. Just noticed spf 45. Now I can’t use any of it

@simran_bainss I'm sorry for your experience. While all our ingredients are thoroughly evaluated to be safe and effective when used as directed, we recognize some people may have personal sensitivities and cannot tolerate a particular ingredient or formulation. Please send us a dm.

. @OlaySkin count your days for causing me the worst allergic reaction of my life that lowkey almost k*lled me and made my skin feel like it was on fire.

@viewtruexxx Thanks for the suggestion! While we can't promise this version will become available soon, we have shared your comments with the rest of our Olay Team 😊

@OlaySkin Release anniversary @OlaySkin GLASS bottle. Charge more & make it refillable. No one likes plastic. Make it a keepsake. Include lanolin & Niacinamide! Decorate the black lid or bottom trim of bottle with gold and typical S.African art. Would love black glass & raised gold

Young folk don't know what a real good skin product is really like. They really need to bring this back. @OlaySkin #skincare #reverseaging #oilofolay

@ladyvoo13 We are grateful for your loyalty and are so sorry that you had this experience, could you shoot us a DM with the full product name? We want to help!

@OlaySkin I have used Olay for many years, I have never felt this greasy after showering… it is the only soap I’ve used in many years…. NOT ANYMORE!! SO SAD THAT THE COMPANY RUINED THIS PRODUCT !

@OlaySkin WOW, IF YALL ADD ANYMORE GREASE TO YOUR BARS OF SOAP… I’ll be able to fry with it!! # OIL OF OLAY what a PERFECT NAME !!! #SMALLER & costly PRICES 😳#GREASEBAR

@helairmike We're so sorry to hear this happened, and really appreciate you letting us know. Safety is our top priority and all our products are thoroughly evaluated to be safe when used as directed. We'd like to learn more and share those details with our Safety Team, so please DM us.

@OlaySkin change of face cream formula. Wife and Daughter’s face has come up with tiny filled blisters like burns . Painful and took 4 days to clear up . Just to let you know . @OlaySkin

@CheckingOutLife We're thrilled to hear you enjoyed your experience while using our Vitamin C Cleansing Melts, aside from the fragrance. We know that preferences often vary especially with scent, so we hope your experience with our fragrance free versions are a 10/10 💖

Today I tried the @OlaySkin cleansing melts with vitamin c & I give them a 9 out of 10 only because of the fragrance. Other than that, the other ingredients are very good for my skin & I’ll try their fragrance free options as well once I finish with these.

@JannieMongkol While I can't promise that we'll be bringing back our Quench Body Lotion, I have shared how much it's missed with the rest of our team. In the meantime, I hope you'll give our new Ultra Rich Moisture Body Lotion with Shea Butter a try since it's designed to quench thirsty skin.

@OlaySkin Please bring back the Quench Body Lotion! I’ve used it since my 20s, and now in my 40s, I need it more than ever. I’ve tried many lotions, but none compare. My skin has lost its glow, and pirates selling old stock at crazy prices make it worse. Please help! 🙏🏼

@cprsmum Oh no! We are very sorry to hear this happened, and understand how upsetting something like this can be. This product does not appear to be a part of our North American lineup. To best assist you, can you please inform us of where you are located?

Why change the formula of your Double Action Day Cream Moistuiser and Primer #olay? The new cream is nothing like the original. The original had a silky light feel. Now it is a heavy cream that has given me blackheads and does not moisturize as well. Why? WHY?! @OlaySkin

@BombaiSeSydney We're sorry you weren't happy with the info we provided, and will share your feedback with the appropriate people in our company. Please check our reply to your DM.

@OlaySkin I DM'd and you weren't useful. I will not click on links given by you in the DM. please provide me a proper phone number, email address or twitter handle.

@OlaySkin emailed to your relevant email address to complain about a product but have not received any response back. How else can I get in touch for assistance? Tried calling too.

@jamericangurl2 Please know that decisions to discontinue products are thought out very carefully, based on consumer purchasing patterns and ongoing consumer research. We're sorry to have disappointed you, and will make sure the rest of our team knows how you feel.

@OlaySkin Ugh!! It's seems EVERY company discontinues a great product! Why??? It's like when you all see something that actually works, y'all take it OFF the market to make us buy something else that doesn't work as well. Smh. Thx anyway.

@OlaySkin I used to LOVE this moisturizer. I stopped using it for a few yrs and now I want to go back. But I can't find the "combination/oily" formula anywhere. Is it discontinued? What's the equivalent for oily skin??

@kam_tn_ We are very sorry to hear that you are disappointed with the scent. We always take feedback into account when making changes or designing future products. Please be assured your comments are being shared.

@coriJdarr We're sorry that you're having trouble finding our Notes of Lemon & Basil Blossom Body Wash. This was part of our '23 fall/winter collection for Costco and was only available while supplies lasted. Your feedback is incredibly important to us, and we'll make sure to pass it along!

@charlespbrown In the 1990's, "Oil of Olay" officially became "Olay". Our advances in research and technology allowed us to move beyond hydration and cleansing into more proactive anti-aging skincare. 🥰 I hope this is helpful!

@OlaySkin ummm, when did you guys take the Oil out of Olay?!?!

@Pishon_valley I'm sorry the product you love have been discontinued. Please know the decision to discontinue products is thought out very carefully and is based on consumer purchasing patterns. Be assured I'm sharing your comments with the rest of our team.

Why did @OlaySkin discontinue Olay quench 🥺