OluKai

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OluKai

OluKai

@OluKai

Aloha was born in Hawaii, but it is a spirit not bound by geography. OluKai believes that everybody, no matter where they are, can live Aloha | #AnywhereAloha

California and Hawaii Katılım Haziran 2008
543 Takip Edilen6.4K Takipçiler
OluKai
OluKai@OluKai·
Aloha! We are sorry to hear you experienced an issue with your sandals. We offer a one-year warranty on all our footwear, covering manufacturer's defects. To submit a warranty claim for a replacement pair, please email info@olukai.com, and our AXT team will be happy to assist you. Mahalo!
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Jen 🇺🇸
Jen 🇺🇸@Jen_McClure10·
@OluKai after not even one year. Good thing I don’t want to mess up my foot tan line. Almost $100 with shipping. You want to know how many years my @Crocs lasted? 10 years. They don’t make the one I like anymore. So here I am ripping another $100 well played I guess.
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OluKai
OluKai@OluKai·
@NormPyle Hey! Thanks so much for reaching out! Unfortunately, I can't help you here but our Customer Support team would love to assist you! You can drop them an email here: info@olukai.com Or call them directly here: (877) 789-5131
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Knee Deep
Knee Deep@NormPyle·
@OluKai why can't I get the shoes I ordered, paid $120 for, and have heard nothing about? This looks like a total scam. Please help.
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OluKai
OluKai@OluKai·
@augmarg Aloha! We are apologize for not getting any response. Can you please provide us with your email address and order number?
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Augustas Margys
Augustas Margys@augmarg·
@OluKai @JacksSurfboards Where is my order? Ordered slippers two weeks ago, and didnt receive a single email or ack fir that order. My messages on contact for are being ignored. Whats happening?
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OluKai
OluKai@OluKai·
We are popping up at @jackssurfboards and @valsurf1962 to provide new shoes to those impacted by the fires. Starting Thursday, January 16, at 10:00 AM, those affected are invited to visit either surf shop for support. Together, we can make a difference.
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OluKai
OluKai@OluKai·
Aloha! We are sorry to hear you experienced an issue with your shoes. We offer a one-year warranty on all our footwear, covering manufacturer's defects. To submit a warranty claim for a replacement pair, please email info@olukai.com, and our AXT team will be happy to assist you. Mahalo!
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Jim Cleary
Jim Cleary@JimCleary11·
@OluKai very disappointed at the quality of this shoe. I have worn maybe 6 times and the lace eyelet broke. I would like a refund or repair please.
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OluKai
OluKai@OluKai·
@surfsarge2 Hey! Thanks so much for reaching out! Unfortunately, I can't help you here but our Customer Support team would love to assist you! You can drop them an email here: info@olukai.com Or call them directly here: (877) 789-5131
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PaulD🇺🇸
PaulD🇺🇸@surfsarge2·
Sent an Email last Sunday to @OluKai regarding my shoes falling apart after like 10-12 rounds Sent everything including pics...Haven't heard back!
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OluKai
OluKai@OluKai·
@Sconnie213 Aloha! Yes, they are true to size. Mahalo!
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WD
WD@Sconnie213·
@OluKai the puku’i do not have fit information on the app. Are they true to size?
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OluKai
OluKai@OluKai·
@Kramer4321 Unfortunately, I can't help you here but our Customer Support team would love to assist you! You can drop them an email here: info@olukai.com Or call them directly here: (877) 789-5131
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George Kramer
George Kramer@Kramer4321·
@OluKai lame. deliver what you advertise and charge for
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George Kramer
George Kramer@Kramer4321·
@OluKai Horrible buying experience. paid for 2 day shipping. getting the shoes in 5 days. not going to be her for the event that i purchashed them for and paid $30 shipping. I’m going to send them back, but according to the AI help bot, they don’t want to reimburse shipping i paid. Try to leave a review on their web site - you can’t do it. they have it locked down. what’s that tell you? they might have good product but their operations and customer service are in the toilet.
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OluKai
OluKai@OluKai·
@SundaySauce01 Unfortunately, we can't help you here. But we'll try to follow up with our customer service. Can you please provide us with your email address? The one that you use to send us an email. Mahalo!
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Billy G
Billy G@SundaySauce01·
@OluKai We emailed three days ago and have not gotten a response. Any way you can help?
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Billy G
Billy G@SundaySauce01·
@OluKai my wife has sent several emails with no response and have tried calling and nobody answers the phone, do you guys even have customer service ?
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Jonathan Yefet
Jonathan Yefet@JYefet·
@OluKai do you even have a customer service team? It’s been impossible to get in touch with anyone.
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OluKai
OluKai@OluKai·
@whay02 Aloha! We apologize for the inconvenience. We have reported this issue. For the meantime, kindly send an email to info@olukai.com (US email) instead of our UK email. Mahalo!
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Billy Hay
Billy Hay@whay02·
@OluKai Your email address is not receiving emails. See attached. You are sending them to me but I can’t send anything back.
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Billy Hay
Billy Hay@whay02·
@OluKai can I have some help please. Your uk email info@olukai.co.uk is sending an unreachable error. I’ve been on your online chat now for 40 minutes waiting on an agent. 😡can someone contact me please.
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OluKai
OluKai@OluKai·
Stay safe, LA. 💙
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OluKai
OluKai@OluKai·
@SarahLin68 Aloha! We are sorry to hear about the issue you are having with the payment. Can you send us a direct message on Facebook for faster transaction? We look forward to hearing from you. here's our official page: facebook.com/olukai
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Sarah Lin
Sarah Lin@SarahLin68·
@OluKai I ordered shoes on OluKai Canada site. It does not fit and I have returned them. Received email confirming receipt of the shoes and refunded to my credit card. However you guys have charged me the refund amount again. Pls help as no one responded to my email. Thx
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OluKai
OluKai@OluKai·
@Slotdeegreek Aloha! Unfortunately, we do not have international shipping. Mahalo!
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ESPN
ESPN@espn·
@JasonKelce is wearing a shirt he got at the mall because he left his travel bag in the truck.” —@notthefakeSVP 🤣
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