Spectra Care

@Vishal23maggo Hi! we understand the importance of consistent/seamless internet connectivity. Please be informed that the service request SR23063909135 regarding the network connectivity issue is in progress and will be resolved before 01-06-2023 16:40. Regards, Rohit

@OnSpectraCare Delhi the capital of India! And the spectra technical team gives 6-7hours of time to resolve an issue!

@Vishal23maggo Hi! We apologize for the trying experience. Please allow us a chance to make your Spectra experience better. Request you to DM your contact number, and we will have this checked and connect with you to share an update. Regards, Rohit

@OnSpectra Do not buy Spectra if you wanna go digital!

We are thrilled to have been part of the #ETRetailTech Summit, where we engaged with exceptional retail industry leaders & innovators who are driving digital transformation & revolutionizing the customer experience. #WeAreSpectracular #DigitalTransformation #CustomerExperience

@Vishal23maggo Hi! It really doesn’t sound like the kind of experience we would like you to have with us. Please be informed that the service request SR23063909135 regarding the network connectivity issue is in progress and will be resolved before 01-06-2023 16:40. Regards, Rohit

@OnSpectra the company has only 2 technical teams in Delhi in 2023. When everything is related to internet, they take 6-7 hours to fix a problem, which should be handled in 15-30 min. “ corporate internet 11,000/- a month” Biggest loss caused to my business in one day!

@Vishal23maggo We really apologize for the same kindly allow us some time so that we can assist you better. Please connect with us through DM. twitter.com/messages/compo…

@OnSpectraCare The representative who came to sell me the connection promised me that we have a team of technicians in NSP, Delhi. But seems like it was just to sell the connection.

@OnSpectra The company is a Fraud and makes false promises. I was sold business broadband by Amit Tripathi & Satendre Kumar @ NSP, Pitampura. They promised 99% guarantee on the connection. 4 instances in past month with 1-4 hours of no internet. Do not recommend them to any1.

@neilbabu We request you connect with us over the DM. twitter.com/messages/compo…

@OnSpectraCare please check your inbox ...

@OnSpectra @OnSpectraCare Do you irrate customers by reminding them everday on call 6 days before due date? IT is very disturbing!!! @TRAI Please see their response that they are unable to stop this.

@neilbabu Hi! We understand the importance of seamless internet connectivity. Please allow us to investigate this, request you share your CAN ID along with an alternate contact number in our DM. We will have the internet services checked and revert to you with an update. Regards, Vani

@OnSpectraCare plz check the mail cos i have already shared the concerns .. it is not right you are sending reminder call from 6th day before due date ... no one does that ... @TRAI need your support for this

@neilbabu Hi! We understand the importance of seamless internet connectivity. Please allow us to investigate this, request you share your CAN ID along with an alternate contact number in our DM. We will have the internet services checked and revert to you with an update. Regards, Vani

@OnSpectraCare wow you are asking me to share my personal details on here.. please read my mail ..it is already shared

@kunal_lalvani Dear Kunal, Greetings from Spectra! Please be informed the service request SR23053902230 regarding link down is already progress and our dedicated team is already working on the same and they will connect with you at the earliest. Regards Sukhpreet Singh

@kunal_lalvani Dear Kunal, Greetings from Spectra! We regret the inconvenience caused to yo. We request you to kindly share your CAN_ID (Customer Account Number) or RMN (Register Mobile Number) for further assistance. We are waiting for your kind revert. Regards Sukhpreet Singh

@Jyotsnarazdan We regret the inconvenience caused to you, the service request SR23053901507 regarding the internet connectivity issue is in progress and the team is already working on it, kindly allow us some time it will be resolved at the earliest, Ghilman

@OnSpectraCare Despite all the assurances no one attending calls and internet down more than 24 hours. Is this South Delhi we are talking about or some remote village?

@OnSpectra the network not working since last night, ticket closed as resolved without confirmation. Harrassed whole day still no resolution, anyone listening!!!!

@SiddarthGoyal2 Hi! Thank You for connecting with us. We would hate to lose a customer. Please provide your contact number, we will connect with you and discuss and address them accordingly. We will try our best to make it up to you. Regards, Rohit

Worst UI of @OnSpectra , you need mobile number to check the plans. I was planning to get it, as it was available in my area, but now, you lost a client.

@gmsdigitalindia Dear Gowtham, Greetings from Spectra! We regret the inconvenience caused to you. We request you to kindly share your CAN_ID (Customer Account Number) or RMN (Register Mobile Number) for further assistance. We are waiting for your kind revert. Regards Sukhpreet SIngh.

Check out my Speedtest results! 73.9 Mbps down and 62.7 Mbps up. How do your speeds compare? @OnSpectraCare spectraspeed.speedtestcustom.com/result/7af1fa9…

@mat_anuj Hi! We will assist you with the concern. Request you to share your CAN Id in our DM/inbox, we will connect with you to discuss this and resolve it at the earliest. Regards, Himanshi twitter.com/messages/compo…

Spectra is asking me to pay for their inefficiency in disconnecting my account. Thieves & very unprofessional company!!! #onspectra #spectracheats #spectraunprofessional

@Laxmika52899797 Please be informed that the service request SR23053890936 regarding the slow speed issue is in progress and will be resolved at the earliest. Regards, Ghilman.

@OnSpectraCare Dear Concern still no any resolution. pls find the speed test.

@Laxmika52899797 @Laxmika52899797 Hi! We regret for the inconvenience caused to you. We understand the importance of internet connectivity. We have raise the request SR23053890936 regarding slow speed and it will be resolved before 20-05-2023 09:10. Regards Sukhpreet Singh

@OnSpectraCare speed is very poor. kindly look into the issue and give a permanent solution. Thanks

@RishidonAgrawal Dear Rishabh, Greetings from Spectra! We request you to kindly share your CAN_ID (Customer Account Number) or RMN (Register Mobile Number) for further assistance. Regards Vani. twitter.com/messages/compo…

@OnSpectra It's been a month spectra is not able to refund my security deposit of 2500. After so many follow ups. There is no revert on the emails and everytime calling support no. Everyone says that your query is forwarded.

@ekchhokri Hi! Thank You for connecting with us. We would like to assist with any concern you might have, please share your CAN ID and contactable number over DM so that we may connect with you. Regards, Himanshi twitter.com/messages/compo…

@OnSpectra Terrible service and no response even after multiple complaints

Welcome Vineet Jose, Spectra’s recent joiner! His superpowers include team leading & driving growth with effective network solutions. We’re excited to work with him & #MakeLifeBetter for our customers with the same passion. Happy to have you on board, Vineet! #WeAreSpectracular