@MaffeisStella Hello, it appears to be referral website, it is legit. You can contact account manager or drop email to sales@onlinenic.com if you have any other inquiry.
@OnlineNICHelp When I renew my domains I get a pop up telling me that en.bestcert.net is cheaper... this site has red flags, I wanted to confirm if this is legit. is OnlineNIC closing down or something?
@muradihumayun Please check your input of the province field. You may send your info to onlinenic-partner@onlinenic.com so that we could check further.
@shailendramath Hello
You can send support email to below email address.
OnlineNIC Partner Support: onlinenic-partner@onlinenic.com ; OnlineNIC End user Support: onlinenic-enduser@onlinenic.com
@NabiKAZ@ufardaha@Carl_W_Horton@onlinenic We apologize for the inconvenience caused. Please note that customer information is encrypted secured with strict safety measures. We never sell any information.
@ufardaha@OnlineNICHelp@Carl_W_Horton@onlinenic In my opinion, the idea that the information is sold is a bit overwhelming due to the lack of evidence.
In the most optimistic case, this can be a technical defect that is solved by older backup recovery and the result is the return to older data password.
@ufardaha@Carl_W_Horton@NabiKAZ@onlinenic Sorry for the inconvenience caused. There is a possibility that some data restore to an older date including account password. That is why your credit card info may not been seen in your account.
@OnlineNICHelp@Carl_W_Horton@NabiKAZ@onlinenic what i have observed you were take your system on maintenance and change all the account password then stolen all the card from user account then you were sold all the information to hackers. its really strange that you support team doing himself this type of bullshit.
@ufardaha@Carl_W_Horton@NabiKAZ@onlinenic Sorry for any inconvenience caused. We have implemented several improvements to enhance the user experience and eliminate any potential risks of future downtime.
@Carl_W_Horton@OnlineNICHelp@NabiKAZ@onlinenic when you were gone for maintenance our card is stolen from onlinenic account. and fraud charges on my card... also if you gone for maintenance then why all the account userid and password changed? i m there from more than 15 years but now i feel your system is not secure now.
@OnlineNICHelp@VasuntyPooh I am not able to login! I tried to reset password many times and it prompts: Please check your mail for reset link.
But, I don't get any email!!! (I've checked the spam folder)
@OnlineNICHelp@VasuntyPooh I tried the online chat, but it is not working!!!
I have sent you an email to "onlinenic-partner@onlinenic.com" 4 days ago, still no answer!!!
You tell me what should I do?!
Does anyone has access to OnlineNIC panel?
I've opened a ticket 4 days ago and still got no response!
The online chatbot is nir working as well!!!
@onlinenic@OnlineNICHelp