Onmeta

What makes OnMeta a game changer for India? Hear it straight from our co-founder @_bharatht OnMeta isn’t an overnight idea. It’s a problem noticed, a gap felt, and a solution built. If this is your first time hearing about us, consider this your introduction to OnMeta. @KrishnaTNemani @nitin0104 @nirmalmnr #OnMeta #BuiltForIndia #DigitalPayments #CrossBorderPayments #OnRamp #OffRamp

@shankyboiz @shankyboiz We’re aware of the ongoing issue and our team is working on resolving it at the earliest. In the meantime, IMPS transfers are supported and you may continue transacting using that method. Thank you for your patience.

@onmetahq It is not even allowing bank transfer via gpay or phonepe, weird it flags payment merchant as suspicious and doesn't allow me to transact, when will UPI be available?

@onmetahq unable to buy usdt on solana using inr?

We’re truly sorry for the frustration and inconvenience this experience has caused. We understand why you’re upset, especially after facing repeated issues and concerns around access to the platform. Please know that this is not the experience we aim to provide. We are taking your feedback seriously and checking your case with the concerned team to better understand what happened and why access may have been affected. Kindly allow us some time while we review this further, and we’ll get back to you with an update.

@Ronin_Network, why are you letting these types of incompetent merchants on your platform, then wash your hands when these types of incompetence happen? Then, instead of correcting it, you just remove the access for me to buy on your platform. How convenient!

This is absolutely unacceptable, @onmetahq May 18: Placed the order. Transaction didn't arrive. Asked for a refund immediately. May 20: You asked for my bank details. May 21: I sent them. You said the refund is being processed. May 26: YOU PROCESSED THE ORDER INSTEAD.

@jankenrayu We sincerely apologize for this experience and understand your frustration. We are checking this with the concerned team on priority and will share an update as soon as possible.

After 8 days of follow-ups, you went ahead with the transaction I explicitly cancelled. This is NOT okay.

We sincerely apologize for the inconvenience and understand your frustration regarding this experience. We completely understand your concern, especially given the sequence of events you’ve outlined. We are checking this with the concerned team on priority to understand why the order was processed after the refund request was initiated. Kindly allow us some time while we investigate this further. We’ll share an update with you as soon as possible.

Sorry for the inconvenience. We’re unable to process your transaction due to a mismatch in payment, bank account, or wallet details. We’ll be initiating a refund once we receive your bank details (Account Holder Name, Account Number, and Bank Name) from your registered email ID. Refunds will be processed within 2–3 banking days to the original source account only.

@onmetahq Hi, I need help with my order 6a108d3d2a54eeeff0811b15 i didn't receive my crypto .it's over 2 day

Bad onboarding quietly kills Web3 adoption. • Delayed KYC • Payment failures • Confusing checkout flows • Long onboarding journeys OnMeta helps wallets and platforms remove these barriers with seamless on/off-ramps. Web3. Minus the complexity. #Onmeta #Web3Payments #CryptoInfrastructure #Fintech

@julyynottoy Thanks for your patience. Our team is reviewing your case and will update you soon. Your funds are safe

@shankyboiz Thank you for the update. We’re glad to know that no order is blocked and no funds are lost. We appreciate your patience and understanding regarding the temporary UPI downtime. Please feel free to try again once the UPI option is restored. If you need any further assistance, we’re here to help.

@onmetahq Thank you for the reply. Please note that no order is blocked or money lost. It seems UPI is down at the moment, and I would have to add a beneficiary for IMPS transfer again as the bank A/C number for Abhibha Tech has changed. I will wait till UPI option is restored.

@warungberguna @_bharatht Hey @warungberguna , Apologies for the delay on your deposit. Please DM us your Order ID so we can locate your transaction and update you as soon as we have looked into it. Thank you for your patience.

@onmetahq @_bharatht process my deposit sir

What makes OnMeta a game changer for India? Hear it straight from our co-founder @_bharatht OnMeta isn’t an overnight idea. It’s a problem noticed, a gap felt, and a solution built. If this is your first time hearing about us, consider this your introduction to OnMeta. @KrishnaTNemani @nitin0104 @nirmalmnr #OnMeta #BuiltForIndia #DigitalPayments #CrossBorderPayments #OnRamp #OffRamp

We sincerely apologize for the frustration and inconvenience caused. We understand why you’re upset, especially given the delay. Please be assured that your case is still under active review, and we are not denying your funds or tokens. Our team is continuing to follow up on priority to get this resolved as soon as possible. We truly appreciate your patience and understanding while we work toward a resolution.

@onmetahq @SkyMavisHQ @DeFiKingdoms You guys are fraud and have not returned my money or the tokens. Cheats

We’re more than a service provider. We’re a trusted advisor to our clients who value our expertise and quality! Hear what our top clients, @SkyMavisHQ and @DeFiKingdoms say about Onmeta🚀

@radiationworker @middaywake @radiationworker Hi, please share your UTR number via DM so we can check the status and assist you further.

Follow brother @middaywake . He is running a very good narrative. I am waiting @onmetahq to disburse my sol ..I will be buying it . Don't get left behind

@Ankit172811 @_bharatht @Ankit172811 We have shared the invoice via email. Kindly check your inbox. Apologies for the delay in response.

@onmetahq @_bharatht Don't have order id, in app all past transactions are gone and didn't got the mail for transaction..it is not possible for me to know transction id..i already shared payment screenshot on mail

@onmetahq @_bharatht sent mail on support@onmeta.in but nobody is replying, need a transaction invoice for taxation purpose ? #onmeta

@Ankit172811 @_bharatht Apologies for the confusion. We understand that you are requesting the invoice for March 2026. Could you please help us with the relevant Order ID so we can check and share the correct invoice with you at the earliest?

@onmetahq @_bharatht Didn't got the invoice for March 2026....that is what I asked

@Ankit172811 @_bharatht We’re sorry for the delay in response and understand the urgency of your request. We’ve received your email regarding the transaction invoice for taxation purposes. Our team is currently reviewing it, and we’ll share the invoice with you shortly.

This one hurts, Chirag. We'd jump in if we could. OnMeta ran Phantom's INR rails till April when it got taken off. Our DMs haven't stopped since. You're not alone, many loyal Phantom users like you can't transact and keep asking when we're coming back. @phantom your Indian users are telling you something. We're ready when you are 🫡

@phantom Please provide imps service or onmeta service provider your error correct it fast otherwise u losse your little investor phantom wallet

not locked in, not touching grass, but a secret third thing... (shopping with phantom cash)

We understand your concern this does seem significant. Please note that such differences can occur due to a combination of real-time price volatility, liquidity at the time of execution, and network/processing fees, especially in fast-moving markets. That said, we take this seriously and would like to review your specific transaction in detail. Kindly share your order ID, and we’ll break down the pricing and check for any discrepancies. We appreciate your patience and will ensure this is thoroughly investigated.

@onmetahq @Sandville6969 By 3k inr ?? aka 40USD price fluctuation , you must be kidding

Thank you for bringing this to our attention. We understand your concern regarding the ₹500 coupon benefit. Please allow us some time. We’ll review your order to check why the discount or benefit was not applied. We’ll get back to you shortly with an update. Thank you for your patience.

@onmetahq @Sandville6969 check X DMs.

@Sandville6969 @newAman22 We’re sorry for the confusion and understand your frustration. Let us help you bettercould you please share a bit more detail about the issue you’re facing or your order ID? We’ll check it on priority and assist you accordingly. We’re here to help and get this resolved for you.

@onmetahq @newAman22 U don't understand it at all.

We completely understand your frustration, and we’re truly sorry for the experience you’ve had. Delays and pricing concerns together can be very frustrating, and this is not the level of service we aim to provide. Please note that prices can vary due to real-time market movement, liquidity, and network fees, but we agree that your overall experience should have been much smoother. We’d really like to look into your case in detail and make this right. Your feedback is important to us, and we’re actively working to improve.

@onmetahq @Sandville6969 yeah this does not change anything. first delays and then customer support that's a nightmare . that too after paying so much higher fees than the market . unacceptable