OpenTable UK & Ireland

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@WardoWarbler Hi David, we are sorry to hear this. We'd like to look into this for you. Are you able to DM us the email address you use to log into your OpenTable account and we'll go from there. Thanks!

@OpenTableUKI I am absolutely furious at OpenTable. They accepted a booking, requested a confirmation. Yet when we arrived at the restaurant with all our guests, for my wife’s 84th birthday, the restaurant was closed for refurbishment. Totally unacceptable from OpenTable.

@jamesdfairchild @OpenTable Hi James, thanks for reaching out. Please DM us with yoru query as well as your email address connected to your OpenTable account and we will get back to you soon. Thanks!

@OpenTable @OpenTableUKI how do I contact you to make a complaint? A complaint specifically about opentable and NOT a restaurant. Your automated 'chatbot' is of no use. An email address or a proper contact form would be appreciated.

@Ravvle Thank you for reaching out and apologies for the error on our end regarding your restaurant's phone number. Please DM us with your restaurant details and we'll try and get this updated ASAP. Thank you!

@OpenTableUKI you have the wrong phone number listed for our restaurant, the number you’re using is for a different restaurant. I’ve submitted enquiry forms to get resolved but not getting a response. How can I get this sorted? It’s bad experience for your users.

@davvyko Hi there, thank you for reaching out. Please could you DM us with your name and email address linked to your account and we'll look into this. Thanks!

@OpenTableUKI I’m having an issue with my account, specifically with the name that attaches to bookings made on the account. All my details are ok on the account itself but all confirmation emails show a different name?

@magazine_FEAST 🍽️🔥👏

Leading restaurateurs Alexis Gauthier, Jon Davis, Mandy Yin and Will Beckett partner with OpenTable to guide strategy, innovation pipeline and mission to help restaurants thrive. Read more! tinyurl.com/mvae6458

@thisismaimo Hi there! We're sorry to hear this, please send us a DM with the email address linked to your OpenTable account and we'll take it from there. Thanks, Team OT

redpill kick off its #creative partnership with @OpenTableUK , sharing #DineWithOpenTable social media campaign. fabnews.live/redpill-kick-o… #redpill #SocialMedia #FABNews

Hot people book plans with friends on Howbout. Hot people also book restaurants on @OpenTableUK But, the hottest people are using them together, right?

@Marinapalmer1 Hi Marina, we're sorry to hear this! Please DM us the email address linked to our account and we'll try and get this sorted as soon as possible. Thanks!

@OpenTableUK please contact me. Locked out of my account. Stuck in loop with your bot. No reply to 2 tweets already sent. No customer service email or contact number to be found.

@FiShoop @fishborough Thank you for letting us know! We hope you had a lovely late lunch ☺️🐟

@OpenTableUK I’m so sorry, I booked a table back in April for dinner @fishborough last Fri (14/7) at 7pm but crashed out in the hotel and fell asleep early. Went for a late lunch there the next day and apologised, didn’t want them to think I’d deliberately missed the booking

@RuthieMcC19 Hi Ruth! We suggest @NOLA__UK if you like art deco, jazz and small plates! 😃

@OpenTableUK Tweeting foodies - can you help by suggesting a venue ? meeting with 2 friends at a lunchtime in York, needs to be not too noisy so we can still talk. No allergies.

@SuperDario2012 Hi Tim, we’re sorry to hear this. Please DM us with your email address so we can take a look at your account, thanks!

I just logged in to my @OpenTableUK account to make a booking - and was dismayed to note that my 22,600 points had “expired” on 21st May. Why is that? And why did you not tell me that it would be happening?

@Ph57Hynes We’re committed to helping our diners and restaurants be aware of this and prevent scams. Could you please share more information via DM on what happened and the name of the restaurant that was mentioned? More info about how to protect yourself here: opentable.co.uk/blog/scams-tar….

@Ph57Hynes Hi Paula, thank you for reaching out and informing us of this incident. This sounds like the scam targeting UK restaurants – scammers trick restaurants into sharing their password, giving them access to diner details (vs. an OpenTable vulnerability).

@OpenTableUK I think you system has been hacked as got a call at 8.30pm last night. No caller Id & was told they x had been lots of no shows/cancelled tables. I was on the ball so asked who it was. They said I am the CEO James. That gave it away… scammers.

@MissNottingHill Hi Annie, we're sorry to hear this! Please DM us the email address associated with your OT account and we shall try to resolve this as soon as we can. Thank you

@OpenTableUK hi there! I’m trying to speak to someone about a block on my account that I need lifted - please can someone come back to me asap? Thank you!

@lee_r_b @OpenTable We’re working with restaurants to help prevent this. opentable.co.uk/blog/scams-tar…

@lee_r_b @OpenTable Hi @lee_r_b , this sounds like the scam targeting UK restaurants – scammers trick restaurants into sharing their password, giving them access to diner details (vs. an OpenTable vulnerability). We’re sorry to hear you’ve been impacted.

@OpenTable I hear your systems have been hacked. We’ve just been scammed by someone calling to confirm our booking for tomorrow. Luckily bank stopped it before they took any money. Tried to spend £500 in Argos using our card, called the restaurant and others had been called to 🤔

@neilneilevans Hi Neil, sorry to hear you're having issues changing your login details! Please DM us your email address so we can get this sorted for you. Thanks!

@OpenTableUK hi guys I am trying to change the email address on my account as I no longer have access to that email address. In order to change the email, your system insists that a verification code is sent to the old address. Utterly stupid. Please help!!

@bigkenny1975 Hi @bigkenny1975 , sorry to hear this! Were you able to complete the booking or are you still having issues with this? Thank you