PC Financial

@ShammiSekhon @Cakelady2571 I apologize for your experience. Your account is currently with our offline security team for review. Once the review is to ensure your account is secure, a specialist from that department will call you to update you on your account. I kindly wait for that callback. Thanks, HB

@PCFinancial @Cakelady2571 I already talked to your useless specialist twice. One just hung up on me. They said my account is under review (for what? changing password) and someone will contact me in 2 days and that was on Monday. I just called them again and she hung up on me.

@PCFinancial how do I call you from overseas?? You locked my damn account while I’m travelling

@ShammiSekhon @Cakelady2571 Hi, thank you for reaching out to PC Financial. I’m sorry to hear about your experience with your card being blocked. For further assistance, please send me a DM with your name and contact number on your account, and I will arrange for a specialist to reach out. HB

@Cakelady2571 @PCFinancial Switch banks and cancel this useless card that's what I'm planning to do. If you want to experience real "customer service" get an American Express.

@luvcherrii_ Hi, thank you for reaching out to President's Choice Financial. I’m sorry to hear about your experience. For further assistance, please send me a direct message with name and phone number on the your account, and I will arrange for a specialist to reach out. HB

your customer service and service in general is trash @PCFinancial

@Cakelady2571 Good afternoon, I'm sorry to hear about your experience. If you could kindly send a private message with your name and contact number, I can arrange for a specialist to reach out. Alternatively you can give us a call 1-647-426-1343 you must dial 0 first. CD

@JetSetToOnSet @Ombudsman_OBSI Hi Sheryl, I'm sorry to hear about your experience and understand the frustration of your account being closed without notice. If you could kindly send a private message with your name and contact number, I can arrange for a specialist to reach out.

🤝 Filed my complaint against @PCFinancial last week after many false reports and info. Credit card closed with zero notice despite a perfect record—found out via my credit report. 😡 If you’re dealing with bank transparency issues, @Ombudsman_OBSI is the resource to know.

@karnnsharma Hi Karan, I noticed that you have sent us a private message and will continue assisting you there. RB

@PCFinancial Done, please check

@PCFinancial fraud happened 3 months ago, still not fixed. Called multiple times, over 1 hour of wait time, and still no answer. Going with you guys was my worst decision ever!

@szftbk7 Hi, I am sorry to hear about the experience. If you could kindly send us a private message with your name and contact number, I will arrange for a specialist to reach out. RB

@PCFinancial Problem is, anyone I speak with is giving me the run-around. Every person from PC Financial requests more documentation. The merchant takes responsibility and I provided proof. Why isn't that sufficient?

@PCFinancial customer service is a thing of the past. Transaction dispute going on for far too long, goal post always moving. They keep requesting information only to be told they already have the information. Why are you always siding with the merchant?

@lisa_lsrog Hi Lisa, I am glad you got your card. I noticed that you have sent us a private message and will continue assisting you there. JS

@PCFinancial I finally received my card on May 5 , I need to ensure I will receive my welcome offer of 125,000 if I spend $200

@PCFinancial how do I get access to my temporary spending limit without the card? Tried on the app but no luck

@dayloro Hi Dayna, thank you for reaching out to President's Choice Financial. Kindly send me a private message with your name and contact number on the account, and I will arrange for a specialist to reach out. Thanks, HB.

@PCFinancial Is there a way to get a pdf statement of my transactions from the last few days? I know how to get monthly statements but those only come out in the 4th of every month! I need May 7-today. Is it possible?

@Cakelady2571 Good morning, I'm sorry to hear your deposit hasn't reached your account. If you could kindly send a private message with your name and contact number, I can arrange for a specialist to reach out. CD

@PCFinancial why are deposits taking longer now??? Deposit went in yesterday AM still hasn’t hit my account

@Shannon99129958 Good morning, I'm sorry to hear about your experience. To have your statement switched back to paper kindly call our customer service at 1-866-246-7262. Additionally you can send a private message with your name and contact number, I can arrange for a specialist to reach out. CD

@PCFinancial so is it done intentionally? The way you've made it impossible to turn paper statements back on, after it seems to have mysteriously turned off recently? Going in circles about to snap please help. Google can't help me figure it out A1 can't help me figure it out.

@hawkshed Good morning, I'm sorry to hear that your card is stolen and truly apologize for the extended wait times. If you could kindly send a private message with your name and contact number, I can arrange for a specialist to reach out. CD

Stolen credit card and I’m currently on hold with PC Financial for 40+ minutes with NO way to lock my card online. In 2026, how is there no instant card freeze option in the app or website? This is basic security. @PCFinancial — this is unacceptable. @PCFinancial

@HCoolbeanz @TD_Canada @worldgymglobal Good morning, I'm sorry to hear about your experience. If you could kindly send a private message with your name and contact number, I can arrange for a specialist to reach out. CD

@PCFinancial @TD_Canada @worldgymglobal are you harassing customers or former customers with closed accounts?!? Multiple calls/msg minutes apart for DAYS! Bills are ALWAYS paid and gym a Barrie account verified CLOSED in 2024!!! Pics are proof!!!

@Mxkkusu1 Good morning, I'm happy to hear your issue has been resolved. If you require any additional assistance please don't hesitate to reach out. CD

@PCFinancial It has been resolved. No worries PC financial

@PCFinancial where's my payroll deposit?

@the_dennischow Hi Dennis, I'm truly sorry for the experience. I understand the inconvenience this has caused and your feedback is important to us. I will share the above information with the appropriate team. If you require any further assistance please send a private message. CD

@PCFinancial I called in to dispute a charge, support cancelled my card to initiate investigation and will send me a new card. 14 days to receive new card and existing card is cancelled. So you guys are ok with me moving all my pre-auth charges to a non PCF card? 👎

@mmuircattt Hi Max, I sincerely apologize for the extended wait times. If you still require assistance kindly send a private message with your name and contact number, I can arrange for a specialist to reach out. CD

@PCFinancial is it normal to be on hold for 2+ hours?

@mustafa01602532 Good morning, I'm sorry to hear about your experience. If you could kindly send a private message with your name and contact number, I can arrange for a specialist to reach out. CD

@PCFinancial is a joke of a bank. Don’t trust these guys they held my direct deposit for 2 weeks now and every single e-transfer I recieved . No one from the call center knows why and they don’t have a physical location. Please avoid these scammers