Pickering & Ferens Homes

We are proud to offer high quality homes for our residents, providing a safe, comfortable and secure home and a vibrant community too. Watch our latest video to see for yourself 👇 Thanks to our Home Services Director @PFHRichard for the tour! youtu.be/Hc98CZF8t90

@wilsonpeter48 @Alerta Hi Mr Wilson, your screen should look like this below - if you aren't seeing this layout can you please please send us a message via your PFH Connect Tablet, or call us on 01482 223783

@PFH_Hull @Alerta call I know you were changing the screen but just looked at screen on message you sent and it doesn't look nothing like it, I think there might be a glitch in software I thought I'd let you know

@wilsonpeter48 Merry Christmas and Happy New Year Mr Wilson! We hope you had a good one :)

@PFH_Hull To all staff many thanks

@wilsonpeter48 @housingdigital_ @Alertacall Thank you for the feedback Mr Wilson :)

@housingdigital_ @PFH_Hull @Alertacall it’s a good tablet to use to contact you, press my ok button though it would be better if you could answer the messages that are sent to you via the tablet back to the tablet. this would free up time on phone lines for more urgent calls.

How @PFH_Hull partnered with @Alertacall to revolutionise resident communication, boost safety, and elevate the overall living experience through the Housing Proactive system. #ukhousing #socialhousing #software #communication #tenants #landlords housingdigital.co.uk/how-pickering-…

Don’t just take our word on how Alertacall’s services bring contact to life. Here’s what one of our fantastic clients, Claire Warren, Chief Executive @PFH_Hull had to say. You can read the case study here 👉buff.ly/uHgJFgd #HousingProactive #SocialHousing

👀Find out how @PFH_Hull met the #ConsumerStandards & achieved a C1 Rating with the help of #Alertacall 👉 buff.ly/xtltxNN Many thanks to @RWalker1867 & the team @PFH_Hull for their help & support in putting this #CaseStudy together🙏 #SocialHousing #HousingTechnology

@wilsonpeter48 Thank you for sharing that with us Mr Wilson! 🙌

Better than have absorbant pads soaking up the water which cost money. It's from Amazon if any other resident is interested

@PFH_Hull I thought I would share this product I bought, you put your sink items in,sponge, soaps or anything that gets wet the water droplets instead of landing on the wood worktop surround the cut in sink it hits the slanted plate and drops onto the sink. I found it so much

@wilsonpeter48 We have passed this on to our Area Co-ordinator who will be in touch with you to discuss Mr Wilson :)

@PFH_Hull Finally don't with a velcro strap, tunstall telecare wouldn't even reply to 4 messages to see if I could buy a strap. I wasn't asking it for free so bought different sizes of velcro straps they also double as cable ties. They did the job and now it won't catch my

@wilsonpeter48 @TunstallHealth We have also sent this to our team Mr Wilson to see if they can help further.

@TunstallHealth thank you for not getting back to me , I really love being ignored. I have solved the issue myself as my pendant I can't wear round my neck because of medical device lines. I begged you for the wrist type or at least a strap but ignoring a sick disabled wheelchair

@wilsonpeter48 If you have any repairs needed in your home please do report it to us Mr Wilson. Thanks

@PFH_Hull I am looking into a WiFi camera system for front and rear but front first. My intercom is working now a part of the cover wasn't laying properly after my recent dfg grant alterations. Their electrician altered the trunking to seat the intercom case properly.

@PFH_Hull I got spooked during the night! It sounded like someone tried opening my front door. I am glad my front door has the special door latch on it just freaks me out I feel so vulnerable by myself now. I lost my confidence after my sister died. I honestly thought I was going

@wilsonpeter48 if ever you are worried please do call the police - we can find out for you if there is a neighbourhood watch?

Team who visit. There's never anything posted on the pop in board outside about police security briefings etc about the area

@wilsonpeter48 Looks delicious!!

@PFH_Hull i just cooked my first salmon cut roast beef cut( very lean £19.00 a kilo) but worth every penny in my new eco friendly oven.

@PFH_Hull thank you so much for installing the window film as part of the eco champions scheme but mostly the sun is dangerous to me with my medical conditions. Thank you Again

@wilsonpeter48 Thank you for the wonderful feedback - delighted to hear this!

@PFH_Hull The installer was very curtious and respectful of my bungalow. I will always try new technology that will benefit me and fellow residents once trialed under the the eco champions scheme. With the date of no gas in homes looming I am happing to try new technology.

@wilsonpeter48 we will find out for you :)

@PFH_Hull are they any ve day celebrations in the popins I have seen nothing on your page unless I missed it

@wilsonpeter48 Your very welcome Mr Wilson, more than happy to help :)

@PFH_Hull thank you for sending the surveyor out to get that wheelchair issue sorted near the gate to Endike. It will be so much better a bit more paving around the gate on rainy days rather than having to drive wheelchairs on the muddy grass. Thank you for being great

@wilsonpeter48 Can you please call our team Mr Wilson, they may need to pop and have a look. Thanks!

@PFH_Hull Only single taps ones putting 2 small singles won't work as there designed for corner spout taps not twists taps.

@PFH_Hull please help with question ❓ do you know where I can get a twin tap splashback mat. The things that go round the base of the taps and stops any drips, splashs going backwards towards the wall. This is an area hard to clean for me. They come in single tap and your not

@wilsonpeter48 Hi Mr Wilson - we have sent you a message on here, please have a look and let us know if you would like a member of the team to contact you further. Thank you

@PFH_Hull god forbid we have a prolonged power cuts during really bad weather with all being electric. But the governments push to get all communication to digital means all those who had they phone put through their internet router means no power no phone signal i checked, ok

@wilsonpeter48 We will ask our team to contact you Mr Wilson.

I need to speak to our manager responsible for westgarth about this it's it's critical if the worst happened. Can somebody in charge who can maybe do things and take care of the eventualitys please from monday