PSI Services

@yougotnick We appreciate you sharing your feedback. For further assistance, please reach out to us via email at cdcaresocial@psionline.com along with following details: Candidate Name: Email Address used upon registration: Name of Exam: Date of Application: twitter.com/messages/compo…

Hey @PSIServicesLLC, I mailed an application to you over a month ago - not only have I not received a response, none of your customer service agents have been able to tell me whether my application has even been received, let alone whether it's under review. Please help!

@Nav1350584 We are sorry to hear about this. To further assist you, please send the details of your concern via email at cdcaresocial@psionline.com along with your exam details and contact information. twitter.com/messages/compo…

@PSIServicesLLC I took my CCMA exam on Monday Feb 23rd at 5 am and its been more than 4 days, I am waiting for my results. I called NHA multiple times and each time I am told its still processing, even though standard turnaround is 48 hours. The delay is affecting my job hunting.

@MoreFiles Thanks for reaching out, and we’re sorry for the inconvenience. Please send an email to cdcaresocial@psionline.com so we can assist.

@PSIServicesLLC is there a way to actually check the Jefferson City Mo office status (prior to arrival) - or maybe send out email? i.e. internet was down when my spouse arrived for the test. I checked status page on the website and didn't even see that location listed.

@_Anubhav_Jain_ @CloudNativeFdn @linuxfoundation Hi there! We’re sorry to hear about this  Please reach out to us at cdcaresocial@psionline.com with your exam confirmation number, and our team will guide you on the next steps to resolve this issue.

Hi @CloudNativeFdn @PSIServicesLLC @linuxfoundation, my CKA exam scheduled today at 12:30 PM IST could not start due to an issue with the PSI Secure Browser (not from my side), As PSI secure browser is not opening. Please help me reschedule or guide me on the next steps.

@kaihi1293 Thank you for reaching out. To allow our team to review this matter further, may we kindly ask you to provide the following details: full name, exam confirmation number, email address and a description of your concern. Please send this information to CDcaresocial@psionline.com.

@PSIServicesLLC I just took the exam via PSI online a few days ago. And here is my detailed feedback on this extremely painful experience. I have taken more than ten online exams, and this is the most haunting experience of my academic career.

@ayushigupta134 @ISACANews Hi, @ayushigupta134. We’re sorry to hear about your experience.  Please reach out to cdcaresocial@psionline.com with your exam confirmation number and the full details of your concern for us to assist you.

@ISACANews @PSIServicesLLC I request you to consider the retake of the exam. I raised the same via grievance ticket but did not receive any resolution.

@KaD1865751 @tdlrlicense Hi @KaD1865751, we’re sorry for the difficulty your family has faced. For security reasons, please have your sister email cdcaresocial@psionline.com with her exam confirmation number and issue details. We’ll ensure her concern is reviewed promptly.  Thank you for reaching out.

@PSIServicesLLC my family has been trying to contact you to reschedule exam for my sister. It’s been 2 months, several phone calls and chat supports and NOTHING. People suggest we file a complain to @tdlrlicense that you don’t do your job??

@murugeshmadesh Sorry to hear about the issue. Please email CDcaresocial@psionline.com with your full name, exam confirmation number, and a summary of your concern (including Ticket #373356397). The team will review your case and assist you accordingly.

@FriendlySoul25 Thank you for reaching out.  To help us assist you more efficiently, please email us your full name, email address, and a brief summary of your concern at CDcaresocial@psionline.com.  We truly appreciate your patience and understanding.

@PSIServicesLLC your customer service is terrible!!!! Taking WAY too long to receive my test results. Should be same day service with a simple email.

@clos4christ Hi, @clos4christ. We apologize for the inconvenience. Please send us a DM or email us to cdcaresocial@psionline.com your exam confirmation number and contact information for us to assist you.

@PSIServicesLLC it is a shame that you cannot get old records unless you have your candidate number which would be on the records that you need! #nothelpful

@Russ_Everhart Thank you for reaching out, and we understand the urgency of receiving your test results. To assist you more effectively, please provide your full name, exam confirmation, and details of your concern via email at CDcaresocial@psionline.com.

@PSIServicesLLC I called your test taker customer service team twice this week. I need my test results asap. I took my test on Friday 21, 2025. Their consistent response, “the issue has been escalated; it can take 5-7 business days”. Today I requested another escalation.

@hugoprudente @linuxfoundation We’re sorry to hear about your experience! Please DM us your concern along with your exam confirmation number and email address, and we’ll look into this ASAP. Thanks for your patience! twitter.com/messages/compo…

Most frustrating @linuxfoundation and @PSIServicesLLC of my life. PSI secure browser restarted 5 times with no error, just closing it. Every rejoin was 8-10min lost on my 90min test. In the end could not even complete the test after a Support PSI do something (nothing) and +

@lelinhoprado Hi, @lelinhoprado! We apologize for the issues you're experiencing. If possible, please DM us with more details so we can assist in resolving your issue. twitter.com/messages/compo…

Já tinha ouvido que a plataforma de exames da @PSIServicesLLC era ruim. Mas é muito pior q eu imaginava. Resumindo, não consegui fazer minha prova, nem iniciar por erros de servidor.

@LakeDrownABitch We’re currently looking into your concern and will provide feedback via email as soon as possible. Thanks for your patience, and feel free to reach out if you need anything else in the meantime!

@PSIServicesLLC Can someone directly reach out with a resolution this is getting ridiculous

Do not EVER try to take a online test with @PSIServicesLLC they will charge you and penalize you for a test that they won’t even allow you to take because of technical issues on their end ‼️

@LakeDrownABitch We're sorry you haven’t received a response.  Please send your full name, exam confirmation number, email address, & details of your concern to CDcaresocial@psionline.com. If you’ve already done this, we'll follow up or suggest resending it.

@PSIServicesLLC No one has been responding back to me for days regarding my email.

@aqmar_marw10485 You may also send your concern via email to cdcaresocial@psionline.com.

@PSIServicesLLC Since you are not following my account, I wouldn't be able to send direct messages to you. Follow my account or provide other alternative channel to communicate

@PSIServicesLLC Despite my compliance with all requirements, I was unable to take my exam due to an unforeseen issue beyond my I remained at the test centre for two hours in an attempt to resolve the matter, but no resolution was provided, resulting in my inability to sit for

@LakeDrownABitch We’re sorry for the trouble. Please send us a DM with your exam confirmation number and booking email so we can review your case. twitter.com/messages/compo…

@PSIServicesLLC I’ve already reached out to you all via technical support and rescheduling and was told I would have to reschedule my exam and pay for it again although I was never able to take it ….