PTCL Cares

@altaf_dp Hello Altaf, We apologize that you feel this way. However, we are focusing on the provision of seamless services. Share your connection details via DM with us, we'll get this resolved for you timely. twitter.com/messages/compo…

@PTCLCares Again my landline phone is off.Your lineman says get internet connection then phone will be fine else it will keep crashing. 350 days in a year this phone’s line remain broken and I pay you Rs 500 per month for free. Should I file a complaint in Prime Minister portal

@sarmadbaloch9 Hello Sarmad! We would like to update you that you can log on to 2 devices by default & can purchase extra screens to avoid such issues or can simply delete the old screens from already logged device. You may share the details via DM as well & we will sort it out for you.

My crime is I have changed my cell phone @PTCLCares

@uafpk385 Hello Irfan! We are sorry that you are facing slow internet issue. Please DM us your connection details, and we will sort it out for you as soon as possible.

@PTCLCares @khairama @hamadrashid07 @HamidMirPAK @ImranKhanPTI @UsmanAKBuzdar @reportpemra this is 20mb ptcl result. everyday i am complainting. now this speed and at night mostly no net. this is our digital pakistan

@kashaziz You can contact us via 24/7 helpline 1218 or can write us at care@ptcl.net.pk, PTCL Shop remain close on Sunday though & you may visit from Mon-Sat. Inconvenience being faced is highly regretted.

@PTCLCares Dec 8 is Sunday. Do you open for public on Sundays? Also, if it is scheduled maintenance why your staff is using phrases like "system down" and "outage"?

Went to return DSL modem to local PTCL exchange. Was told to return on Monday as PTCL operations are down nationwide for 3 days. Took me quite some time to get that. PTCL OPERATIONS DOWN ACROSS PAKISTAN FOR 3 DAYS! What's happening? @PTCLCares @PTCLOfficial #DigitalPakistan

@_harriskhan Hello Haris! We are sorry that you are facing slow internet issue. Please inbox us your connection details, and we will sort it out for you as soon as possible.

@umair1788 Hello Umair! We have shared the details with you via DM please check your DM.

@mir_tallal Hello Tallal! We regret for the inconvenience. If you have an issue regarding our service please DM us the details, so we can provide an early resolution.

Highly Pathetic @PTCLCares! All the customer experience people have to say is 48hours or 72 hours. No one takes responsibility of their work. Useless helpline Useless workforce.

@sbather1 Hello Saad! Is there any services issue bothering you? Let us know your details in the DM our team will connect with you & resolve the issue.

@PTCLCares PTCL GROUNDSTAFF IS LIKE PAK CRICKET TEAM,ALL BODY NO FUNCTION.

@Meeru93 Hello Ameer! We are sorry to hear about this. Please DM us the complete details of your issue, so we can have the matter addressed.

@PTCLCares Wifi not working. Dsl light is off. 04237167485.

@farooqshahpk Hello Farooq! Apologies for the inconvenience caused. We have taken up your issue with concern authorities an early resolution will be ensured.

@PTCLCares I was registered complents video # 06 and 12 but without removing fault complaints closed still I am suffering today I ask from 1218 your staff told me that these complaints has closed please investigate above mis management and shameless act my LL 0298581331

@olaad_e_adam Hello Bilal, we are connected via DM. Please check.

Yr I had bought a myfi device in 2015 from saudia and didn't use it until 1 month back, now PTA wants me to register it, how can I register a myfi device ? @PTCLCares

@khankhawari Hello Imran! We are sorry for any inconvenience caused. Please DM us the error screenshot shot for better assistance.

@PTCLCares 0997382082 Ptcltvapp not working and I am not at home Aftab Ahmad 1350305815969

@adnanmahmoodBT Your issue has been forwarded to our team. We shall keep a follow-up and will get back to you soon with the resolution.

@PTCLCares still no net for the last 7 days ..Even new router purchased worth 2000 but ....very pathetic very poor show PTCL☹☹

@usman08160612 Sorry for the delay, our team is working on it we will update you soon. We regret the inconvenience and appreciate your patience.

any responsible person in @PTCLOfficial @PTCLCares @PTAofficialpk ,,,our dsl not working since 17 days ,,0524598088 0524580043

@basit_anwer We are working on this issue for a timely resolution and appreciate your patience.

@PTCLCares landline, internet and IPTV is down. Can you please check the issue? I have DMed you the details

@sarmadkhan__ Hello Sarmad, feel free to DM us in case any assistance is required. We shall be pleased to discuss and address the matter. twitter.com/messages/compo…

@iwaheedin Hello Waheed, please DM us your landline number so we may look into the details and help you out accordingly. twitter.com/messages/compo…

@MrAliRazaJanjua Sorry to hear that. We have taken up the issue and ensuring an early resolution.

@Waqashanif34 We are keeping a follow-up and will soon respond with a resolution. Thank you for your patience in this regard.

what about complain 0524580043 @PTCLCares @PTCLOfficial ,,,complain launch on 12 OCT. still zero progress from local office,,,how days require?? please help @PTAofficialpk @pid_gov @PITB_Official