Park's Motor Group

With offers on selected nearly new and used cars, plus 12 Month Guarantee* at no extra cost, there’s never been a better time to make the most of our fantastic savings. Start your search today - bit.ly/44Dz94a❗ *T&Cs apply. See website for details.

#6GFORG6PARKS The XPENG G6 Hunt is on across Scotland on 6th & 7th November! We're hiding the G6 in 4 secret locations - find it to win a share of our massive £6,000 prize! SIGN UP TO ENTER NOW! 👉 bit.ly/483ZpFN T&C's apply. See website for details. #XPENGUK

We’ve arrived, Scotland! We’re proud to announce the opening of our third UK location – XPENG East Kilbride is now officially open! Make sure to visit @parksmotorgroup as they mark a bold new chapter for electric mobility in Scotland. #XPENGUK #XPENGEastKilbride

@iamhungrrr Hi, sorry to hear this. To investigate this, we please require your details. Can you email info@parks.uk.com with your full name and what branch you have been dealing with? Kind Regards

@parksmotorgroup Hi, I've tried contacting your email twice about a refund, can this be prioritised please?

@jasondluk Hi Jason, If you can please send further information to ford.social@parks.uk.com, we will look into this further. Kind regards, The Park's Motor Group Team

@parksmotorgroup Seems I can't message you as I'm not verified on X and that's not something I want to do, you can direct message me or provide me with an email address

@parksmotorgroup hey I've been trying to contact your Ayr service department for Ford and can't get through, my Ford Ranger has an Adblue fault that I'm hoping can be fixed, is there another way to contact them ?

@D_Mhor We appreciate you bringing this to our attention. Our management team is aware of your posts and is looking into the matter. Please reach out to us at info@parks.uk.com if you have any further information to share.

@parksmotorgroup Hi there… not to sound or appear discourteous, but you responded to my initial tweet before I had the chance to submit the others in the thread. I wasn’t aware of your response until after finishing the thread. You’ll see the full circumstances detailed there.

Well, what a surprise - yet again @parksmotorgroup are at it with my daughter’s car… A wee thread…🧵 My daughter bought a 21 plate used car four months ago, which recently started displaying faults - principally to do with lighting, but also affecting lane assist…/

@revbk Bryan, are you able to email us at renault.social@parks.uk.com?

@revbk Hi Bryan, we are disappointed to hear this and apologise for the inconvenience. Can you please DM us with more details so we can investigate? Kind Regards

@rachel_getty @PeterVardy @PeterVardyCarz Hi Rachel, sorry to hear you've had a negative experience. Please can you email all details to info@parks.uk.com and we will investigate this matter. Kind Regards

I would appreciate an email address for my complaint to be sent to with a copy of the statement. Not great given that you just sold out to ParksMotorGroup @PeterVardy @PeterVardyCarz @parksmotorgroup

@PeterVardy @parksmotorgroup @PeterVardyCarz I bought a car at your Motherwell branch in July last year. I traded in my old car & was told that the £4000 trade in value would be sent as a deposit to my new finance company. Statement came today and you sent only £484.

With offers on selected nearly new and used cars, plus 12 Month Guarantee* at no extra cost, there’s never been a better time to make the most of our fantastic savings. Start your search today - bit.ly/49MN0Gy ❗ *T&Cs apply. See website for details.

@D_Mhor Hi there, sorry to hear this. Can you please DM us more details so we can investigate? Many Thanks

@parksmotorgroup - you’ve lost the personalised number plates belonging to my daughter, who very kindly allowed them to be used on a Ford Fiesta transported from your Honda showroom in Inverness to Hamilton on 12/10/2024. You’re now prevaricating over replacing them. Why?

@stuartc68140122 @Kia_Worldwide Hi Stuart, . Can we please ask you to email further feedback to e-mail kia.social@parks.uk.com and we will look into this further? Thanks.

@Kia_Worldwide @parksmotorgroup Anyone?

@KiaUK Anyone able to provide an explanation? This is an ongoing issue with my car. Both videos are the same time. And sometimes when this happens and my car is moving the electronic parking brake will automatically apply too...it can't be safe

@BMW_UK @ewanrwilson Hello Ewan, we are disappointed to hear that you have had a negative experience with us, if you can DM us with further information we can look into this further for you.

@ewanrwilson @parksmotorgroup @ewanrwilson Hello Ewan, thanks for your post. This isn't what we like to hear from our customers. So we can look into this for you, please DM us your VIN, contact details and the name of the BMW Centre you've been trying to book an appointment with. We'll be happy help.

Been sent yet another recall notice by @BMW_UK. Only reason it’s still outstanding is @parksmotorgroup keep putting us off - got to be at least a year we’ve been trying to get it booked in. Glad we’re handing back to BMW end of September

@imranamin79 @ToyotaUK Hi Imran, sorry to hear this. Please could you DM more details so we can investigate? Many Thanks

@toyotaUK sold me a faulty vehicle claiming to be certified used not toyota says dealer will solve it , dealer says toyota is not solving it , Basically toyota certified used is a scam and @parksmotorgroup are liers and frauders , Do not deal with @parksmotorgroup

Well done to our #Lamborghini Leeds Aftersales team for receiving their Lamborghini Training Academy Accreditation trophies. After extensive training & hard work, the team have collected their accreditation trophies, with a blend of Master and Ambassador levels being achieved.

@izzie1505 Hi Lyndsay, we are disappointed to hear that you had a negative experience. Can we please ask you to email further feedback to marketing@parks.uk.com and we will look into this further. - Many Thanks.

@parksmotorgroup how long is it acceptable to leave a customer with no car and no answers as to IF and WHEN my car might be getting repaired. I've been waiting 3 weeks and getting nowhere

@drewburrett @Hyundai_UK Hi Drew, we understand our Service Manager has contacted you directly regarding your enquiry. If you would like them to contact you again, please DM your preferred method of contact.

Ongoing issue with my car, and dissatisfaction with local dealer have culminated in this unique approach to customer service from @parksmotorgroup "We cannot meet your needs, nor will we try. You're welcome to go elsewhere." Is this the standard expected from @Hyundai_UK dealers?

@drewburrett @Hyundai_UK Hi Drew, We're sorry to hear that you've had a negative experiences in one of our dealerships. Could you please send us a DM with further information so we can investigate? Many Thanks

@Hyundai_UK more disappointment trying to get a fault fixed on my #Ioniq5. 4 months since last contact with @parksmotorgroup called to chase up promise of investigation, to be told they knew nothing about it, it'd take all day, I'd have to pay for non-EV courtesy car.