@Dannysystemyk Hi Danny. Resolver complaints are sent to our Support team inbox, so you should hear back soon, if not already. Is there anything else I can help you with at this time? Thanks, Sam
English
PassMeFast | Driving Courses & Fast-Track Tests
4.6K posts
PassMeFast | Driving Courses & Fast-Track Tests
@PassMeFast
This account is not monitored — for customer queries, please call our Support Team on 0333 123 4949 📞
MediaCityUK Katılım Nisan 2016
8 Takip Edilen529 Takipçiler
@PassMeFast Id rather you look at the Resolver complaint and action a response there. Look forward to it.
English
Looking for help from the masses, anyone dealt with @PassMeFast on a complaint? As they don’t seem to want to reply to my complaint, ombudsman, citizens rights? Thanks
English
@SHARONKELLY1345 Hi Sharon. I'm really sorry to hear this - can you please send me a quick DM with your daughter's name and postcode (or booking ID) so I can look into the issue for you? Thanks, Sam
English
@PassMeFast Don’t use this company, I’ve had nothing but hassle from them and now 3 days before my daughters test the instructor that PassMeFast appointed us saying he’s not been paid, so test won’t happen. Unfortunately I don’t have space to write all of the problems
English
Congratulations to Dyese who recently passed her practical driving test after completing a 15 hour PassMeFast course in Southport 📍
From Bolton to Bristol, we've got you covered 😀
Head to passmefast.co.uk to check out our courses 🔗
English
@lotti2910 Hi Lotti. I'm really sorry to hear that you've had a negative experience with us. Please can you send me a DM with your full name and postcode or booking ID so I can locate your booking and help to get things back on track? Thanks, Sam
English
@jounderpressure Hi there,
Thank you for bringing this to our attention.
Please email support@passmefast.com with your booking details and we will look into your query ASAP. I do apologise that no one has responded to you sooner.
Kind regards
PassMeFast
English
@PassMeFast I’ve been sending messages but it seems like my queries are all being ignored including the one in instagram. Is this a legit company for driving lessons? Such a shame as this company is being advertised by NHS discounts but clearly I was wrong.
J⭕-An™@jounderpressure
@PassMeFast Hi, my boyfriend signed up and paid £250 deposit for driving lessons in April but until now no instructor has been given to him yet. He tried to call and email but no reply from you, can you help please?
English
@jounderpressure Hi there,
Thank you for bringing this to our attention.
Please email support@passmefast.com with your booking details and we will look into your query ASAP. I do apologise that no one has responded to you sooner.
Kind regards
PassMeFast
English
@MartinSLewis maybe you can help as @PassMeFast seems to ignore all my queries about signing up for driving lessons which costs £1700 with £250 non-refundable deposit 🤨
J⭕-An™@jounderpressure
@PassMeFast I’ve been sending messages but it seems like my queries are all being ignored including the one in instagram. Is this a legit company for driving lessons? Such a shame as this company is being advertised by NHS discounts but clearly I was wrong.
English
@elainecoomber4 Hi Elaine, thank you for raising your concerns. We’re sorry to hear your daughter’s course hasn’t gone to plan. I can see that the team are looking into your case and we hope to resolve your concerns ASAP.
English
@PassMeFast my daughter is still waiting, 4 months after issue first arose. Sort this out
English
@Bizacihan Hi Beyza, I’m really sorry to hear that you’re not happy with your PassMeFast experience. If you email support@passmefast.com with your booking info a member of staff will pick up your query asap and look to resolve your concerns.
English
@elainecoomber4 Hi Elaine, please message us with the email address on the booking and we'll look into this for you. Thanks
English
@PassMeFast companies are still using excuses such as covid backlog, working from home. Blah blah. It’s ridiculous and unacceptable. Sort it out
English
@maneshlomesh Hi Manesh, I have passed this on to our ADI department and they will get in touch with you. Thanks
English
@PassMeFast I am one of yourDriving Instructor.I am getting messages and call’s saying thatone of my learners has booked a driving test but when I checked nothing has changed. I have already calledyou up about it 4time in last 3weeks but nothing happened. @DVSAgovuk @DVSA_HelpMe
English
@tabattaatida Hi Tabattaa,
Thank you for raising your concerns. Please contact support@passmefast.com and the team will be able to assist you.
We look forward to hearing from you so we can resolve this.
Thanks, PassMeFast
English
@PassMeFast I waited 3 months for you to find me an instructor and still haven’t - where’s my £1400 refund?!
English
Anyone else experienced this? 😂
English
@juleshearn1 Hi Jules, I'm really sorry to hear this. Can you DM me with your email address so that I can locate your booking please? - PassMeFast
English
@PassMeFast despite constant emails and promises of call back’s absolutely nothing ever happens! Do you think giving you money for a course upfront and then not being able to hear from you is the right way to run a company!!
English
@CristinaXO_LJoy Please DM us your email address/booking reference so that we can look into this for you 🙂 - PassMeFast
English
@PassMeFast I can DM you the details & no, I did not accept the test.
English
@PassMeFast I paid for a fast track course at the beginning of January and was offered a test for June. I cannot wait that long to take my driving test & your CS is refusing to refund my deposit. I’d appreciate some help, urgently
English
@accidentalshart We're really sorry to hear this, James. Can you DM us your email address please? - PassMeFast
English
@yakareemkaram We're sorry to hear you feel that way, Haider. We can see that you cancelled your booking and received your refund back in May. If however you have any unresolved queries, please call our Support Team on 0333 123 4949 for further assistance. - PassMeFast
English
English
@NawaidAhmad5 We're really sorry to hear about the cancelled lessons and appreciate your frustrations. We'd recommend your wife calls up on 0333 123 4949 so that our Support Team can advise her further. - PassMeFast
English
.@PassMeFast you have ruined my wife's plan to pass the test!!! You took all the money and provided an instructor who has cancelled all her lessons leaving her in the lurch, having booked her test for February. When ru giving the refund?? #ripoff
English
@KingMiah007 Thank you for confirming. We've flagged this to management and someone will be in touch as soon as possible. - PassMeFast
English
📢 Calling all students!
Learn to drive this summer with PassMeFast and take advantage of a 5% #studentdiscount on all of our courses: bit.ly/pmf-discount 💚
English
@KingMiah007 Please can you DM us with your email address or booking reference number so that we can look into this? - PassMeFast
English
@PassMeFast im still waiting when i was promised ill get a call back yesterday...
English
@Laurakatemackay Moving forward, no further responses will be provided via social media, as this is being handled by the correct department therefore there's nothing further we can advise through here. - PassMeFast (4/4)
English
@94bellababy @PassMeFast Thank you :) Hopefully 🤞I feel so stupid giving them my money begore checking there reviews. They didn't explain anything and now im paying the price. Good luck to you 🙏 x
English
@PassMeFast is a rip off company, they charge you a massive deposit and then you can’t actually enter your details on their website and if you try call their customer service you get stuck in a que for like an hour. I’ve literally never had my phonecall answered by them.
English