PastBook

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PastBook

PastBook

@pastbook

Beautiful photo books, created in a snap, wherever your pictures are - from Facebook to Instagram, Google Drive or Camera Roll. Find us on Instagram: @pastbook

Katılım Ocak 2011
30 Takip Edilen1.7K Takipçiler
PastBook
PastBook@pastbook·
@allpathslead2VT @instagram Dear Customer, We see that you you have contacted PastBook. Do you need any help from us? Best Regards,
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SallyAnn Gowen
SallyAnn Gowen@allpathslead2VT·
@instagram I will stop using your app until you restore my ability to create an annual @pastbook. I always eagerly awaited being able to compile my Instagram memories into an end of year photo book. 😢😢
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PastBook
PastBook@pastbook·
@revistia Dear Patxi, Thanks for your message! :) Do you need any help with your PastBook? Please let us know, we will be happy to assist! You can also check our Help Center if you need more help with PastBook: help.pastbook.com/hc/en-us Please let us know if you have any questions, we'r...
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PastBook
PastBook@pastbook·
@venkatps69 Dear Desh, Thanks for your message! :) We have checked our system for your order using the name and  details you provided, but unfortunately, we couldn't find any order associated with that information. Could you please provide an alternative email address or any additional d...
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Desh Premee
Desh Premee@venkatps69·
@pastbook hello I just paid for passbook but the page closed after payment.. no confirmation yet
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PastBook
PastBook@pastbook·
@38redracer Dear 38RedRacer, Thanks for your message! :) Do you need any help with your PastBook? Please let us know, we will be happy to assist! You can also check our Help Center if you need more help with PastBook: help.pastbook.com/hc/en-us Please let us know if you have any questions,...
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PastBook
PastBook@pastbook·
@NEILHANLON2 @38redracer Dear XRP, Thanks for your reply! I’m very sorry to hear you are not completely satisfied with your PastBook! I would like to explain that our system automatically creates your PastBook, but you can always make changes to your book to make it perfectly for you. As we understan...
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38RedRacer
38RedRacer@38redracer·
@pastbook why can I not delete a photo? I have tried multiple browsers! So frustrating!
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PastBook
PastBook@pastbook·
@IngridTerpstra3 Heel erg bedankt voor de geweldige feedback, we zijn erg blij dat we dit weten :)
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PastBook
PastBook@pastbook·
@38redracer We will definitely be working more on our website and its interface and also we are striving to improve it. hopefully, we will be able to update it again soon. we have recorded this as valuable feedback and we will start working on it :)
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38RedRacer
38RedRacer@38redracer·
@pastbook What happened to the web feature where you can see the book and virtually “flip” the pages??
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PastBook
PastBook@pastbook·
@38redracer We have updated our website recently and now you simply scroll down to see all the pages in your book. :)
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PastBook
PastBook@pastbook·
@NicoleSweens Please accept my sincere apologies for the inconvenience caused :(, To check and provide the best possible solution, we have sent you an email, please take a look and get back to us over there,
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Nicole Sweeney
Nicole Sweeney@NicoleSweens·
@pastbook I've been a customer for 6 years. It has been 3 months since I placed my last order & I've not received it despite 6 service tickets, 3 different service reps, countless calls to your dead end phone, no reply via WhatsApp and no resolution through your email. Please DM
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PastBook
PastBook@pastbook·
@magicallyandrew I apologize for the inconveniences being caused, could you please write to us on help@pastbook.com. We look forward to providing you with a resolution.
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andrew ✶
andrew ✶@magicallyandrew·
@pastbook Hello! I’ve used your services for many years and have been happy with the results but your Instagram book tool is now omitting photos from posts with multiple photos. It wasn’t like this last year. Please help. Many of my posts have been skipped when making my book.
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PastBook
PastBook@pastbook·
@CUTS_CCIER Please accept my sincere apologies for the inconvenience caused :(, To check and provide the best possible solution, we have sent you an email, please take a look and get back to us over there,
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CUTS CCIER
CUTS CCIER@CUTS_CCIER·
Psm_cuts: @pastbook Have responded with a picture of the bad cover and blank pages inside.
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PastBook
PastBook@pastbook·
@Psm_cuts Please accept my sincere apologies for the inconvenience caused :(, To check and provide the best possible solution, we have sent you an email, please take a look and get back to us over there,
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Pradeep  S. Mehta
Pradeep S. Mehta@Psm_cuts·
@pastbook I have a sad experience with the 2022 Pastbook that I ordered as it has been done badly and my emails to your helpdesk also remain unresponded. psm@cuts.org
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PastBook
PastBook@pastbook·
@xtinebacon Hello Nancy, Thank you for your feedback! We’re very sorry to hear you are not completely satisfied with your PastBook, but we will be happy to assist you! I To check your specific case and find a solution together, we've sent you an email. Could you please have a look and ge...
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Christine Bacon
Christine Bacon@xtinebacon·
Be wary before ordering Facebook @pastbook - the photographs in mine were poorly reproduced in the book - many of them far too dark
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PastBook
PastBook@pastbook·
@LibPrice Hello Libby, Thank you for your feedback! We’re very sorry to hear you are not unable to find your PastBook, but we will be happy to assist you! To check your specific case and find a solution together, we've sent you an email. Could you please have a look and get back to us ...
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Libby Price
Libby Price@LibPrice·
@pastbook I usually love you - and order loads of books from you each year - but one of my books has gone missing in the post and your customer service have stopped replying and the tracking info doesn't work. Please can you help??
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PastBook
PastBook@pastbook·
@RuchirKumar12 Dear Ruchir, Thanks for your message! :) I hope you've received your order, if not then please wait for few days and contact us again. Please let us know if you have any questions, we're happy to help :) Download our new PastBook IOS App to automagically turn your best phot...
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Ruchir Kumar
Ruchir Kumar@RuchirKumar12·
@pastbook Not a good experience with the pastbook team Not able to track my order , neither any response from pastbook team. It's quite beyond delivery date now and still no whereabouts.
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