Pastdue Credit Solutions

@smw_pay @eon_next @OmbudServices Hi sorry you have been contacted, potentially unnecessarily. Can you please email us on onlinehelp@pastduecredit.co.uk with your name, customer ID, DOB & address (this is the Data security questions we ask to verify your email address) so we can help with this issue. Thanks, Lucy

Why is @PastdueCredit continue to contact me over a disputed bill with @eon_next. This was under investigation with the @OmbudServices at the time. This has been directly resolved with @eon_next.

@MadCornishBiker onlinehelp@pastduecredit.co.uk with your name, customer ID, DOB and address (this is the Data security questions we ask to verify your email address) and we can set up a comfortable arrangement to pay. Thanks, Lucy

@MadCornishBiker Sorry to hear your fear or sensitivity to light, which can lead to migraines (Google, 2021) & other issues mean you are uncomfortable speaking on the phone to us, which we understand. Thank you for making us aware If u prefer to discuss through email. Can you please email us on->

@revdmesmith Hi Michael . I'm sorry we haven’t met your expectations. Can you please email us on onlinehelp@pastduecredit.co.uk with your name, customer ID, best number to contact you on and evidence requested so we can help you with this issue. Thanks, Lucy

@Jtay_uk @skytv @AdvantisCredit Hi Jason. I'm sorry there are issues getting through to one of our Agents. Can you please email us on onlinehelp@pastduecredit.co.uk with your name, customer ID, best email or method to contact you on and evidence of the debt paid so we can help you with this issue. Thanks, Lucy.

@skytv @PastdueCredit @AdvantisCredit @skytv Sky account closed & fully settled, but not before Sky passed the debt to Pastdue Credit solutions AND Advantis debt collection agencies. Advantis were paid now Pastdue chasing? 🤔 🤦

@thelastHolland Im sorry you haven't been able to get through. Please email onlinehelp@pastduecredit.co.uk with your customer ID, your name & enquiry summary and I can get one of our team to call. We will be required to ask some security questions to meet Data Protection obligations. Thanks Lucy

@_Jackson_93 @_Jackson_93 it can vary depending on the enquiry type. Please email onlinehelp@pastduecredit.co.uk with your customer ID, an enquiry summary and I can get one of our team to call. We will be required to ask some security questions to meet Data Protection obligations. Thanks Lucy

@PastdueCredit what’s the average wait time for a response? Sent an enquiry through your website on 27.09.2021 and a further email on 08.10.2021. Thanks

@SusieTullettPR @SusieTulletPR hey Susie can you email us at onlinehelp@pastduecredit.co.uk with the customer ID and best number to call? I will arrange for a callback. Please be advised we will be required to ask some security questions to meet our Data Protection obligations. Thanks, Lucy

@PastdueCredit Your company is hounding me for a debit I have no knowledge of. You email me, message me and send me letters, and yet when I try to engage with you online, as you suggest, you haven't got a clue who I am?! Feel free to DM, with a 'solution'.

@Nick_Ive Hey Nick, I am sorry the call waiting is taking so long. Please send us an email to onlinehelp@pastduecredit.co.uk with the customer ID, best number and best time and day to contact you on. Lucy

@PastdueCredit Your "customer service" is appalling. Now waiting 47minutes. You have issued a fine to an OAP who has alzheimers and has not driven for 10 months yet will not pick up the phone to try to resolve this issue. Shocking

We are hiring! Our business are looking for friendly Call Centre Agents to join our growing teams. More details below… lnkd.in/eVFsffr You can also email your CV to recruitment@pastduecredit.co.uk or give our recruitment team a call on 0141 951 6051 #Pastdue

@hullman76 Hi Shane, thank you for making us aware of that issue. Please send the above information to onlinehelp@pastduecredit.co.uk. One of our team will get back to you. Lucy

@PastdueCredit Wont let me DM you, theres no option

@PastdueCredit DM please

@hafren_trader Hi there, if you can DM the customer ID we can look into this matter for you. Thanks, Lucy

@JoeBMahon Hi, we are so sorry for your loss. In order for us to help with this matter can you please DM us the customer ID number and best number to contact you on so we can help. Thanks, Lucy

@PastdueCredit Hi. You keep writing to my brother about the fact he hasn't paid his phone bill. Probably due to the fact that he died 2 months ago. It's impossible to get through to you on the phone. Really don't need this to be honest.

Nine Twenty’s recent article featured in Deadline News. Nine Twenty's partnership with @PastdueCredit has been fundamental to their expansion. Click the link below to find out more. weareninetwenty.com/blog/view/1638… #ninetwenty #nin9twenty #pastduecreditsolutions #deadlinenews

Hierarchy prejudice has no place in work and a manager should look out for there staff! Who else agrees? Thanks to Ashleigh O, Team Manager for always looking out for her team and for explaining our work culture so brilliantly! #Pastdue #MeetTheTeam #WorkingFromHome

@_jasmineleah Hi @_jasmineleah we are sorry to hear about your experience with us. As we do not have a full time social media monitor at this time could you please send your customer ID and telephone number to info@pastduecredit.co.uk and we can arrange a call back as soon as possible.

@PastdueCredit Hi, I've tried to contact you about a payment being taken twice last week and I haven't heard anything back, could you please advise?

We have a winner! December 19 sees Cheryl M as Likeable Employee of the Month. Through working with her manager & campaigning Cheryl has the majority support this month. Well done, keep up that proactive attitude! We hope you enjoy the prize! #Pastdue #EmployeeOfTheMonth

Holiday season is expensive! We give employees a bonus & cash advance at this time to help with last-minute shopping, for nights out & buy that treat they deserve! Join today & get a helping hand next Christmas: bit.ly/2lZGEjd #Pastdue #PerksAtPastdue #HappyHolidays

We are proud to introduce another #PromoteFromWithin success story! Our Recruitment & Training Officer, Bryan M! Have a read: bit.ly/2LDf3hG Our success stories could be yours – #JoinTheTeam! bit.ly/2lZGEjd #Pastdue #MeetTheTeam