Paul hewitt

@FitbitSupport purchased november 2024 Sense 2. Disappointingly lost a sensor how do i get it replaced under warranty?

@SLC_Repayment how can i claim a refund for last year as my annual earnings where under the threshold?

@LushLtd is it normal to not be able to get through to your customer services? 3 phone calls and no reply automatically cutting off, no response to emails, no replys on webchat?? Charging me twice courier states parcel was ready to collect, but not there?

@LushLtd any reason why i cant get through to duscuss being charged twice and parcel mot available at collection pointand no replies from Evri, very poor customer service. ..

@HMRCcustomers Yes it shows my correct code, neither me or employer has received letter so once again paying too much tax ??

@Pav6363 Hi Paul. Do you have access to a Personal Tax Account online? Rob

@HMRCcustomers how long after you change my tax code should the employer update it, still using old code even though it was updated over 2 weeks ago. Tried speaking to someone 35 minute wait, anawered then hung up on me? Tried the app no support?

@HMRCcustomers Payroll have confirmed they have not recieved an update from HMRC, what are next steps??

@Pav6363 Hi Paul, I'm sorry the call ended. The employer should receive this within 10 working days. Have you checked if payroll have received the code? Sofia

@HMRCcustomers Can you check to see if and when the letter has been sent to them if I dm you?

@HMRCcustomers I have been trying to speak to someone for over a week now, it's impossible to get through, keep getting cut off after 1/2 hour. Can you assist

@SamsungUK alternative resolution which is replacement or repair. In typical Samsung fashion to agents contact me with different information again.

@SamsungUK wow just wow, Samsung engineers have now admitted defeat and claim they can't repair the machine they told me wasn't faulty. Next step.....

@SamsungUK When I followed this process the other week you stated you could not assist??

@Pav6363 We want to make this right for you. We would like to take a closer look at your account and review the progress of your repair and associated notes. In order for us to do so, we kindly request that you send us a direct message with additional personal information.^AS

@SamsungUK another day off work, another failed attempt at repairing my washing machine. Different stories received from Samsung Customer Solutions, Technical Department and approved repairers Blizzard Refrigeration. WOW, 6 months, several repairs still waiting for an outcome??

@SamsungUK When I send you more details, you tell me you can't do anything, I have raised several complaints without any success, including emails video's phone calls etc. What would you suggest next ??

@Pav6363 We are sorry to hear that you are experiencing difficulties with the repair process of your washing machine, Paul. Please send us a direct message with more information, we would be happy to investigate this further for you. ^AS

@HMRCcustomers can you advise the current wait time, I need to speak to someone as the website can't resolve my issue/complaint??

@HMRCcustomers I can dm you proof

@Pav6363 Hi Paul. Have we sent you a Simple Assessment letter, PA302, or a Letter with a Charge reference starting with an X? Steve

@HMRCcustomers once again failure to respond to concerns and complaints. Got through twice this morning and spoke to agents, who put me on hold and terminated the calls. How do I get to speak to someone who can assist? This has been ongoing since hmrc made an error in March 2022?

@HMRCcustomers A letter which I contested August last year, then again in Febrthis year when I raised a complaint no response to complaint. Gateway clearly states I have paid correct amount

@HMRCcustomers I have got through to 2 different agents this morning, I get put on hold, then get cut off??

@Pav6363 Hi Paul. I'm sorry you've not got through, We don't have access to records here, so would you tell me what this relates to, please? Steve

@HMRCcustomers My government gateway states I have paid the right amount of tax for 21-22 yet you state I owe you money, following an error on hmrc behalf last February? I have been trying for months to get this sorted.

@HMRCcustomers just tried again and got cut off again, please advise how I can get support to get the issue resolved. Us there a reason why you can't call me? Please escalate this