Payoneer Customer Care

@IsmailS52449136 @GetTransfercom @Payoneer @IsmailS52449136 Hi! We're sorry to hear about that. Have you sent us an email through paynr.co/ask? If so, please share your ticket reference number with us so we can assist you directly 🙏

@GetTransfercom @Payoneer No you are not reply by email so many time i already write about the issues but always sending same emails

Great conversation in London last week with HR, Legal, and People leaders on the UK Employment Rights Bill and EU Pay Transparency Directive.🇬🇧 💨 The big takeaway - this is not just about compliance. It is reshaping how companies hire and operate globally. For many businesses, especially SMBs, global hiring has always been complex. That is starting to change. At Payoneer, we are focused on making global talent more accessible with Workforce Management, businesses can hire, pay, and manage teams in 160+ countries, all in one platform. Because growth today depends on access to talent, anywhere. More conversations like this ahead. 🙌

@nahayo_dan86056 @Payoneer @nahayo_dan86056 Hi! Thanks for sharing your reference number. We understand your concern about your account verification, and we’re here to help. We’ve emailed you the details. Reply if you need anything else.

@Payoneer_Help @Payoneer My reference number

End of April, we wrapped up Running Remote in Austin. Strong signal of how quickly the global workforce ecosystem is evolving and where expectations are heading. Here are a few takeaways: ⤵️ 💨 Customer conversations are the signal Direct conversations with customers and prospects surfaced what actually matters. What is working, what is not, and where expectations are rising. 💨 Transparency is becoming a differentiator Clarity on pricing and fees is no longer optional. Buyers are more informed and are actively comparing global workforce solutions. 💨 Trust and experience drive decisions Feature parity is increasing. Buyers are prioritizing partners who can operate reliably, communicate clearly, and scale with them. 💨 The category is maturing The shift is clear. Less focus on positioning, more focus on delivering consistent, transparent value to global teams. Thanks to everyone who stopped by our booth and for the interesting conversations. 🙌

@MUSABBABJAJ @Payoneer @MUSABBABJAJ Hi, we’re sorry to hear about the delay. To assist you promptly, please share the reference number of your ticket from paynr.co/ask so we can help you with your issue 🙏

@Payoneer #Shameonyou I don't need excuses fix it immediately I already sent an email but nobody replied me since 8 may I shearing screenshot

@Bus_solution00 @Payoneer @Upwork @Bus_solution00 Hi there! I'm sorry to hear that you're disappointed with our support. Upon checking, I can see that you have already been assisted via email. If you need further help, feel free to reply to our email.

@Payoneer @Upwork @Payoneer what is going on with your service? I have been reaching out via several channels for the past 2.5 months! Reference Number: 260507-001075 I have documented all correspondence and will be seeking legal action!

We’re proud to extend our 15-year partnership with @Upwork, continuing Payoneer’s role as a core global payout infrastructure partner for international Upwork customers. 🌍 Our next phase will explore stablecoin-enabled payouts, supporting growing demand for faster, more flexible access to funds in emerging markets. Read more:  paynr.co/4u5Tny1

@NaumanShahzada7 @NaumanShahzada7 Hi! Thanks for reporting the issue with JazzCash. After checking, it seems to be fully resolved. Please kindly check now. If you face any troubles, please make a video and send it to your Support Team at paynr.co/ask

@Payoneer_Help I need help connecting my JazzCash to Payoneer. After entering my email and password, it keeps loading and never signs in. I attached a YouTube video showing the issue. Please assist. youtube.com/shorts/JmXYZug…

@mujtabaibrar369 @Payoneer @Upwork @mujtabaibrar369 Hi there! I understand that you have an issue with your Payoneer account. In order to assist you with this issue, we kindly ask you to contact us through one of the channels listed at paynr.co/ask.

@Payoneer @Upwork Hello @Payoneer , my account was blocked a long time ago i dont know why maybe its due to some misunderstanding. Now i want to activate my payoneer for invoicing clients and recieving payment from @Upwork . Can you please consider that

@AliciaSoria @Payoneer @AliciaSoria Hi there! I understand your concern regarding your name change and withdrawal issues. Upon checking, I can see that you have already been assisted via email. If you need further help, feel free to reply to our email.

@Payoneer_Help @Payoneer @Payoneer_Help My issue is still unresolved. My documents were approved weeks ago, but my name change is still pending and I cannot withdraw my funds. Support tickets are being closed without resolution. Please escalate urgently.

@Payoneer_Help @Payoneer My documents for my name change request were approved, but the request is still pending and I cannot access my funds due to the name mismatch. I already contacted support several times without resolution. Please escalate my case.

@MEnterpris54340 @Payoneer @infopayoneer We are sorry to learn our Customer Care team was not helpful. To get this resolved quickly, we kindly request that you reach out via our channels at paynr.co/ask and a team member will make sure the issue gets looked at in more detail. Thank you!

My Payoneer account has still not been verified. It has been 20 days already, and I have not received any response or email update. Could you please let me know when my account will be verified? @Payoneer @Payoneer_Help @infopayoneer

@shiyam_kashfiq @Payoneer Thanks for the support 🙏

@Payoneer Love the focus on simple, multi-currency payments-clear path for global ops

Getting paid should feel simple for the client. 🌍   Our client, Sarah Louise, Co-Founder of Nisa International, manages her global operations efficiently by using receiving accounts in USD, GBP, and EUR, with ACH and SEPA, and virtual cards. 💳✨  🔗 Catch their full story here: paynr.co/42ItE2F

@SoribeStella @Payoneer Thank you for reaching out to us. Our automatic response system is designed to provide quick assistance, but we understand that it may not always be enough. Please reply to the automatic response and a customer care specialist will assist you shortly.

@Payoneer Please my verification is getting rejected over and over. Can I speak to an actual human instead of AI? I'm very frustrated right now

@AdityaRS1999 @Payoneer @AdityaRS1999 Hi! Thank you for sharing your reference number. We understand your concern and want to assure you that our team is actively working on your case. Please wait for an update via email.

@Payoneer My account access case has been stuck in Approval Department since April 25!! with no updates despite multiple follow-ups. Reference: 260413-008956

Payroll should not be a weekly headache. 😢 Adam Anubis, Co-Founder and CEO of Anubis, uses Payoneer Worforce Management and Payment Links for faster client payments. 💸✅ Watch their complete story here: paynr.co/4d4fSMC

@ali_hamid75040 @Payoneer @ali_hamid75040 Hey there! After checking your request, we can see that our team has replied to your email.

@Payoneer_Help @Payoneer 260511-018709

@Payoneer_Help @Payoneer Payoneer You have time for sharing post about Payooneer service but you don't have time to resolve my Payoneer balance from month still my Payooneer balance is disabled Customer ID 103274106 Reference number 260424-0149 #payoneer #scamm

@jaykid830513664 @EmmiAnaliz We apologize for the inconvenience you've faced. Our unwavering commitment is to deliver the finest possible experience and our Customer Care team will make sure to look into your matter again. Please reach out to them through our channels at paynr.co/ask

@Payoneer_Help @EmmiAnaliz Hello, I submitted a request regarding my blocked account over 72 hours ago and have not received a response yet. I would like an update on the status of my account closure request. Thank you.

@Payoneer_Help i need help

@Updates886499 @eBay @Payoneer We appreciate you bringing this to our attention. The quickest way to get this resolved is to reach out to our Customer Care team here: paynr.co/ask

@eBay why you’re app is so complicated and what is up with @Payoneer talking little business days for just some confirmation and I can list anything on eBay

@giftyaesthetic Sorry to hear this. The fastest way to get this resolved is to contact our Customer Care team here: paynr.co/ask. Thank you!

@Payoneer_Help I want to loggin to my account and I was asked to change my password which I did, and after that it asked me for my security answer which I imputed and I am sure it's the correct answer but it kept saying "wrong answer" after 3 attempt my account was locked. Now no access.

Hello Twitter! #myfirstTweet

@AbbasiOsaf11238 We are sorry for this inconvenience and we want to get this resolved for you. The quickest way would be to contact our Customer Care team here: paynr.co/ask

@Payoneer_Help hi guys I previously made a post about name duplication but it is not resolved and the contact option on your site is also not working kindly get in touch with me in DM I already dm you guys kindly help

@faisalshahzad87 Customer satisfaction is very important to us. So we can look into this, could you please contact our Customer Care team at paynr.co/ask with all the necessary information?

@Payoneer_Help Hi, I have created new account. All the verifications was completed. Your Payoneer account is approved email was also received on May 5, 2026. The very next day I have received an email with this subject "We have closed your Payoneer account" Screenshots attached.

@AxionIQAutomate @EmmiAnaliz Thanks for reaching out to us. We have a dedicated team ready to assist you. Feel free to get in touch with them via paynr.co/ask

@Payoneer_Help @EmmiAnaliz Hello, I’ve been waiting for a response regarding an account eligibility question. Could someone please assist me through DM?

@the_nusrat The quickest way to resolve this is to contact our Customer Care team at paynr.co/ask

@Payoneer_Help My payoneer account is locked from the past 2 days due to multiple incorrect sign in attempts. I'm in trouble to manage my business. Please help me to unlock my account. Thanks 🙏

@AbbasiOsaf11238 Thank you for letting us know about this. Please reach out through paynr.co/ask, and a member of our Customer Care team will be happy to help.

@Payoneer_Help hi I tried to DM you guys but it didn't work my issue is the name duplication in account name which is causing trouble please contact asap