Payoneer Customer Care

38.9K posts

Payoneer Customer Care banner
Payoneer Customer Care

Payoneer Customer Care

@Payoneer_Help

Welcome to Payoneer's official handle for customer inquiries. For industry tips & Payoneer updates follow 👉 @Payoneer

Katılım Ocak 2019
9K Takip Edilen28.9K Takipçiler
Tayab Arain
Tayab Arain@Chaudhrytayab01·
@Payoneer My Fiverr payments are being declined and I am really worried about this issue. Name: Muhammad Tayab Customer ID: 53453982 Please resolve my account issue urgently. I am waiting for my payment and this delay is causing problems. @Payoneer_Help @Payoneer_Help
English
1
0
0
4
Akshay Agrawal
Akshay Agrawal@Akshayagrawal09·
@Payoneer @Payoneer_Help what's the issue with your website whenever I try to log in always declined the credentials even changed the password too?
English
1
0
0
13
Payoneer Customer Care
Payoneer Customer Care@Payoneer_Help·
@RanaTalhaAsif63 @RanaTalhaAsif63 Hi! After checking, we can confirm that your request has already been addressed today under the reference number 260126-007368. We recommend continuing the conversation via email if you have any other questions.
English
1
0
0
22
Talha Asif
Talha Asif@RanaTalhaAsif63·
@Payoneer_Help Ref: [260220-007889] # 525849105 — 24 hours update promised on March 14. It’s been 7 days, no response. Kindly share status.
English
1
0
0
15
Payoneer Customer Care
Payoneer Customer Care@Payoneer_Help·
@RanaTalhaAsif63 @RanaTalhaAsif63 Hi! Thanks for the reference number. Sorry for the delay with your account reinstatement. It looks like the issue is now resolved. We’ve emailed you the details — feel free to reply if you need anything else.
English
0
0
0
17
Talha Asif
Talha Asif@RanaTalhaAsif63·
@Payoneer_Help Ref: [260220-007889] # 525849105 — 24 hours update promised on March 14. It’s been 7 days, no response. Kindly share status.
English
1
0
0
9
Payoneer Customer Care
Payoneer Customer Care@Payoneer_Help·
To our community ❤️ Please do not share any personal information with non-official Payoneer channels. We will never ask for passwords in order to assist you.
English
461
10
83
0
kingii
kingii@evkonoff·
@Payoneer_Help How can I get real assistance? I opened a fully verified company account, made 0 transactions, and was immediately banned for "suspicious activity." I’ve been trying to reopen it for months. Support has been a nightmare: agents constantly rotate, ask for different documents, go silent for weeks, and then randomly close my tickets as "solved." I can't call because your automated system doesn't recognize my customer ID, and I can't use live chat because I can't log in. The customer experience has been absolutely horrible. Who can actually help me resolve this?
English
1
0
0
25
Payoneer Customer Care
Payoneer Customer Care@Payoneer_Help·
@thytweets @thytweets Hi! Thanks for sharing your reference number. We understand your concern about  your pending Etsy payments and we’re here to help. We’ve emailed you the details. Reply if you need anything else.
English
1
0
0
8
Keerthy Muralimohan
Keerthy Muralimohan@thytweets·
@Payoneer_Help Need your assistance with Support Reference Number: 260317-003957, Customer ID: 4158812. I am contacting phone support for past 2 weeks but no resolution so far. Please do the needful at earliest as it is worrying.
English
1
0
0
10
ชื่ออะไรหนา
@Payoneer_Help Hello, I’m having an issue with my Payoneer account. I’m currently stuck on the “Identity Verification with Photo” step. The live chat is not working properly and keeps freezing, so I cannot get help through the system.
ชื่ออะไรหนา tweet media
English
1
0
0
9
Ishara Madhushika
Ishara Madhushika@Ishara_Silva123·
@Payoneer_Help I believe my account was closed by mistake. No violations from my side. This is affecting my ability to continue business operations. Kindly review and check your inbox for more information. 🥺
English
1
0
0
23
KiyoshiFujioka
KiyoshiFujioka@KiyoshiFujiokaa·
@Payoneer_Help Today I talked with Ms. Dhanna Michelle of Payoneer Customer Care. And per her request I sent some documents and photos like ones of the passport, holding the handwriting date and PDF files of the company registration etc... My reference number: 260320-000225 #541944814.
English
1
0
0
13
KiyoshiFujioka
KiyoshiFujioka@KiyoshiFujiokaa·
@Payoneer_Help I sent you some messages several times via customer center mail form but there was no response. How should I do?
English
1
0
0
13
Saeed Mobile
Saeed Mobile@saeedmobile215·
@Payoneer_Help @Payoneer Hello, my account (Customer ID: 66150737) was closed without any email notification. I have a balance of $1,000+ which is my freelance income. I cannot login to contact support. Please help me recover my funds. Email: saeedmobile215@gmail.com PLZ Help me
English
1
0
0
9
Ishara Madhushika
Ishara Madhushika@Ishara_Silva123·
@Payoneer_Help I’ve already contacted support multiple times via your official link, but I keep receiving the same automated response saying my account cannot be reopened. This is extremely frustrating as I have not violated any policies. I kindly request a manual review of my request!
English
1
0
0
11
Payoneer Customer Care
Payoneer Customer Care@Payoneer_Help·
@mfaheemlalian @Payoneer @mfaheemlalian We understand how urgent this is for your business and want to resolve it as quickly as possible. Our Internal Team is actively handling your case. We’ll notify you via email as soon as new information becomes available.
English
1
0
0
21
Muhammad Faheem
Muhammad Faheem@mfaheemlalian·
@Payoneer_Help @Payoneer @Payoneer_Support Urgent help Case ID: 260316-013162. ​Stuck for 7 days due to Two-Step Verification (OTP) bug. I cannot access my account. Already emailed reset details but no action. Please RESET my 2-step verification manually NOW! My business is stuck
Muhammad Faheem tweet mediaMuhammad Faheem tweet media
English
1
0
0
24
Payoneer Customer Care
Payoneer Customer Care@Payoneer_Help·
@hayari_mora @Payoneer @hayari_mora Thank you for submitting your request with the Application ID. We’re reviewing it and will prioritize your case to help you regain access as soon as possible. For any further assistance, please visit paynr.co/ask. We appreciate your patience! 🙏
English
1
0
1
18
Hayari_Mora
Hayari_Mora@hayari_mora·
@Payoneer_Help @Payoneer Thank you for the response. I have just submitted the request via the link provided with my Application ID: 102707309. I would appreciate it if you could escalate this so I can access my account and continue my work with Amazon KDP. Looking forward to your help! 🙏
English
1
0
0
40
Hayari_Mora
Hayari_Mora@hayari_mora·
@Payoneer_Help @Payoneer Hello, my application (ID: 102707309) has exceeded the 3-business-day review period. My account is 'Blocked' and I haven't received the verification email. I need to access my account to provide documentation. Can you please look into this? Thank you.
English
1
0
0
24
Payoneer Customer Care
Payoneer Customer Care@Payoneer_Help·
@saim_khan011 @saim_khan011 Hello! We understand the urgency and are working to resolve your issue as quickly as possible. For specific updates, please share your details here: paynr.co/ask so our team can assist you promptly. Thank you for your patience! ⚡
English
0
0
0
11
Fiverr Gig Profiles
Fiverr Gig Profiles@saim_khan011·
@Payoneer_Help Please provide me some info related to my account that how much time it is going to take by your team to resolve the matter??
English
1
0
0
9