PARTH SHAH

@Pratiks24674597 Check

@Pdshah153 Dm

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@Pdshah153 I want . How much ?

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@Pdshah153 Price?

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@Pdshah153 Hey can’t DM you, kindly dm

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@excitel_rocks Been 7 months and still no refund process has been initiated since the device has been picked up and horrible customer care service. Takes 1 hour to connect to representative and then simply get to hear we have escalated to concerned team wait for more time.

@excitel_rocks there is no response from your side since 5 months my refund of device is pending and only thing i get to hear is team is working on it. This is sign of a fraudulent company when you can get new connection on the same day but no refund and response for 5 months.

@excitel_rocks @excitel_rocks please respond to this else there will be legal implications

@excitel_rocks It has been more than 3 months since the device was returned and still the refund is not provided after calling soo many times the customer care always has one reply that we have forwarded it to the team and please wait. Such a horrible experience to wait soo long.

@excitel_rocks do you even care to respond?? Such horrible service

You install new connection within a day but you cannot clear dues for more than 3 months. This won't be accepted anymore and i will register a formal complaint if not provided refund within a week. Attaching the ticket below.

@excitel_rocks This is exactly what i have been hearing since past 2 weeks why can't you simply send one person to collect your device its that simple!!! When you can send team for new connection on the same day then why this is taking so long?

@Pdshah153 Hi Parth, we have escalated your concern to the respective department, we apologize for the inconvenience caused to you. Please be assured we are working on your request, please allow us some time, we will get back to you with an update. - Sahil

@excitel_rocks Horrible after sales service. I had sent a connection termination and device collection request and it has been more than 2 weeks still nobody comes to pickup the device. Everytime i call customer care they simply say we have forwarded it to concerned team.

@excitel_rocks @excitel_rocks any updates??

@Pdshah153 Hi Parth, thanks for reaching out to Excitel. We apologize for the inconvenience caused. Please share your ticket number, Registered phone number, or User ID with us so we can fetch the account details to get the issue checked and resolved at the earliest. -Nisha

You can setup new connection on the next day itself but after termination no response? I need my money back else there will be repercussions!

No team is looking into it and this is simply harrassing customer. I need my security deposit back and collect your device from my place as soon as possible or i will be officially filling a complaint. How long does it take for pickup of device?

I’m gonna give 10 random people that repost this and follow me $25,000 for fun (the $250,000 my X video made) I’ll pick the winners in 72 hours

@identitycrises_ @rajasthanroyals Nai re mere liye bhi book karle mile toh

#TwitterBan trending? 😨