Pela Case

@venkatiyer97 We thank you so much for your kind support with Pela and our initiatives! 💚️🌎️

@haikus Hi there! We'd love to assist you. Please email us at hello@pelacase.com along with the last newsletter you've received so we can check. Thank you! 😊️

@PelaCase I have no idea how many times I 'unsubscribed' from your newsletter, but I still get something every other day. Please stop

@clairelbills 😍️ We thank you so much for your kind support with Pela!

Treated myself to a new phone case as I find myself lusting after a piece of new tech and can’t justify the £££ - this has 100% done the trick. It’s from @PelaCase and I love it ❤️

@AgnesFlues Hi there! We appreciate your support with Pela. Regarding the Pela 360 Program, please email us at hello@pelacase.com with a subject line 'Pela 360' so we can give you more details. Thank you! 😊️

@PelaCase Hi, I received my new case today and it says I can send my old one back to you for composting or recycling. What address please?

@CDNmiche No problem! Just use a gentle oil around the adhesive then carefully pull the grip away from your case. If you need additional help, please email us at hello@pelacase.com

Hi @PelaCase my grip broke, is there a way to remove it? Or is the case now garbage? I'd love to replace it with another grip.

@CDNmiche Hi there! Thanks for letting us know. You may DM us so we can help!

@stringy We thank you so much for your kind support with Pela and our initiatives!😀️

Got myself a new phone case, really happy with the packaging- not a single bit of plastic in it! And the case is in perfect condition. Thankyou @PelaCase!

@Abashima I'm so sorry that happened! Would you mind sending us an email at hello@pelacase.com We'd be happy to assist you!😊️

@ClaireDaresFood Thank you so much for your support! 😊️

@maggechrstne24 Hey Magge! I’m sorry to hear that your phone case is damaged! I understand, it can be upsetting when it happens. Please send us an email with your order number and photos of your case at hello@pelacase.com

@PelaCase …can I get this replace? I’ve had it for less than a year and it’s already deteriorating. I’ve had pela cases for a long time and this hasn’t happened this fast before!

@RyanOno Thank you so much! 💙️

@stayingstyles Hi there! We're so sorry to hear that. Please DM us or email us at hello@pelacase.com so we can assist you. Thank you!

@PelaCase hiii, i bought this case a fee months ago but only started using it since 3 days. Is this normal? My other cases print is fine but this one gets ruiner so quickly 🥲

@teabeeshell Apologies for the damage! We'd be happy to help you with that, kindly email us at hello@pelacase.com

Hi @PelaCase, loyal customer here, looking for advice on a persistent product concern. Each case I buy eventually separates near the charging port. Eventually this erodes further, causing a larger break. Part of the lifespan/fragility of this element? Something I can prevent?

@ryanwebb Apologies for any issue! Before you click on an item, make sure your cart and internet cache are both cleared. If you're still having problems, you may send us an email at hello@pelacase.com  We would be happy to help! Thank you for your kind support with Pela

@PelaCase Optional pricing isn't working... trying to pay the higher price, but it won't add to basket with the correct price. :-(

@LuceOkay At this time, we don't have plans yet. But I am happy to pass the suggestion to our product team😀️

@PelaCase Hi! Are you planning on releasing pixel watch straps?

@alyswhitehead Hi there! Thanks for letting us know. Please DM us with the details or email us at hello@pelacase.com so we can help.

@PelaCase my sister is trying to get in touch with you about a problem with her order - she has emailed and used your customer service form and had no response. Is there something else she can do? Tweeting for her as she doesn’t have twitter

@_herbhippie Hey there! I'll note the request for you! Thanks so much!

@PelaCase y’all should do a cannabis case. I would totally buy that

@maja_packer Apologies! Kindly DM us so we can help you further.

@pelacase help! It biodegraded in my hand! Proof it works I guess.

@stina_30 Yes! The Pela Grip is compatible with our Engraved designs as well😊️

@PelaCase do the phone grips work well with your patterned phone cases?

@Jake0458 Apologies for the delay in response. I promise you we are getting back to everyone as soon as we can. We have received a lot of orders but are doing our very best to accommodate all customers. You may email us directly at hello@pelacase.com We appreciate your kind support!

@PelaCase your customer service is failing. Hours to hear back. Nobody to call. Promise free shipping and checkout auto adds shipping. Not good.