Pepco

When in doubt, check it out. Visit Pepco.com to verify social media and any other Pepco information.

The boxes are packed, and the keys are in hand...but have you lined up your electric service switch? Use our online portal to start, stop, or move your service in minutes, up to 120 days in advance: spr.ly/6017BB5srd

@agnikhi Please report outages by calling 1-877-737-2662, at pepco.com/outages/experi… or through our mobile site.

@PepcoConnect is there a reason the whole neighborhood is experiencing a power outage at Pleasant Hills DC?

We're fighting to keep your energy bills under control, and it’s paying off. The Federal Energy Regulatory Commission just issued an order that keeps price protections in place for customers in the PJM region through May 2030.

Take advantage of Budget Billing to help manage your energy costs. When you enroll, we'll spread your expenses throughout the year, reducing the impact of seasonal spikes. Learn more: spr.ly/6014BB1Hz4

@DrewSXZLL We'd like to help you get powered up again. Have you reported the outage? Click pepco.com/outages/experi… or call 1-877-737-2662.

Cmon @PepcoConnect I was working and my power went out. The whole neighborhood is without power 🤦🏾‍♂️

Earth Month is a reminder that progress doesn’t have to start big—just with one smart upgrade that makes sense for your business. Pepco helps businesses take that step with energy efficiency incentives and guidance.

Join Pepco for a Customer Relief Fund Event and get connected to bill assistance and resources.

@Baddisonelove Thank you for contacting Pepco. May we have your name, account number and address to better assist you?

@PepcoConnect 500 block of Florida Ave NE. My AC burned out from 255V from Pepco—they confirmed it but haven’t followed up despite multiple calls. Now I’m worried about my other appliances.

Your power doesn’t originate from just one place. It comes from a carefully balanced mix of energy sources working together across the grid. And when it reaches us, we focus on delivering it safely and reliably to you, every hour of every day.

Learn what’s driving costs and what we’re doing: spr.ly/6013B62X0X

Customers deserve clear, honest answers about rising energy costs. While we don’t control supply costs, we are focused on supporting customers now and advocating for long‑term solutions that address the real challenges behind higher bills.

@PippiNatTalking Thank you for contacting Pepco. To better assist you, may I have your name, account number, service address, and a brief description of your concern?

@PepcoConnect what do I have to do to have someone fix the meter problem I’ve been fighting with for over a year? Your customer service makes me want to hit myself in the face with a hammer.

Any questions about the public hearing should be directed to kimberly.schock@maryland.gov. To learn more, visit pepco.com/rates.

If you would like to participate in the virtual hearings, please send an email to kimberly.schock@maryland.gov by 12:00 noon on Friday, April 10, 2026 (for the first hearing) or by 12:00 noon on Wednesday, April 15, 2026 (for the second hearing).

On October 14, 2025 Pepco filed a Fully Forecasted Test Year rate case with the Maryland Public Service Commission to support infrastructure investments. Two public hearings will be held virtually on Tuesday, April 14, 2026 at 6:00 p.m. and on Friday, April 17, 2026 at 6:00 p.m.

🛡️ Safety reminder: Pepco does not solicit door‑to‑door. Our employees always carry identification and will announce themselves before entering your property. If you have questions about the legitimacy of a call, hang up and contact us directly. 📞 202‑833‑7500

Behind your walls, electricity splits and flows across circuits to power different rooms and moments. It’s how everything in your life can run together, at the flip of a switch, without interruption.

@heartstarbear We will check on that for you. If you need customer service help immediately, please call 1-800-424-8028.

is there something wrong w your site @PepcoConnect ? bill to date doesn’t work and nothing load when i try to look at usage details…this has been an on going issue

@Cekent We’d like to help you get powered up again. Have you reported the outage? Please call 1-877-737-2662 or report online at pepco.com/outages/experi….

@PepcoConnect Power out on 1400 block of F st NE

Big energy news for DC! This pilot boosts local solar and smarter grid tech through strong teamwork across the District. Proud of the collaboration driving this important work forward.